Quote:
Originally Posted by BitchinManWheels
I wish we could just place our orders directly with BMW online (like Tesla) and bypass the dealers all together.
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That's very short sighted of you. Everyone knows that dealers serve an important function. In fact I came across this post awhile back, from an unknown poster, who should get full credit for it, which should clear up any illusions anyone may have on the subject.
"Anybody who has ever walked into a car dealership knows that they are all about protecting the consumer. The undercarriage rustproofing, the delivery charge, the preparation charge, the unspecified add-ons, the extra special coat of wax, these have no purpose other than protecting the consumer. And these ungrateful buyers would prefer to deal directly with the maker!
Ever since this (obviously biased) survey that showed American public hated the car buying experience even more than a root canal, the poor dealerships have been subject to an unjust smear campaign.
I went for a test drive of the Model S last week, and it was really pathetic. They were ready when I arrived, nobody tried to use my first name more than three times in the same sentence, we went straight to the car and drove off after a quick explanation of the controls. No small talk, no attempt to find out my budget or when I was planning to buy, it was like they were not interested in me. After we got back to the showroom, I did not get any special offer, just for today because I was such a great fit for the car. In fact they did not even try to sell me one that day. The demo person did not go check with her manager to make me a rock bottom offer. They answered all my questions, but acted like I could make a decision by myself, on my own time, without their help or pressure.
It's obvious these guys don't know how to sell cars, they really need dealerships to help them and help the consumers."
Now back to topic...