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Originally Posted by E92LNGCGY
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Originally Posted by hacxyzzy
I really relate to you and share your frustration. Needless to say, I have also not received my car despite as you know, it landing in Concord on Tuesday - and this after it sat in Halifax for 12 days. To add to my frustration, I sent an email to my SA Thursday afternoon and discovered that:
1) They do not have the vehicle,
2) They have no idea when it will be delivered,
3) Oh, by the way, I (the SA) mentions that he's going off on vacation till August 9th but not to worry I'd be transferred to some other individuals at the dealership when and if my car arrives.
At this point I almost lost it but after calming down sent a mildly sarcastic response to all of this. I'm almost at the point where I'm going to call up BMW to vent. I'd expect to get much better treatment than this when purchasing a car like this - and this being my fifth car purchase from them! I have to say that this is SERIOUSLY making me consider my options when I update my wife's car.
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What? I am really surprised you don't have your car. I was so looking forward to you posting pictures by tomorrow. Seems like it is a Canadian trend.
The part I am pissed about is the fact the car is here but seems like they have no clue about it.
You are right I am thinking of other options for my next car (actually for my mom's car). I may actually look at Mercedes and Audi this time around especially the GLA & Q3 for her. |
What is so upsetting about this is a dealer( they are the same out here ) is making you consider another brand, not product issues. I hate hearing this. I own a BMW independent repair and sales lot in Victoria and spend too much time trying to convince people to not jump ships. Maybe BMW Canada marketing needs a email from you? Kevin Marcotte.