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      11-12-2023, 02:17 PM   #1
mikerunt
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ISTA quick help

Hey team - was looking and hooking my laptop w ISTA up to my GTS and I got this dialog alert.

I have zero coding and ISTA experience and wondering if anyone can explain.
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      11-12-2023, 07:56 PM   #2
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I'm far from an expert but I've seen that message for a couple reasons.

Make sure all computer settings for the COM port you are using are correct. You can Google an ISTA setup video that will show what COM port number and other settings to use and configure in device manager.

I've also seen that if I take too long to get ISTA fired up after turning the ignition to ON and the car or ISTA somewhat times out. For whatever reason I have to plug in the OBD2 end of my cable and then immediately attempt to connect to ISTA. If I wait even a few extra seconds it seems to not like to always connect.

Last edited by Gossypiboma; 11-12-2023 at 08:26 PM..
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      11-12-2023, 08:27 PM   #3
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Quote:
Originally Posted by Gossypiboma View Post
I'm far from an expert but I've seen that message for a couple reasons.

Make sure all computer settings for the COM port you are using are correct. You can Google an ISTA setup video that will show what COM port number and other settings to use and configure in device manager.

I've also seen that if I take too long to get ISTA fired up after turning the ignition to ON and the car or ISTA somewhat times out. For whatever reason I have to plug in the OBD2 end of my cable and then immediately attempt to connect to ISTA. If I wait even a few extra seconds it seems to not like to always connect.
Huge help - I’ll give this a go.

Thank you very much
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      11-12-2023, 08:41 PM   #4
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Quote:
Originally Posted by mikerunt View Post
Huge help - I’ll give this a go.

Thank you very much

I believe the two main settings inside windows device manager are to set the COM port to 1 and latency to 1.

I've seen videos say use COM port 9 as well, but 1 works for me.
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      11-15-2023, 01:57 AM   #5
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Are you using Dcan or ENET cable?
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      11-15-2023, 07:25 AM   #6
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Are you using Dcan or ENET cable?
ENET (I think)
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      11-15-2023, 07:42 AM   #7
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ENET cable is the one wiith RJ45/Ethernet connector. Does the ENET connection show in connection manager?(press the icon on the right of the home button next to the date)
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      11-16-2023, 03:11 PM   #8
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This means you have no connection to the vehicle. At the top of ISTA, to the RIGHT of the home icon click that icon and see if you see your car pop up there. It’d say the enet IP address and your cars vin. If you see it double click your car there in that list and it’ll scan
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      04-29-2024, 06:33 AM   #9
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Reviving this. OP, where did you get the ISTA+ software?
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