[Sedan_Clan]

Originally Posted by nasp30

So funny thing that happened to me. I have a 17' M4 F83. I got a flat tire back in Feb 2021 and was able to get it replaced under the tire warranty I purchased through my local dealership, BMW of Manhattan. I asked about them replacing my cracked seat badges and they told me something ridiculous about having to go to the original BMW dealership that I purchased the car in (2 hours away from NYC) because they're the only ones allowed to replace that part. I didn't do that. I kinda shrugged it off and just decided to check back on this today because the cracks have gotten a lot worse.

I reached out to another dealership in NY and got a rep that was willing to help me. He asked about my previous visit and said it should have been covered 100% under new car warranty. Come to find out I actually had new car warranty until end of March 2021! How ridiculous is this!? He said he will try and plead my case as I did mention it and it is written down on the invoice. I sent over pics of invoice and pics of cracked badges, good thing I saved the invoice. I also requested the black badges.

Crossing my fingers now hoping they are able to swap them. I'll updated with the outcome.

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That cracking is crazy.