Quote:
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Originally Posted by BlackJetE90
Quote:
Originally Posted by JL135i
The forum members here are too quick to grab their pitch forks.
With all the info we have, it seems like OP made a mistake and is taking his frustration out on the dealership who sold him the car.
1. Steering wheel cut was noticed the day after delivery but not mentioned to the dealership until 1 month later and through a text message..
2. M Mats weren't delivered to him, but that was fixed already.
Pretty sure OP's steering wheel will be fixed too, but this is an unfair and dishonest review of the BMW dealership in question and the salesman.
TLDR; stop grabbing your pitchforks before you get both sides of the story.
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Agree.
Car was also brought to a different dealer, where the repair was denied. Then OP waited until almost of month to complain to Steve Thomas about the tear. It which he chose texting as the form of communication. |
I edited my post to mention what you just said.. OP took his car to a different dealership and not Steve Thomas.. Why is OP claiming that Steve Thomas denied to repair the steering wheel when they did not even hear about it until a month later..