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First I want to say I apologize that you feel this way. I have not heard anything about this so I apologize for that as well. I never heard from you either, I believe are last transaction yoj told me how great everything was etc.
We always try to do what's best for customer and will always do that. I'm not going to jump to any conclusions till I hear the whole story from our team. In the mean time sit tight and let me see if I can get any Intel for you and I will Pm you
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