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That steering wheel is not the stock steering wheel, it is an M Performance steering wheel. Whoever installed that wheel must have messed something up with the paddle shifters when the new wheel was installed.
If the car was purchased from a BMW dealer I'd take it back to the dealer and have them fix it. If it was purchased anywhere else, you may have to take it to a BMW dealer or an independent and have them fix it, or attempt a DIY repair.
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The Coupe: 2016 M4 | Sakhir Orange | Black Full Merino Leather | CF Trim | M-DCT | More | ED 5/13/16
The Sedan: 2018 M3 | San Marino Blue | Black Full Merino Leather | CF Trim | M-DCT | ZCP | ED 7/18/18
The Roadster: 2006 Z4  | Interlagos Blue | Black Extended Nappa Leather | Carbon Leather Trim | Purchased 7/19/12
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