How long at port before dealer arrival?

[blackmamba30]

So my car got to the Port of Baltimore at 9/22. My dealer is about an hour/hour and half drive from the the port.

I've had another member here that had his car on the same ship as mine going to the same dealer. His car was delivered on 9/28 to the dealer.

I just called Genius and they say my car is still at the port. Now I did order CF front splitter, CF spoiler, and CF mirror caps which I am told is installed at the port which might be the cause of delay, but does it really take that long to install some CF parts? I am now more concerned about possibly this car being damaged and repairs being done.

Is there any way to find out, maybe a number to call the port to get some info? Or does anyone know if this is normal to have the car at the port for this long for them to install the CF parts?

Thanks in advance.

[GOLFFRR]

patience it can take a while. Lots of cars on those boats that they need to go through, lots of parts being installed as well. Just comes down to position in line your car was/is.

you are on the home stretch! Wait will be worth it. work with your sales rep, they can get a rough idea from the port in some situations

[blackmamba30]

Originally Posted by GOLFFRR

patience it can take a while. Lots of cars on those boats that they need to go through, lots of parts being installed as well. Just comes down to position in line your car was/is.

you are on the home stretch! Wait will be worth it. work with your sales rep, they can get a rough idea from the port in some situations

This anticipation is killing me!!

[CRtoE92]

My car arrived and discharged from vessel at port hueneme on 9/21

It was finally released to the carrier today 10/2

[Habber]

Any damage would have been conveyed to your dealer. If he hasn?t advised you (assuming he?s honest) then you need to be patient.

Good luck.

[Roadkiller]

Originally Posted by bmwbaek

Now I did order CF front splitter, CF spoiler, and CF mirror caps which I am told is installed at the port which might be the cause of delay...

I was unaware of this. Guess I better expect a delay as well.

[maniz]

Originally Posted by Habber

Any damage would have been conveyed to your dealer. If he hasn?t advised you (assuming he?s honest) then you need to be patient.

Good luck.

That's only if the damage is 3% or more of car's value. Otherwise, VPC doesn't tell the dealer.

[keylime503]

My ED car arrived at the Port on 9/7, released to trucking on 9/15, was at the dealership on 9/20 (literally down the street from the port), and ready for me on 9/21.

[blackmamba30]

I just received call from my CA and ensured me there was no damage to the car or anything. It's just taking a bit installing these parts. The wait continues though....

[Lbakken]

I have read that if damage exceeds 3% value the car is made available to the employee / distributor pool, but damage <3% will be repaired and disclosed by the vdc. My concern is that I don’t know if I can trust the dealer to tell me! After all, repairs are supposedly done “to bmw standards”, which is likely “good enough” in their mind (It isn’t ‘their’ car). Replacing a damaged wheel is one thing, but a damaged quarter panel is quite another.

When the car leaves the vpc, will the ‘genius’ be able to tell if there is a disclosure?

[hinckley]

Originally Posted by maniz

That's only if the damage is 3% or more of car's value. Otherwise, VPC doesn't tell the dealer.

Originally Posted by Lbakken

I have read that if damage exceeds 3% value the car is made available to the employee / distributor pool, but damage <3% will be repaired and disclosed by the vdc. My concern is that I don’t know if I can trust the dealer to tell me! After all, repairs are supposedly done “to bmw standards”, which is likely “good enough” in their mind (It isn’t ‘their’ car). Replacing a damaged wheel is one thing, but a damaged quarter panel is quite another. When the car leaves the vpc, will the ‘genius’ be able to tell if there is a disclosure?

I had a damaged in-transit situation about 10 years ago. My car had been sitting at the VPC for about two weeks and my dealer had zero info for me. I finally called BMW HQ (no Geniuses in those days). They responded pretty quickly and said two things: 1) my dealer would get back to me within a day (they did), and 2) "would you be upset if your car was damaged in transit?" (oh-oh). I told them I'd be furious - not that the car was damaged (these things happen), but that the damage was being hidden from me and would not have been disclosed without my prodding. So my lesson of long VPC delays is to push the issue - hard - to be sure you know everything.

btw, the repairs to my car were flawless. Also, I had rashed one of wheels while driving it in Europe and they replaced the wheel at the VPC (nice touch, I thought).