07-31-2017, 05:22 PM | #1 |
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Best Chicagoland Dealer for Service/Repair
Hello,
Who is generally the best dealer for service and repairs in the Chicagoland area? An error or warning popping on the dash is definitely nerve wracking so I want the best techs to look after my M. I have been to Bill Jacob and their dealership is impressive and I lean toward checking on their availability first. I had a repair done at Elmhurst and looks like being a small dealership definitely has less to reinvest back to the business (they have to out-source alignment). No complains about the service though...at least loaners are plentiful. So which dealership do you guys recommend? Who does the most sales volume on M cars? I am guessing Perillo being in downtown might service a lot of Ms as well. Btw, "Rear Axle Differential Lock" on the dash.... Thanks. |
07-31-2017, 08:11 PM | #2 |
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It's a bit far north, but Knauz BMW up in Lake Bluff sells a high volume of M cars.
Motor Werks of Barrington also has a huge service department as well. I've only had mine serviced at Elmhurst or Laurel (in Westmont) though and can't complain. |
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12-13-2017, 06:10 PM | #3 |
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Laurel BMW in Westmont, IL
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12-13-2017, 07:32 PM | #4 |
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Adam cruise @ patrick, most "mod friendly" dealer.
laurel is meh, i greatly dislike their sales department. I have used their service cuz I'm close and they are average.
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12-26-2017, 04:19 PM | #6 |
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Anyone had experience with Naperville?
Just moved up here and I’m starting to get the 10k service notifications in idrive.
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12-26-2017, 05:08 PM | #7 |
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Bill Jacobs BMW has mixed reviews. And not good reviews for service department. I will recommend Laurel at Westmont. Hope you are not far away from Westmont IL.
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12-26-2017, 05:15 PM | #8 | |
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Looks like I’m about 15 miles away - not too bad.
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12-29-2017, 11:05 AM | #9 |
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Thanks again for the recommendation - went to Laurel this morning for my service, got me in and out in about an hour.
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12-29-2017, 11:26 AM | #10 |
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01-02-2018, 10:25 AM | #11 | |
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01-02-2018, 12:24 PM | #12 |
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They seemed to be pretty good, but all they did was change my oil/filter. So I am not sure how they deal with more complicated stuff - but it was definitely easy to get my appointment scheduled and it was not a long wait for the simple 10K service.
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01-02-2018, 12:29 PM | #13 | |
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01-02-2018, 12:42 PM | #14 |
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No problem.
They're also going through an expansion, so it's a bit of a cluster getting in and out of the lot, but everything on the inside was normal - just something else to think about if your car happens to be the only clean one in Chicago right now.
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01-25-2018, 09:36 AM | #16 | |
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In service, I recommend: Mike Powalski at Laurel BMW, Westmont IL
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02-19-2018, 10:46 PM | #18 |
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PM sent.
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