Quote:
Originally Posted by MasterC17
So did you try contacting him to get said floor mats? If you haven't even bothered to contact him it is hard to put 100% of the blame on him. And with regards to the steering wheel defect, it isn't his decision whether or not they can help you there. If you have a problem with how you were treated, contact management. I'm sure they can provide a resolution.
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Contacted them about the mats on several occasions and also the steering wheel... I wouldn't write a thread if i did not take the first few steps in resolving my issues... Seemed that speaking to them directly did not do me any justice since i am just a single customer against a dealership