Repainted Bumper doesn't match rest of Alpine White car

S.R · 02-14-2019, 09:37 PM

I got in a fender bender a few weeks ago, and had to get my car repaired. They had to repaint the front bumper, and when I picked it up today I could immediately tell that the new paint doesn't match the original alpine white at all. As I'm sure all of you know, AW is more of a flat and bright white.

The new paint on the bumper looks shiny, sparkly, and just a little more dull of a white. Like mineral white actually. Its really easy to notice because the hood is still the original alpine white.
I asked the body shop guy and he said that's because we were looking at it in the bright sun and its a fresh coat of paint vs the rest of the car which is about 3 years old. And he said Geico doesn't pay for blending of the paint, so thats another reason.

So my issue is, is it worth it to go back and have them repaint it for this? Does it look that bad to the rest of you? I'm not sure if its worth the effort because the car is a lease and I'm returning it in May. Do you think this paint match issue will be a problem when I return it? The body shop guy did say that if theres a problem when I'm returning the car that they will take care of it as the repair comes with a lifetime guarantee, but who knows.

I'll try to upload a picture now even though its dark, and I'll post another one tomorrow when its bright outside.

Thanks for your help!

EDIT: Daytime pics in the sun for better reference, even though it seems the night pics were definitely enough for the consensus that it looks MW.
Called the body shop this morning and they said I can bring it back today and they'll get me set up with a rental and have it repainted over the weekend. Hopefully its better this time! And looks like they also repainted my IND alpine white reflectors, but didn't repaint the headlight washer caps, which shows the clear difference in color.

DAYTIME Pics
1. https://flic.kr/p/SCjgd1
2. https://flic.kr/p/SCjggY
3. https://flic.kr/p/SCjggh
4. https://flic.kr/p/2dEttBf
5. https://flic.kr/p/SCjgjd
6. https://flic.kr/p/2dEttTh

EDIT: Added night pics below

1. https://flic.kr/p/2dE2pZh
2. https://flic.kr/p/2dE2pXo
3. https://flic.kr/p/2dE2pWw
4. https://flic.kr/p/2dE2pWb

Agent - ///M · 02-14-2019, 09:42 PM

Call your insurance company immediately!

Advise them of your dissatisfaction and request they help you in getting the shop to respray it.

Call the body shop manager, even the GM if it's a dealer!

Did you take the car to a reputable shop? Did you take it to an OEM Dealer, etc.?

The vehicle needs to be fixed to like quality prior to the accident, plain and simple.

Sometimes they win, sometimes they lose. Some people accept shit back and the only place that wins is the shop. They end up losing money to not fix it right the first time & take short cuts.

elinstylez · 02-14-2019, 09:58 PM

Any good shop will redo it for you no problem, but a good shop wouldn't have messed up in the first place.

Yessir · 02-14-2019, 10:08 PM

That sure looks like MW in the photos.

HomoPirate · 02-14-2019, 10:32 PM

They painted your bumper in Mineral white.

The guys in body shop need eye examination.

Did they also painted the orange reflector or you have IND painted reflector before?

Alan l. · 02-14-2019, 10:41 PM

idiots used Mineral white instead of Alpine white. What kind of bodyshop would deliver a car like that???

S.R · 02-14-2019, 10:54 PM

Man I had a feeling that it was mineral white from the moment I saw it. I even mentioned that to him when I picked it up, saying that there are 2 shades of white that this car comes in. Are you sure you used the correct alpine white? And he said that they used the correct color code they got from the VIN number.

Regarding the reflectors, I had the IND painted ones and they weren’t damaged, so I’m pretty sure they didn’t replace/repaint those. I’ll check tomorrow morning and upload more pictures in the daylight though.

Looks like I’ll be calling the body shop and Geico back tomorrow morning. What a mess, it took 2 weeks for them to do the repairs, no idea how long this painting will take them.

And it’s probably partially my mistake, I didn’t take it to a certified BMW body shop, I just did the place Geico recommended for their service express. They tempted me with the ease of rental car pick up/drop off etc. And since I only have a few months left on the lease wasn’t too worried, but didn’t think they would make such a big mistake.

ItsGary · 02-14-2019, 11:34 PM

Quote:

Originally Posted by S.R

Man I had a feeling that it was mineral white from the moment I saw it. I even mentioned that to him when I picked it up, saying that there are 2 shades of white that this car comes in. Are you sure you used the correct alpine white? And he said that they used the correct color code they got from the VIN number.

Regarding the reflectors, I had the IND painted ones and they weren’t damaged, so I’m pretty sure they didn’t replace/repaint those. I’ll check tomorrow morning and upload more pictures in the daylight though.

Looks like I’ll be calling the body shop and Geico back tomorrow morning. What a mess, it took 2 weeks for them to do the repairs, no idea how long this painting will take them.

And it’s probably partially my mistake, I didn’t take it to a certified BMW body shop, I just did the place Geico recommended for their service express. They tempted me with the ease of rental car pick up/drop off etc. And since I only have a few months left on the lease wasn’t too worried, but didn’t think they would make such a big mistake.

BMW Certified means they just have access to the repair manual lol which any bodyshop already has access too. It doesn't really mean much at all.

dpgfunk · 02-15-2019, 12:03 AM

Mineral white fosho. The gaps around the hood look a lot wider than normal as well.

NickyC · 02-15-2019, 12:07 AM

Needs a lip BAD!

White340 · 02-15-2019, 12:13 AM

Quote:

Originally Posted by NickyC

Needs a lip BAD!

Can't believe they didn't spot this or did and are trying to lie to your. The headlight washers are a dead giveaway.

IK6SPEED · 02-15-2019, 12:51 AM

Quote:

Originally Posted by S.R

I got in a fender bender a few weeks ago, and had to get my car repaired. They had to repaint the front bumper, and when I picked it up today I could immediately tell that the new paint doesn't match the original alpine white at all. As I'm sure all of you know, AW is more of a flat and bright white.

The new paint on the bumper looks shiny, sparkly, and just a little more dull of a white. Like mineral white actually. Its really easy to notice because the hood is still the original alpine white.
I asked the body shop guy and he said that's because we were looking at it in the bright sun and its a fresh coat of paint vs the rest of the car which is about 3 years old. And he said Geico doesn't pay for blending of the paint, so thats another reason.

So my issue is, is it worth it to go back and have them repaint it for this? Does it look that bad to the rest of you? I'm not sure if its worth the effort because the car is a lease and I'm returning it in May. Do you think this paint match issue will be a problem when I return it? The body shop guy did say that if theres a problem when I'm returning the car that they will take care of it as the repair comes with a lifetime guarantee, but who knows.

I'll try to upload a picture now even though its dark, and I'll post another one tomorrow when its bright outside.

Thanks for your help!

EDIT: Added night pics below

1. https://flic.kr/p/2dE2pZh
2. https://flic.kr/p/2dE2pXo
3. https://flic.kr/p/2dE2pWw
4. https://flic.kr/p/2dE2pWb

Unlike others have stated about the color being Mineral White, last time I checked, there were 13 shades of BMW Alpine White. It’s why Dr. Colorchip isn’t even close on most Alpine White Bimmers.

Unless the body shop has access to more detailed info than a VIN-Decoder, it doesn’t surprise me it’s wrong. 12 chances out of 13 it would be.

Spun Crankhub · 02-15-2019, 02:23 AM

Have them respray the rest of the car, they are bound to get it right. Right?

ano0oj · 02-15-2019, 08:55 AM

that sucks OP...the shop definitely did MW as many have stated before. Let us know what your insurance says about this

G35POPPEDMYCHERRY · 02-15-2019, 09:13 AM

you just cant make this shit up. these mofos; did a three stage MW paint job instead of AW. im going to have a panic attack when my bumper needs to be sprayed mineral white

MrSmartyPants · 02-15-2019, 09:39 AM

Quote:

Originally Posted by G35POPPEDMYCHERRY

you just cant make this shit up. these mofos; did a three stage MW paint job instead of AW. im going to have a panic attack when my bumper needs to be sprayed mineral white

If it's a rear bumper it'll never match anyway....even BMW can't match them.

G35POPPEDMYCHERRY · 02-15-2019, 09:46 AM

Quote:

Originally Posted by MrSmartyPants

If it's a rear bumper it'll never match anyway....even BMW can't match them.

Yeah I;ve heard this a lot and does kind of already look like that...just hope it doesnt get worse.....at least a part I rarely see

jailonacs99 · 02-15-2019, 09:48 AM

Consensus is clear OP, I actually guffawed when I clicked on the first pic. Looks horrible, definitely make them and/or Geico fix it.

MrSmartyPants · 02-15-2019, 09:49 AM

Quote:

Originally Posted by G35POPPEDMYCHERRY

Yeah I;ve heard this a lot and does kind of already look like that...just hope it doesnt get worse.....at least a part I rarely see

I got hit, front and rear resprayed bumpers. Front match is great, very close. Rear matches in some lights/directions and not great in others. Looking back at old photos and other MW cars it's always been that way (albeit the respray is slightly worse).

Humdizzle · 02-15-2019, 09:55 AM

wow that's bad. they definitely repainted that mineral white.

luckily alpine white is an easy color match. All the other f80 colors are nearly impossible to match 100%.

S.R · 02-15-2019, 10:22 AM

Daytime pics in the sun for better reference, even though it seems the night pics were definitely enough for the consensus that it looks MW.
Called the body shop this morning and they said I can bring it back today and they'll get me set up with a rental and have it repainted over the weekend. Hopefully its better this time!

DAYTIME Pics
1. https://flic.kr/p/SCjgd1
2. https://flic.kr/p/SCjggY
3. https://flic.kr/p/SCjggh
4. https://flic.kr/p/2dEttBf
5. https://flic.kr/p/SCjgjd
6. https://flic.kr/p/2dEttTh

And looks like they also repainted my IND alpine white reflectors, but didn't repaint the headlight washer caps, which shows the clear difference in color.

Wah · 02-15-2019, 11:48 AM

That paint is metallic. Alpine white is not metallic. They should have caught this the second they looked at your car. Dumb.

02-14-2019, 09:37 PM	#1
S.R New Member 7 Rep 9 Posts Drives: BMW M4 Join Date: Feb 2019 Location: Texas iTrader: (0)	Repainted Bumper doesn't match rest of Alpine White car I got in a fender bender a few weeks ago, and had to get my car repaired. They had to repaint the front bumper, and when I picked it up today I could immediately tell that the new paint doesn't match the original alpine white at all. As I'm sure all of you know, AW is more of a flat and bright white. The new paint on the bumper looks shiny, sparkly, and just a little more dull of a white. Like mineral white actually. Its really easy to notice because the hood is still the original alpine white. I asked the body shop guy and he said that's because we were looking at it in the bright sun and its a fresh coat of paint vs the rest of the car which is about 3 years old. And he said Geico doesn't pay for blending of the paint, so thats another reason. So my issue is, is it worth it to go back and have them repaint it for this? Does it look that bad to the rest of you? I'm not sure if its worth the effort because the car is a lease and I'm returning it in May. Do you think this paint match issue will be a problem when I return it? The body shop guy did say that if theres a problem when I'm returning the car that they will take care of it as the repair comes with a lifetime guarantee, but who knows. I'll try to upload a picture now even though its dark, and I'll post another one tomorrow when its bright outside. Thanks for your help! EDIT: Daytime pics in the sun for better reference, even though it seems the night pics were definitely enough for the consensus that it looks MW. Called the body shop this morning and they said I can bring it back today and they'll get me set up with a rental and have it repainted over the weekend. Hopefully its better this time! And looks like they also repainted my IND alpine white reflectors, but didn't repaint the headlight washer caps, which shows the clear difference in color. DAYTIME Pics 1. https://flic.kr/p/SCjgd1 2. https://flic.kr/p/SCjggY 3. https://flic.kr/p/SCjggh 4. https://flic.kr/p/2dEttBf 5. https://flic.kr/p/SCjgjd 6. https://flic.kr/p/2dEttTh EDIT: Added night pics below 1. https://flic.kr/p/2dE2pZh 2. https://flic.kr/p/2dE2pXo 3. https://flic.kr/p/2dE2pWw 4. https://flic.kr/p/2dE2pWb Last edited by S.R; 02-15-2019 at 10:25 AM..
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02-14-2019, 09:42 PM	#2
Agent - ///M Captain 187 Rep 757 Posts Drives: 2018 F80 Comp; Black Sapphire Join Date: Jan 2016 Location: West Palm Beach, FL iTrader: (2)	Call your insurance company immediately! Advise them of your dissatisfaction and request they help you in getting the shop to respray it. Call the body shop manager, even the GM if it's a dealer! Did you take the car to a reputable shop? Did you take it to an OEM Dealer, etc.? The vehicle needs to be fixed to like quality prior to the accident, plain and simple. Sometimes they win, sometimes they lose. Some people accept shit back and the only place that wins is the shop. They end up losing money to not fix it right the first time & take short cuts. __________________ Why put off for tomorrow, what can be done today?
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02-14-2019, 09:58 PM	#3
elinstylez Captain 269 Rep 607 Posts Drives: 2011 e92 M3 Join Date: Feb 2012 Location: SoCal iTrader: (2)	Any good shop will redo it for you no problem, but a good shop wouldn't have messed up in the first place.
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02-14-2019, 10:08 PM	#4
Yessir Lieutenant 372 Rep 465 Posts Drives: car Join Date: Jul 2014 Location: california iTrader: (-1)	That sure looks like MW in the photos.
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02-14-2019, 10:32 PM	#5
HomoPirate First Lieutenant 84 Rep 331 Posts Drives: Always BMW Join Date: Jun 2016 Location: San Diego iTrader: (3)	They painted your bumper in Mineral white. The guys in body shop need eye examination. Did they also painted the orange reflector or you have IND painted reflector before? __________________ Past: E82 135i Crimson Red \| MPE \| MHD Stage1+ \| Dinan Camber Plate \| LCI Blackline \| Bavsound stage 1 \| KW Coilover V2 \| Past: E93 M3 Vert Alpine White \| Remus Sport Exhaust \| Past: F82 Yas Marina Blue Civic M4\| MPE V2 \| DP \| BM3 \| Apex FL-5 \| MP Part(s) \| Current: F87 M2 Competition Long Beach Blue \| Completely Stock \|
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02-14-2019, 10:41 PM	#6
Alan l. Major General 5437 Rep 8,809 Posts Drives: 2020 F95 X5M Competition Join Date: Jun 2009 Location: United States iTrader: (9)	idiots used Mineral white instead of Alpine white. What kind of bodyshop would deliver a car like that??? __________________
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02-14-2019, 10:54 PM	#7
S.R New Member 7 Rep 9 Posts Drives: BMW M4 Join Date: Feb 2019 Location: Texas iTrader: (0)	Man I had a feeling that it was mineral white from the moment I saw it. I even mentioned that to him when I picked it up, saying that there are 2 shades of white that this car comes in. Are you sure you used the correct alpine white? And he said that they used the correct color code they got from the VIN number. Regarding the reflectors, I had the IND painted ones and they weren’t damaged, so I’m pretty sure they didn’t replace/repaint those. I’ll check tomorrow morning and upload more pictures in the daylight though. Looks like I’ll be calling the body shop and Geico back tomorrow morning. What a mess, it took 2 weeks for them to do the repairs, no idea how long this painting will take them. And it’s probably partially my mistake, I didn’t take it to a certified BMW body shop, I just did the place Geico recommended for their service express. They tempted me with the ease of rental car pick up/drop off etc. And since I only have a few months left on the lease wasn’t too worried, but didn’t think they would make such a big mistake.
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02-15-2019, 12:03 AM	#9
dpgfunk Captain 333 Rep 651 Posts Drives: F82 M4 Join Date: Nov 2013 Location: Los Angeles iTrader: (4)	Mineral white fosho. The gaps around the hood look a lot wider than normal as well.
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02-15-2019, 12:07 AM	#10
NickyC Lieutenant General 17480 Rep 10,662 Posts Drives: M4 CS. Former G82, x2 F82, F80 Join Date: Nov 2010 Location: Jacked out of my mind iTrader: (23)	Needs a lip BAD!
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02-15-2019, 02:23 AM	#13
Spun Crankhub Major General 964 Rep 5,032 Posts Drives: 15 F82 SOLD Join Date: Feb 2012 Location: San Jose, CA iTrader: (63)	Have them respray the rest of the car, they are bound to get it right. Right?
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02-15-2019, 08:55 AM	#14
ano0oj Captain 318 Rep 746 Posts Drives: '22 M3 AWD, '23 Macan S Join Date: May 2009 Location: Houston iTrader: (4)	that sucks OP...the shop definitely did MW as many have stated before. Let us know what your insurance says about this
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02-15-2019, 09:13 AM	#15
G35POPPEDMYCHERRY Banned 4997 Rep 4,139 Posts Drives: F80 Join Date: Dec 2015 Location: Philadelphia iTrader: (1)	you just cant make this shit up. these mofos; did a three stage MW paint job instead of AW. im going to have a panic attack when my bumper needs to be sprayed mineral white
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02-15-2019, 09:48 AM	#18
jailonacs99 Captain 484 Rep 793 Posts Drives: 2022 M4 xDrive Competition Join Date: May 2014 Location: Mid-Atlantic iTrader: (2) Garage List 2022 BMW M4 MxDrive ... [0.00]	Consensus is clear OP, I actually guffawed when I clicked on the first pic. Looks horrible, definitely make them and/or Geico fix it.
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02-15-2019, 09:55 AM	#20
Humdizzle Brigadier General 6062 Rep 3,625 Posts Drives: GT3 + M2c Join Date: Oct 2016 Location: Missouri iTrader: (0)	wow that's bad. they definitely repainted that mineral white. luckily alpine white is an easy color match. All the other f80 colors are nearly impossible to match 100%. __________________ 2018 Porsche GT3 6MT 2021 M2C DCT Previous: Ferrari 458 \| R35 GTR \| F80 M3 \| E46 M3 \| E36 M3 \| Scion FRS
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02-15-2019, 10:22 AM	#21
S.R New Member 7 Rep 9 Posts Drives: BMW M4 Join Date: Feb 2019 Location: Texas iTrader: (0)	Daytime pics in the sun for better reference, even though it seems the night pics were definitely enough for the consensus that it looks MW. Called the body shop this morning and they said I can bring it back today and they'll get me set up with a rental and have it repainted over the weekend. Hopefully its better this time! DAYTIME Pics 1. https://flic.kr/p/SCjgd1 2. https://flic.kr/p/SCjggY 3. https://flic.kr/p/SCjggh 4. https://flic.kr/p/2dEttBf 5. https://flic.kr/p/SCjgjd 6. https://flic.kr/p/2dEttTh And looks like they also repainted my IND alpine white reflectors, but didn't repaint the headlight washer caps, which shows the clear difference in color.
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02-15-2019, 11:48 AM	#22
Wah IG@i.am.wah 2779 Rep 3,815 Posts Drives: M2 CS Join Date: Jul 2009 Location: NJ iTrader: (4) Garage List 2022 Tesla Model Y ... [0.00] 1974 BMW 2002 [0.00] 2020 BMW M2 CS [0.00]	That paint is metallic. Alpine white is not metallic. They should have caught this the second they looked at your car. Dumb.
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