Quote:
Originally Posted by meghdad
I was "first on a list" for months...the dealership wanted $10K over with no guarantee that the car would be mine if someone outbid me. I understand the concept that they're trying to make a profit and that their margins are small, but this kind of stuff is so disheartening to enthusiasts.
|
That's troubling. When will BMW dealers move away from transactional to relationship selling? For example we need them to make transactions simple, be there when you need them most and recognize the relationship & reward loyalty.