Jay Leno wheel cleaner f up my HRE wheel

[avex8]

I decided to try the JLG wheel cleaner last night. I followed the instruction on the bottle: rinse the wheel, apply the cleaner, wait 1-2 min and clean with brush, rinse again and dry the wheel. This morning when I pull my car out the garage, I saw those stains on all 4 wheels. I couldn't remove the stains so I took my car to local chemical guy shop, they couldn't remove it either...... my wheel is satin black and now it look grey... wtf they put in their product.... any advice?

Edit: Car was parked in the garage all day. I tried many cleaning products before and never seen any chemical that eats away paint and leave stains like this.

[coldsteelrain]

Wow
Looks like it ate the paint away
That's not satin black anymore
Try calling HRE directly and see what they say they might have a solution for you but looking at the picture you have I can only assume that the cleaner removed your satin black paint and it might have to be repainted now
Good luck and sorry to see that happen to such nice wheels

[Alpine_F82]

Originally Posted by avex8

I decided to try the JLG wheel cleaner last night. I followed the instruction on the bottle: rinse the wheel, apply the cleaner, wait 1-2 min and clean with brush, rinse again and dry the wheel. This morning when I pull my car out the garage, I saw those stains on all 4 wheels. I couldn't remove the stains so I took my car to local chemical guy shop, they couldn't remove it either...... my wheel is satin black and now it look grey... wtf they put in their product.... any advice?

I see on jay Leno’s garage website they have a number, I would try that and see how it goes, it might take a couple calls but If it did really did destroy your wheels somebody else should be paying for new wheels.

[SakhirM4]

https://www.autogeek.net/jay-leno-wheel-cleaner.html

Directions for use: Make sure your wheels are cool to the touch. Rinse wheels with clean water, then spray Jay Leno’s Garage Wheel Cleaner onto the surface.
Allow 1-2 minutes for cleaner to penetrate. Note, any longer may cause damage to wheels.
Agitate dirt and brake dust with a wheel cleaning brush or cloth.
Rinse with clean water, wipe dry with a clean microfiber towel. Do not allow product to dry on wheel’s surface.

[Alpine_F82]

Originally Posted by SakhirM4

https://www.autogeek.net/jay-leno-wheel-cleaner.html

Directions for use: Make sure your wheels are cool to the touch. Rinse wheels with clean water, then spray Jay Leno’s Garage Wheel Cleaner onto the surface.
Allow 1-2 minutes for cleaner to penetrate. Note, any longer may cause damage to wheels.
Agitate dirt and brake dust with a wheel cleaning brush or cloth.
Rinse with clean water, wipe dry with a clean microfiber towel. Do not allow product to dry on wheel’s surface.

1-2 seconds is kinda ridiculous, they should definitely fix that. If you did follow the 1-2 seconds maybe your brakes were hot and they dried on there fast and did that to your rims, but that’ll be a hard one to get covered since it actually says there will be harm after 1-2 seconds and all that.

[SakhirM4]

Originally Posted by M4BimmerChris

1-2 seconds is kinda ridiculous, they should definitely fix that. I’m so sorry for your loss on them wheels man Good Luck

It says 1-2 minutes, not seconds

[Alpine_F82]

Originally Posted by SakhirM4

It says 1-2 minutes, not seconds

Haha overlooked that maybe that’s a little more normal I’m tired

[avex8]

Originally Posted by SakhirM4

https://www.autogeek.net/jay-leno-wheel-cleaner.html

Directions for use: Make sure your wheels are cool to the touch. Rinse wheels with clean water, then spray Jay Leno's Garage Wheel Cleaner onto the surface.
Allow 1-2 minutes for cleaner to penetrate. Note, any longer may cause damage to wheels.
Agitate dirt and brake dust with a wheel cleaning brush or cloth.
Rinse with clean water, wipe dry with a clean microfiber towel. Do not allow product to dry on wheel's surface.

I did allow 1-2 min to penetrate then used wheel brush after and use power washer to rinse it off. I used leaf blower and micro towel to dry the wheel. It wasn't like this after the wash... I used many wheel cleaner before but nothing like this...

[Alpine_F82]

Originally Posted by avex8

I did allow 1-2 min to penetrate then used wheel brush after and use power washer to rinse it off. I used leaf blower and micro towel to dry the wheel. It wasn't like this after the wash... I used many wheel cleaner before but nothing like this...

Was your brakes hot or even warm when you applied the solution? Not during the wash off but when you applied the solution. I’ve put on some solution before on rims and they dried instantly because it was after I just drove.

[avex8]

Originally Posted by M4BimmerChris

Was your brakes hot or even warm when you applied the solution? Not during the wash off but when you applied the solution. I've put on some solution before on rims and they dried instantly because it was after I just drove.

Car sits in the garage all day. I pull the car out the garage and everything is cool to the touch. The stain on the copper lip was easy to wipe off but the center is not going any where.

[domino_z]

looks like it's an acidic wheel cleaner

nothing to do here but have them refinished

[avex8]

Originally Posted by domino_z

looks like it's an acidic wheel cleaner

nothing to do here but have them refinished

On the bottle it says safe for all wheel : false advertisement and shit product. I'll have to call them tomorrow and see what happens

[Wmf80]

Originally Posted by avex8

On the bottle it says safe for all wheel : false advertisement and shit product. I'll have to call them tomorrow and see what happens

Very curious what they will say. Probably will deny helping you.

[sdshah]

Originally Posted by avex8

I decided to try the JLG wheel cleaner last night. I followed the instruction on the bottle: rinse the wheel, apply the cleaner, wait 1-2 min and clean with brush, rinse again and dry the wheel. This morning when I pull my car out the garage, I saw those stains on all 4 wheels. I couldn't remove the stains so I took my car to local chemical guy shop, they couldn't remove it either...... my wheel is satin black and now it look grey... wtf they put in their product.... any advice?

Edit: Car was parked in the garage all day. I tried many cleaning products before and never seen any chemical that eats away paint and leave stains like this.

Use soap and water next time. Shit works just fine homie.

[Eric S]

sonax works better in 99% of cases

[aBMWfan]

I don’t trust Jay Leno products. Clearly ppl buy it for the name. Go with Sonax

Is it just 1 wheel ruined? HRE should be able to refinish these easily

[allinon72]

Was the cleaner applied in direct sunlight?

[avex8]

Originally Posted by allinon72

Was the cleaner applied in direct sunlight?

Nope, it's all in the shade. It's not my first time washing a car lol. When the wheel is wet it looks normal but when I start drying the wheel those stain appeared and wheel color got faded

[avex8]

Originally Posted by aBMWfan

I don’t trust Jay Leno products. Clearly ppl buy it for the name. Go with Sonax

Is it just 1 wheel ruined? HRE should be able to refinish these easily

It's all 4 the wheel was looking normal when it was still wet, when I start drying the wheel that's when those stain and wheel color got faded.

HRE charge 300 per wheel to refinish

[aBMWfan]

Originally Posted by avex8

It's all 4 the wheel was looking normal when it was still wet, when I start drying the wheel that's when those stain and wheel color got faded.

HRE charge 300 per wheel to refinish

[gabriel.psd]

Dude nooooooooo. Just heard you called the shop. Sorry bud.

[GOLFFRR]

no way!! what did they look like before you used the stuff? how old are the wheels? the satin will fade over time. The cleaner however looks like ti def did some damage, yikes