Second that - have had Shef as a SA for over 15 years and 4 different BMWs - overall very good and always willing to work with me on any issue. Point re loaners is basically true but suspect not the only dealership with such rules?
Quote:
Originally Posted by Inprogress
I've actually had the exact opposite experience at momentum vs advantage. I had a pretty bad experience at Advantage's service department and haven't gone back since. I've only had good experiences at Momentum with Shef, he's timely and always keeps me updated throughout the process
|