Mod Friendly SA in SoCal now that Charlie is gone

[jmg]

Originally Posted by x.shell

I heard Charlie is training to be an MMA fighter. Or he's working for Porsche now. Forgot which one.

Well can he get me some tickets or get a decent lease on a Cayman S?

[x.shell]

Originally Posted by jmg

Well can he get me some tickets or get a decent lease on a Cayman S?

For about 5 seconds, I did seriously think about getting a GT3 just so I could keep Charlie as an SA.

[Arcades]

Originally Posted by x.shell

I heard Charlie is training to be an MMA fighter. Or he's working for Porsche now. Forgot which one.

Charlie is with Porsche Newport Beach.

It's a bit far for me lol.

[AWE46M3]

Originally Posted by x.shell

For about 5 seconds, I did seriously think about getting a GT3 just so I could keep Charlie as an SA.

I’m actually working on this...

[Charlie@McKennaBMWService]

Let's revive this thread... The King of BMW service is likely to return to dust off his throne.

[kim@supremepower]

Originally Posted by Charlie@McKennaBMWService

Let's revive this thread... The King of BMW service is likely to return to dust off his throne.

Heck yes!!!

[Charlie@McKennaBMWService]

Originally Posted by kim@supremepower

Heck yes!!!

I said likely Kim...

[jpy1980]

I just went to McKenna and was helped by Israel and Claudia. Although my car came back in great condition, THEY ARE SUPER BUSY AND WILL NOT CALL/ANSWER PHONES for status updates. They may be short staffed at the moment, but it was frustrating. Just know that if you leave your car there, trust they will do a good job and probably call when it’s done.

[kim@supremepower]

Originally Posted by Charlie@McKennaBMWService

I said likely Kim...

I'll take it and think positive!

[Charlie@McKennaBMWService]

Originally Posted by jpy1980

I just went to McKenna and was helped by Israel and Claudia. Although my car came back in great condition, THEY ARE SUPER BUSY AND WILL NOT CALL/ANSWER PHONES for status updates. They may be short staffed at the moment, but it was frustrating. Just know that if you leave your car there, trust they will do a good job and probably call when it’s done.

That'll all change I can assure you... Israel is more busy filming on his snapchat than he is answering phones(*shots fired*).

[CigarPundit]

Originally Posted by Charlie@McKennaBMWService

That'll all change I can assure you... Israel is more busy filming on his snapchat than he is answering phones(*shots fired*).

Claudia took care of me on my last appointment. Her communication from the point that the appointment was made and forward was Great. But it did take a week or so to get a call back to make the appointment. Fortunately, it was just a scheduled maintenance so no biggie. Claudia did a great job and the car came back perfect.

[UJELLYM3]

[QUOTE=Charlie@McKennaBMWService;24610576]That'll all change I can assure you... Israel is more busy filming on his snapchat than he is answering phones(*shots fired*). [/QUO

hmm I wonder who this guest was, I may be on my phone when I film things on snap or Instagram, but I'm not on my phone all the time. this week we have been down two advisors. Also whoever has dealt with me has my cell phone not my work phone.

[UJELLYM3]

Originally Posted by Charlie@McKennaBMWService

That'll all change I can assure you... Israel is more busy filming on his snapchat than he is answering phones(*shots fired*).

Also that was not my customer I just assisted with the visit.

[White340]

I wonder if BMW NA is reading this thread and if it will get the service advisors in trouble.

[Charlie@McKennaBMWService]

Originally Posted by White340

I wonder if BMW NA is reading this thread and if it will get the service advisors in trouble.

You are absolutely correct, even big companies like BMW partake in a little online dabbling here and there, BMW forums are no strangers to them. This web base platform being designed as an online community, it's fair to say that even service advisors or client advisors are just as much involved as anyone else. To project and say that "service advisors" can get in trouble based on speculation is odd to me, because there is nothing offsetting in this thread to warrant such an accusation.

[BzsBimmer]

Are you back Charlie?

[jpy1980]

Originally Posted by Charlie@McKennaBMWService

That'll all change I can assure you... Israel is more busy filming on his snapchat than he is answering phones(*shots fired*).

Ha. I’m not mad. Israel and Claudia were really cool! Israel was actually very knowledgeable and also had an f80 so he knew what was up. It was just hard to get someone on the phone for the two weeks that my car was there. I spoke with Mike, who I found out was my old friend I haven’t seen in 16 years, and he said they were severely short staffed. No worries. I’ll still go there.

[AWE46M3]

Worked with Claudia and was nothing but frustrations for me. Glad to see Charlie back on board.

[maizer89]

Originally Posted by Charlie@McKennaBMWService

I said likely Kim...

please let this be true! Charlie def made my e92 m3 ownership, hoping to do the same for my f80, gotta do my 1200 mile service soon

[Charlie@McKennaBMWService]

Originally Posted by BzsBimmer

Are you back Charlie?

Officially back or been back should I say?

[ocN55]

Bumping this thread so the good news is further spread.

[Charlie@McKennaBMWService]

Originally Posted by ocN55

Bumping this thread so the good news is further spread.

So I've gotten many DM's, PM's, emails, voicemails.

Yes I've returned to McKenna but to the South Bay(Torrance) location.