I gave up on them. The product is good when you finally get it, but at least for me I had 2 bad experiences with the whole process. Once in 2021 and once in 2022.
Both times I paid for expedited shipping so it should have been turned around pretty quick. I remember expecting it to be like a week or so and instead both times it took ~2 months.
I had to email them over and over for updates, email threads that are like 20-30 emails long (I ask for an update, he apologizes with some excuse/explanation or the other) until eventually the key shows up. Hopefully there are other companies out there that now offer this service.
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2018 Azurite Black F80 M3 ZCP
2019 Phytonic Blue G05 X5
2013 Glacier Silver F30 335i (sold)
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