Breakdown assistance

Hazard warning flashers

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The button is located in the center console.

Intelligent Emergency Request

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Requirements

General information

Only press the SOS button in an emergency.

Hints

Initiating an Emergency Request

1
  • 1
    Intelligent Emergency Request
  1. 1.

    Press the cover briefly to open it.

  2. 2.

    Press the SOS button until the LED in the button lights up.

Initiating an Emergency Request automatically

Under certain conditions, an Emergency Request is automatically initiated immediately after a severe accident. Automatic Collision Notification is not affected by pressing the SOS button.

Warning triangle

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The warning triangle is located on the inside of the trunk lid.

To remove, loosen the bracket.

First aid kit

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Note

Some of the articles have a limited service life.

Check the expiration dates of the contents regularly and replace any expired items promptly.

Storage

The first aid kit is located in the cargo area in a storage compartment.

Roadside Assistance

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Service availability

Roadside Assistance can be reached around the clock in many countries. You can obtain assistance there in the event of a vehicle breakdown.

Roadside Assistance

The Roadside Assistance phone number can be viewed on the iDrive or a connection to Roadside Assistance can be established directly.

Jump-starting

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Notes

If the battery is discharged, an engine can be started using the battery of another vehicle and two jumper cables. Only use jumper cables with fully insulated clamp handles.

To prevent personal injury or damage to both vehicles, adhere strictly to the following procedure.

Preparation

  1. 1.

    Check whether the battery of the other vehicle has a voltage of 12 volts. This information can be found on the battery.

  2. 2.

    Switch off the engine of the assisting vehicle.

  3. 3.

    Switch off any electronic systems/power consumers in both vehicles.

Starting aid terminals

The so-called starting aid terminal in the engine compartment acts as the battery's positive terminal.

Open the cover of the starting aid terminal.

The body ground or a special nut acts as the battery negative terminal.

Connecting the cables

  1. 1.

    Open the cover of the BMW starting aid terminal.

  2. 2.

    Attach one terminal clamp of the positive jumper cable to the positive terminal of the battery, or to the corresponding starting aid terminal of the vehicle providing assistance.

  3. 3.

    Attach the terminal clamp on the other end of the cable to the positive terminal of the battery, or to the corresponding starting aid terminal of the vehicle to be started.

  4. 4.

    Attach one terminal clamp of the negative jumper cable to the negative terminal of the battery, or to the corresponding engine or body ground of assisting vehicle.

  5. 5.

    Attach the second terminal clamp to the negative terminal of the battery, or to the corresponding engine or body ground of the vehicle to be started.

Starting the engine

Never use spray fluids to start the engine.

  1. 1.

    Start the engine of the assisting vehicle and let it run for several minutes at an increased idle speed.

  2. 2.

    Start the engine of the vehicle being started in the usual way.

    If the first starting attempt is not successful, wait a few minutes before making another attempt in order to allow the discharged battery to recharge.

  3. 3.

    Let both engines run for several minutes.

  4. 4.

    Disconnect the jumper cables in the reverse order.

Check the battery and recharge if necessary.

Tow-starting and towing

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Note

Switching off Intelligent Safety systems.

Transporting your vehicle

Note

Your vehicle is not permitted to be towed. Therefore, contact a service center in the event of a breakdown.

Tow truck

The vehicle should only be transported on a loading platform.

Use the tow fitting screwed in at the front for maneuvering the vehicle only.

Towing other vehicles

General information

Tow bar

The tow fittings used should be on the same side on both vehicles.

Should it prove impossible to avoid mounting the tow bar at an offset angle, please observe the following:

Tow rope

When starting to tow the vehicle, make sure that the tow rope is taut.

To avoid jerking and the associated stresses on the vehicle components when towing, always use nylon ropes or nylon straps.

Tow fitting

The screw-in tow fitting should always be carried in the vehicle. It can be screwed in at the front or rear of the BMW. It is in the onboard vehicle tool kit located in a storage compartment on the right side in the cargo area. Open the cover.

Screw thread

Press out the cover at the recess using the screw driver from the onboard vehicle tool kit.

Tow-starting

Note

Do not tow-start the vehicle.

Tow-starting the engine is not possible due to the double-clutch transmission.

Have the cause of the starting difficulties remedied.