10-19-2022, 09:00 AM | #23 |
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Just a little update how messed up those guys are. So sent those crappy badges back. A week later I’m getting an email saying “we received your return. Please use this code for your next purchase”. I already have my money back from the chargeback I filed. The fact that after all my email conversations with them they still think they can keep my money just blows my mind!!
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bertocolon85.00 |
10-22-2022, 08:50 AM | #25 |
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Just chiming in here just because these guys are terrible. I ordered a grill for my M5...just a everyday grill, nothing custom or anything. And it's been 2 weeks. I emailed them 2 times before a response came back saying that it takes them 2 weeks to process an order. Wtf? Then I requested to just cancel my order, and I get a screenshot of their return policy and some BS about custom orders take longer due to manufacturing. Dude, it's a stock style grill that every one the internet sells! Nothing custom at all. Gimme a friggen break! I'm requesting a charge back with my bank now. Sweet drop shipper! Lol I highly suggest people stay away from this shit company. I'm more disappointed than anything. Just trying to find a decent company that's up front and honest with aftermarket parts.
Not to mention, I live in LA...shipping shouldn't take that long from San Jose! Last edited by DiskoSleaZe; 10-22-2022 at 09:37 AM.. |
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Hxngs176.00 |
10-26-2022, 12:42 PM | #26 | |
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As for your return policy, what you are doing is absolutely ludicrous. You do not reply for days and knowingly not responding thus riding out your insane cancellation window. |
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11-23-2022, 07:14 PM | #27 |
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I got those same pedals... big mistake. They're all scratched up with torque marks on the screws. And they sent me CF kidney grills when I wanted gloss black. There's nothing CF on my car, so now I'm stuck with these janky unusable products.
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bertocolon85.00 |
11-25-2022, 03:11 PM | #28 | |
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2. I've already lost massive amounts of time and $300. Can't forfeit anymore time to your business. Like most of the people on this thread, I took a fat Loss buying from your site. |
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bimmer_unplug3.00 |
12-06-2022, 05:08 PM | #29 |
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Drives: BMW F80 M3 CS
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Thank you for posting these experiences. I almost bought F80 tail lights after I read the descriptions on their site, they seemed great compared to other oled replicas with know problem such as poor fit and dim turn signals during daytime use. However having a manufacturing background I know that manufacturing facilities dont make 2 lines of the exact same product. However the same product may go into 2 different boxes.
Bimmerplug is a distributor and retailer not a manufacturer. They may claim to have a brand but are not making thier own products. They may add inspection but that is unlikely they 100% inspect and function check all stocked part numbers. I will say my submitted questions before buying were answered within 24 hours. I also will state they were honest in admitting that the lights i may recieve if purchased would come in a vland box but were there own product. I want to believe them, I want the lights, their description seems like an improvement over the vland $400 set. However for $700 and knowing vland manufactured them, how likely is it vland uses aftermarket housings in one manufacturing run and changes to OEM BMW housings in another run. Why would Bimmerplug product of thier very own come in a vland package? Just seems unlikely, doesnt add up, and after seeing this post the risk is too much for me to fall for a potential dissatisfaction and lost money trap. This only leaves 9k GTS lights or Kies Motorsport replicas as options. Evidence is pointing to Bimmerplugs = vland. Im waiting on a response from Bimmer plug to explain how they collaborated with vland to get there lights manufactured and explain how the 2 models made from the same manufacturer are uniquely different and what increases the price $300 additional above the vland price. Anybody have a bimmer plug set? Has anyone seen a vland and bimmerplug set side by side and have any photos or testimonials? Maybe my logic here isnt sound and i can be proven wrong. What does the community think? Guess Ill be sticking with my USA F80 red turn signal cs shadowlines |
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bertocolon85.00 |
12-10-2022, 12:47 PM | #30 | |
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12-20-2022, 08:57 PM | #31 |
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Hey everyone,
I joined this forum to also share my experience so that unsuspecting consumers like us don't get fooled into buying anything from this place. As some have stated, this so called "company" is nothing more than a drop ship operation with a dude operating this online business from his house in CA. Nothing wrong with that specifically but IMO this company is misrepresenting a lot of their products by labeling them "BMW" or "M Performance". As you may guess, a lot of us think we are buying legit BMW products but it's all about as fake as the owner's customer service and his replies on this post. Acts like he cares but all he really cares about is taking your money and not making it right by giving people all of their money back. A 25% restocking fee is a joke but it starts to make sense once you understand the dude is running this shit business out of his home with no actual warehouse. Hence the high restocking fee because he's essentially stuck with the parts you want to return. As a side note, if you're cool with buying cheaper aftermarket or fake BMW parts then go for it. If you want to save some real money on these types of parts purchases then do yourself a favor and buy from AliExpress or similar. Also, just know making it right means sending you a replacement you no longer want or you getting 75% of your money back if you return. Lesson learned on my end and I hope people take all the experiences posted seriously. I plan on doing something about it because I can't stand people or businesses that operate without any ethics. |
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Kilabyte3948.00 |
12-20-2022, 09:09 PM | #32 |
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Like I said earlier, I tried to order a grill and dude tried to say it was a 3 week lead time for them to "manufacture" it...like, you for real? You have a ABS plastic injection molding machine at your "facility" ?
I was born at night, but not last night lol. |
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bimmer_unplug3.00 |
12-20-2022, 09:24 PM | #33 |
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Yup and if you change or changed your mind about not wanting a part that is going to take 3 weeks to get "made" by his company, then you can't even cancel unless you want to pay that restocking fee, lol. It's more like it's gonna take 3 weeks to get shipped from China directly to your home, haha.
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G35POPPEDMYCHERRY4996.50 |
01-19-2023, 12:23 AM | #34 |
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I am dealing with them with some issues with my M Performance Stainless Steel Pedals that I purchased from them. They sent me a return label and will let you guys know how it goes. They offered me store credit so let’s see how this goes.
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bertocolon85.00 |
01-19-2023, 01:25 AM | #35 |
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The pedals fuckkng suck. My biggest regret of a purchase
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bertocolon85.00 |
01-31-2023, 06:37 PM | #36 |
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Yes, i am still dealing with my refund or credit with them. They gave me a credit code and it doesnt even work when i checked-out. Still have not heard back from them, i might have to call my credit card compnay on this.
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bertocolon85.00 |
02-01-2023, 06:08 PM | #37 |
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Nothing yet. I will Have to do a chargeback since I have not heard back from them. I wish my experience was better.
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bertocolon85.00 |
02-08-2023, 10:09 AM | #38 | |
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yall need to critcally think....everything is made in china and cheaply. so there is only a handfull of factories that makes all the tvs, fridges, speakers, car lights, in their own categories for different suppliers, to keep costs low. |
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bertocolon85.00 |
02-08-2023, 10:10 AM | #39 |
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bimmerplug should be banned for sure
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bertocolon85.00 |
02-22-2023, 07:28 PM | #40 |
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bertocolon85.00 |
03-08-2023, 08:19 AM | #41 |
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Bimmer plug is literally the worst company I’ve ever dealt with. No need to say much more, just don’t by anything from them EVER! Fair warning
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bertocolon85.00 |
03-10-2023, 08:23 PM | #42 | |
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bertocolon85.00 G35POPPEDMYCHERRY4996.50 |
03-11-2023, 06:50 AM | #43 | |
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No hate on KIES, guys Post amazing DIY and and are probably a great shop. They deserve profits |
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bertocolon85.00 |
03-11-2023, 04:07 PM | #44 |
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Bimmer Plug has plastic quality and worst customer service
I ordered the m 50 anniversary emblems, and Bimmer Plug sent me the wrong item. I had to show them a picture to prove to them that they had sent the wrong item. I then told them I wanted a refund and their website says that they will issue a refund if THEY HAVE MADE A MISTAKE! Well guess what? They ignored my request for a refund for THEIR MISTAKE, and sent me the item anyway. I did not want the item because the wrong ones that they sent were plastic junk like would go on a "kiddie car"!!! I have initiated a dispute on the charge because they are IMPOSSIBLE to work with. I will order the emblems from BMW accessories so that it will not be PLASTIC! Please please believe what I tell you and don't order from this company. They are nothing but a HASSLE!!!
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bertocolon85.00 |
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