Quote:
Originally Posted by humpday
That's helpful. Where did you get that?
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From one of my car guy friend's who works for BMW's R&D Center (FIZ).
Quote:
Originally Posted by getmetnow
Just went into dealership to get the 2 diff screws installed. They didn't hand me any paperwork. Just showed me the old screws in a bag.
All done with 1,200 service now. Wish we, the consumers, didn't have to watch over the Service Dept. But thanks Dackelone for all the info.
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You are quite welcome.
You know guys.... some of my buddies who work for BMW have to go thru the same service BS too. Its amazing that while BMW can build such great cars, the dealer experience can have very poor customer service. It's up to us as consumers to demand better service from our dealers.
