Quote:
Originally Posted by ENDL3SS
Quote:
Originally Posted by sc_tr0jan_m3
Many shop owners absolutely hate when customer provide parts. Understandably they get left with an unsatisfied customer if the customer brings a crappy part for them to install.
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If that's the case, perhaps the owner should inspect the parts before agreeing to do the work instead of completely not letting customers provide parts.
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Their shop, their rules. I've worked with shops that fall on both sides of this spectrum.
I'd put it this way… even if they do inspect what get brought in, if something goes wrong, who would you put liability on? The part or the shop?
It's all about risk and reputation management.