SOS Emergency Call Malfunction

Sterrico · 01-15-2016, 07:06 AM

Has anyone ever gotten an error like this for the SOS system? The car is not even a week old. It's going back to the dealership but I was curious.

Sterrico · 01-15-2016, 05:49 PM

Update: PUMA case had to be opened by my dealership. They tried software update but that didn't fix it. BMW NA says telephone module needs to be replaced and then reprogramming for the module.

schnazzy · 01-17-2016, 02:32 AM

I did. The speaker under the dash on the driver's side was unplugged.

stratos_335 · 02-11-2017, 03:24 AM

Hi people,

digging this thread up, I have the same problem with my F82. And only after 1.5 month and less than 1600 miles (2500 km)

I also get wrong position on the gps, something like 15 km off.

Any suggestions?

Is there any hidden menu for the idrive to check connectivity with gps? I've tried reseting idrive holding the mute button for 10 secs but everething is the same.

MarcoM3 · 02-12-2022, 12:42 AM

Had the same thing happened to me a few times, as I travel a lot and the M4 sits in the garage.
The first time it happened, I let a trickle charger connected for a couple of days and the light went out. Did this twice, because there is a rechargeable backup battery that gets depleted if the car sits for too long. The last time it did not go away, so I replaced the battery ($47 at the dealer) and it took less than a minute to swap the old for the new. The unit in mine is in the trunk, toward the back seats and underneath the black panel covering the tire kit.
Hope this helps!

01-15-2016, 07:06 AM	#1
Sterrico New VW CEO 73 Rep 280 Posts Drives: 2011 135i Join Date: Mar 2009 Location: Hyattsville, MD iTrader: (2)	SOS Emergency Call Malfunction Has anyone ever gotten an error like this for the SOS system? The car is not even a week old. It's going back to the dealership but I was curious. Attached Images __________________ Looking for the next ride..... 2011 135i 2016 M4 - Sold her. 2011.5 SG E90 - Loved her but totaled her. 2006 Z4M - Short but sweet stint
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01-15-2016, 05:49 PM	#2
Sterrico New VW CEO 73 Rep 280 Posts Drives: 2011 135i Join Date: Mar 2009 Location: Hyattsville, MD iTrader: (2)	Update: PUMA case had to be opened by my dealership. They tried software update but that didn't fix it. BMW NA says telephone module needs to be replaced and then reprogramming for the module. __________________ Looking for the next ride..... 2011 135i 2016 M4 - Sold her. 2011.5 SG E90 - Loved her but totaled her. 2006 Z4M - Short but sweet stint
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01-17-2016, 02:32 AM	#3
schnazzy Lieutenant 227 Rep 597 Posts Drives: YMBSSM4 Join Date: Mar 2015 Location: rain city usa iTrader: (0)	I did. The speaker under the dash on the driver's side was unplugged. __________________ 2015 F82 M4 Yas Marina & Full SS - All pkg/opts but CCB. Xpel - All painted surfaces MPerf Electronic steering wheel, MPerf pedals, IND (reflectors, vents, grill, engine cover), Carbon Fiber (side marker, seat backs, shifter surround, e-Brake, rear spoiler). Pure S2 turbos, MPerf Exhaust, Akrapovic DPs, BM3 (Cary Jordan 657rwhp+), H&R springs, 20" AvantGarde rims
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02-11-2017, 03:24 AM	#4
stratos_335 First Lieutenant 36 Rep 332 Posts Drives: BMW 335i Join Date: Sep 2009 Location: Greece iTrader: (0)	Hi people, digging this thread up, I have the same problem with my F82. And only after 1.5 month and less than 1600 miles (2500 km) I also get wrong position on the gps, something like 15 km off. Any suggestions? Is there any hidden menu for the idrive to check connectivity with gps? I've tried reseting idrive holding the mute button for 10 secs but everething is the same. __________________
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02-12-2022, 12:42 AM	#5
MarcoM3 Private 38 Rep 84 Posts Drives: 2017 X4 M40i, 2015 M4 Coupe Join Date: Aug 2011 Location: Fort Lauderdale FL iTrader: (0)	Had the same thing happened to me a few times, as I travel a lot and the M4 sits in the garage. The first time it happened, I let a trickle charger connected for a couple of days and the light went out. Did this twice, because there is a rechargeable backup battery that gets depleted if the car sits for too long. The last time it did not go away, so I replaced the battery ($47 at the dealer) and it took less than a minute to swap the old for the new. The unit in mine is in the trunk, toward the back seats and underneath the black panel covering the tire kit. Hope this helps!
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