Loading aid not working/convertible top stuck in trunk

[CeeHen]

Hello everyone! I am trying to see if anyone has experienced this problem and can provide some suggestions on fixing it. Today I lowered my convertible top and raised the loading aid to place an item in the trunk. I then started lowering the roof back into the trunk area using the loading aid, and it stopped before completely closing, and the switch used to operate it started flashing. Now my trunk won't close, and I can't move the convertible top to close it either. Please can someone help with this problem!!!