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      06-04-2019, 11:39 AM   #317
dpod25
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Drives: 2019 330i xDrive
Join Date: May 2015
Location: DC Area

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Like many others, I definitely appreciate the time put into this guide Bmwguy11!

There's two changes I want to propose in addition to kring's in the post above:

1. BMW Genius will no longer provide status updates if you call their number. Either they will transfer you to the automated system or tell you to contact your CA instead.

2. For the automated 1800 number, it seems BMW added a new menu layer. So, the new process for going through that is:
For the 800 number, call 1800-831-1117, stay on the line past the first option tree, then say "vehicle production status" when prompted.
Appreciate 0