Who has ED/dropped off in Amsterdam?

3PedalMINI · 08-15-2017, 04:58 PM

Planning on doing ED next July for an M3. I went east last time, kicking around the idea of going west this time. I dropped off in Zurich and had a horrible time due to the reservation not "existing" I swore if I ever did ED again I would drop off at the Welt.

Well here I am 2 years later and im thinking it cant happen to me twice. How was the drop off in Amsterdam? if i go this route I think I would make a stop at the Nurburgring!

status38 · 08-15-2017, 06:53 PM

I've dropped off in Amsterdam twice and they were excellent both times. Just email them which day you plan on dropping off.

toni8284 · 08-15-2017, 08:57 PM

I just posted yesterday.

http://f80.bimmerpost.com/forums/sho....php?t=1412828

hinckley · 08-17-2017, 03:33 AM

I've dropped off at Amsterdam without a problem. Then again, I've also dropped off at Vienna, Geneva and Nice without problems! Always email and coordinate drop off in advance. Good luck.

3PedalMINI · 08-17-2017, 08:25 PM

Thanks Guys!!

I verified twice in Zurich

it was a total cluster. Thankfully the guy at the desk cared enough to call his boss in to emergency write up the paperwork. They were super apologetic but it was touch and go there for a while, at one point the BMW representative on the phone said I would have to drive it back to Munich, at another point it also looked like I would have to stay a few more days while it got straightened out..

It was a rather sour end to an amazing trip. Like I said, it can't happen twice to me, right? :P BMW ED department followed up with me after I got home to explain what had happened. It was a clerical error in the drop off date that was scheduled in Zurich. Even though it wasn't BMWs fault they apologized over and over again. They even sent a letter a few weeks later confirming it was on the boat and in BMWs hands. They also thanked me for taking advantage of ED. It really is such an amazing program. I hope BMW reads these forums and sees how much we all enjoy it!

Now if I can just decide on a color for my M3 lol!

Thescout13 · 08-17-2017, 08:32 PM

Quote:

Originally Posted by 3PedalMINI

Thanks Guys!!

I verified twice in Zurich

it was a total cluster. Thankfully the guy at the desk cared enough to call his boss in to emergency write up the paperwork. They were super apologetic but it was touch and go there for a while, at one point the BMW representative on the phone said I would have to drive it back to Munich, at another point it also looked like I would have to stay a few more days while it got straightened out..

It was a rather sour end to an amazing trip. Like I said, it can't happen twice to me, right? :P BMW ED department followed up with me after I got home to explain what had happened. It was a clerical error in the drop off date that was scheduled in Zurich. Even though it wasn't BMWs fault they apologized over and over again. They even sent a letter a few weeks later confirming it was on the boat and in BMWs hands. They also thanked me for taking advantage of ED. It really is such an amazing program. I hope BMW reads these forums and sees how much we all enjoy it!

Now if I can just decide on a color for my M3 lol!

I am dropping off in Zürich. Do you think it would be better to follow up a couple weeks in advance as to our drop off date and time. We put it on our purchase order that we are dropping off in Zürich on the last day however now you have me worried.

3PedalMINI · 08-17-2017, 08:38 PM

Quote:

Originally Posted by Thescout13

Quote:

Originally Posted by 3PedalMINI

Thanks Guys!!

I verified twice in Zurich

it was a total cluster. Thankfully the guy at the desk cared enough to call his boss in to emergency write up the paperwork. They were super apologetic but it was touch and go there for a while, at one point the BMW representative on the phone said I would have to drive it back to Munich, at another point it also looked like I would have to stay a few more days while it got straightened out..

It was a rather sour end to an amazing trip. Like I said, it can't happen twice to me, right? :P BMW ED department followed up with me after I got home to explain what had happened. It was a clerical error in the drop off date that was scheduled in Zurich. Even though it wasn't BMWs fault they apologized over and over again. They even sent a letter a few weeks later confirming it was on the boat and in BMWs hands. They also thanked me for taking advantage of ED. It really is such an amazing program. I hope BMW reads these forums and sees how much we all enjoy it!

Now if I can just decide on a color for my M3 lol!

I am dropping off in Zürich. Do you think it would be better to follow up a couple weeks in advance as to our drop off date and time. We put it on our purchase order that we are dropping off in Zürich on the last day however now you have me worried.

Definitely follow up with them. BMW will have you call them at the welt to confirm. It wouldn't hurt to call them a day or two before you drop off as well. I had confirmed with them at the welt and at the beginning of the trip but still something got lost in translation.

It's in an industrial shipping area with little to no markings. Car wash is 15 minutes away as well!

Best of luck! I'm sure my issue was once in a million

Thescout13 · 08-17-2017, 08:48 PM

Quote:

Originally Posted by 3PedalMINI

Quote:

Originally Posted by Thescout13

Quote:

Originally Posted by 3PedalMINI

Thanks Guys!!

I verified twice in Zurich

it was a total cluster. Thankfully the guy at the desk cared enough to call his boss in to emergency write up the paperwork. They were super apologetic but it was touch and go there for a while, at one point the BMW representative on the phone said I would have to drive it back to Munich, at another point it also looked like I would have to stay a few more days while it got straightened out..

It was a rather sour end to an amazing trip. Like I said, it can't happen twice to me, right? :P BMW ED department followed up with me after I got home to explain what had happened. It was a clerical error in the drop off date that was scheduled in Zurich. Even though it wasn't BMWs fault they apologized over and over again. They even sent a letter a few weeks later confirming it was on the boat and in BMWs hands. They also thanked me for taking advantage of ED. It really is such an amazing program. I hope BMW reads these forums and sees how much we all enjoy it!

Now if I can just decide on a color for my M3 lol!

I am dropping off in Zürich. Do you think it would be better to follow up a couple weeks in advance as to our drop off date and time. We put it on our purchase order that we are dropping off in Zürich on the last day however now you have me worried.

Definitely follow up with them. BMW will have you call them at the welt to confirm. It wouldn't hurt to call them a day or two before you drop off as well. I had confirmed with them at the welt and at the beginning of the trip but still something got lost in translation.

It's in an industrial shipping area with little to no markings. Car wash is 15 minutes away as well!

Best of luck! I'm sure my issue was once in a million

Does the BMW iDrive get the address right? Also, the car ash is by the airport right?

hinckley · 08-18-2017, 04:54 AM

OP - one other thing. The Amsterdam drop-off location is a long way from Schiphol or the city center. You'll need a taxi to get anywhere after you leave your car. I always email in advance and ask them to arrange a taxi for me. And it's one more way to make sure that they have your reservation and are ready for you.

08-15-2017, 04:58 PM	#1
3PedalMINI Saving The Manuals! 206 Rep 357 Posts Drives: Manual 18 M3 Join Date: Feb 2012 Location: Delco PA (Philly) iTrader: (0) Garage List 2014 Wrangler Unlim ... [0.00]	Who has ED/dropped off in Amsterdam? Planning on doing ED next July for an M3. I went east last time, kicking around the idea of going west this time. I dropped off in Zurich and had a horrible time due to the reservation not "existing" I swore if I ever did ED again I would drop off at the Welt. Well here I am 2 years later and im thinking it cant happen to me twice. How was the drop off in Amsterdam? if i go this route I think I would make a stop at the Nurburgring! __________________ Ordered M3 6/30/18 PCD Delivery 9/17/18. Manual Sakhir Orange, Cloth Interior, Black 437M's M235i 5/1/2015 ED July 8th @ 4:40pm with PCD Delivery September 9th Gone July 2nd 2018
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08-15-2017, 06:53 PM	#2
status38 Second Lieutenant 47 Rep 287 Posts Drives: E92 M3 Join Date: Jan 2008 Location: FL iTrader: (0)	I've dropped off in Amsterdam twice and they were excellent both times. Just email them which day you plan on dropping off. __________________ 2011 Le Mans Blue E92 M3 - My ED
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08-15-2017, 08:57 PM	#3
toni8284 Captain 137 Rep 718 Posts Drives: N/A Join Date: Jan 2009 Location: Phila, PA iTrader: (5) Garage List 2011 BMW 1M [10.00] 2016 M3 [0.00]	I just posted yesterday. http://f80.bimmerpost.com/forums/sho....php?t=1412828 __________________ 2021 F87 HS M2C 2018 F80 SO M3 (SOLD) 2016 F80 AY M3 (SOLD) 2014 F10 M5 LCI (SOLD) 2011 VO 1M (SOLD)
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08-17-2017, 03:33 AM	#4
hinckley Brigadier General 3493 Rep 3,213 Posts Drives: '24 M4C Conv Join Date: Mar 2010 Location: South Florida iTrader: (1)	I've dropped off at Amsterdam without a problem. Then again, I've also dropped off at Vienna, Geneva and Nice without problems! Always email and coordinate drop off in advance. Good luck. __________________ CURRENT: '24 M4C Conv RETIRED : '23 M8C Conv \| '20 X4 M40i \| '18 M4 6MT \| '13 M5 6MT \| '08 550i 6MT \| '04 545i 6MT \| '98 540i 6MT \| '94 530i 5MT \| '84 528e 5MT Other retirees from Chevrolet, Buick, Subaru, Honda, Acura, Merkur(!), Volvo, Saab, Audi and Porsche
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08-17-2017, 08:25 PM	#5
3PedalMINI Saving The Manuals! 206 Rep 357 Posts Drives: Manual 18 M3 Join Date: Feb 2012 Location: Delco PA (Philly) iTrader: (0) Garage List 2014 Wrangler Unlim ... [0.00]	Thanks Guys!! I verified twice in Zurich it was a total cluster. Thankfully the guy at the desk cared enough to call his boss in to emergency write up the paperwork. They were super apologetic but it was touch and go there for a while, at one point the BMW representative on the phone said I would have to drive it back to Munich, at another point it also looked like I would have to stay a few more days while it got straightened out.. It was a rather sour end to an amazing trip. Like I said, it can't happen twice to me, right? :P BMW ED department followed up with me after I got home to explain what had happened. It was a clerical error in the drop off date that was scheduled in Zurich. Even though it wasn't BMWs fault they apologized over and over again. They even sent a letter a few weeks later confirming it was on the boat and in BMWs hands. They also thanked me for taking advantage of ED. It really is such an amazing program. I hope BMW reads these forums and sees how much we all enjoy it! Now if I can just decide on a color for my M3 lol! __________________ Ordered M3 6/30/18 PCD Delivery 9/17/18. Manual Sakhir Orange, Cloth Interior, Black 437M's M235i 5/1/2015 ED July 8th @ 4:40pm with PCD Delivery September 9th Gone July 2nd 2018
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08-18-2017, 04:54 AM	#9
hinckley Brigadier General 3493 Rep 3,213 Posts Drives: '24 M4C Conv Join Date: Mar 2010 Location: South Florida iTrader: (1)	OP - one other thing. The Amsterdam drop-off location is a long way from Schiphol or the city center. You'll need a taxi to get anywhere after you leave your car. I always email in advance and ask them to arrange a taxi for me. And it's one more way to make sure that they have your reservation and are ready for you. __________________ CURRENT: '24 M4C Conv RETIRED : '23 M8C Conv \| '20 X4 M40i \| '18 M4 6MT \| '13 M5 6MT \| '08 550i 6MT \| '04 545i 6MT \| '98 540i 6MT \| '94 530i 5MT \| '84 528e 5MT Other retirees from Chevrolet, Buick, Subaru, Honda, Acura, Merkur(!), Volvo, Saab, Audi and Porsche
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