Cracked knuckle?

1bmwaddict · 02-06-2019, 03:36 PM

Quote:

Originally Posted by BarryB

It certainly could be used as a reason if this was a one off but it isn't and shouldn't be......

It will be used! Done properly or not.

BarryB · 02-06-2019, 03:43 PM

I'll keep you all posted.

BarryB · 02-06-2019, 04:12 PM

Quote:

Originally Posted by VCP

I believe you should remove this picture you posted.

Quote:

Originally Posted by BarryB

I'll keep you all posted.

Trying to pm you but won't go through

VCP · 02-06-2019, 04:22 PM

PM coming your way shortly

Quote:

Originally Posted by BarryB

Trying to pm you but won't go through

Day Laborer · 02-06-2019, 11:37 PM

Quote:

Originally Posted by BarryB

I don't recall build month but before Nov I'm guessing from yours.
K578885 if this helps

Yours was built on 2016-09-05 Friday

delfunk · 02-09-2019, 07:11 PM

National Highway Traffic Safety Administration

1200 New Jersey Avenue, SE
Washington, DC 20590

1-888-327-4236

BarryB · 02-28-2019, 04:36 PM

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

delfunk · 02-28-2019, 04:52 PM

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

Bmw knows about the problem 200 percent sure! They don't look under your car for no reason.

Report this to the Nhtsa immediately. Bmw is a bunch of crooks the way they treat us like dogs.

1bmwaddict · 02-28-2019, 04:55 PM

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

I heard some are coming this week to next month. It's crazy... I think those parts are taking so long because they're being reinforced or reengineer. I don't see no reason as to why they'd take so long. Next month (March 2019), is going to be six months wait for me. Smh.

VCP · 02-28-2019, 05:44 PM

With that many on order are they honoring your warranty? Really crazy.

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

Studntloan · 02-28-2019, 06:52 PM

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

Bmw knows its an issue, the keep pushing and pushing the date back, I wouldn't be surprised if they had new part numbers, Lets see if they actually start shipping them soon.

BarryB · 02-28-2019, 10:26 PM

Quote:

Originally Posted by VCP

With that many on order are they honoring your warranty? Really crazy.

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

Haven't gotten there yet, but you know what their knee jerk answer was.....

VCP · 02-28-2019, 10:32 PM

Quote:

Originally Posted by BarryB

Quote:

Originally Posted by VCP

With that many on order are they honoring your warranty? Really crazy.

Quote:

Originally Posted by BarryB

Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions).
Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11.
So why so many broken knuckles , can't be 130 + ppl with camber-plates.......?
One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too.....
So "possibly" end of March early April for getting our cars fixed........

Haven't gotten there yet, but you know what their knee jerk answer was.....

😞

Studntloan · 03-19-2019, 07:03 AM

Was told the parts have been superseded with a new part number, still not Eta though

VCP · 03-20-2019, 03:04 PM

I wonder if it is a changed part or perhaps they are being made by different supplier to try to get these in a more timely manner. This would also explain a superseded #. The OG's were essentially a one off type part. We were told that.

Quote:

Originally Posted by Studntloan

Was told the parts have been superseded with a new part number, still not Eta though

BarryB · 03-20-2019, 04:05 PM

I've been told the parts have arrived in Germany and should be here "soon".
And better news is the BMW IS covering the repair

1bmwaddict · 03-20-2019, 06:11 PM

crazy! hopefully bmw give us an incentives.

Quote:

Originally Posted by BarryB

I've been told the parts have arrived in Germany and should be here "soon".
And better news is the BMW IS covering the repair

delfunk · 03-21-2019, 12:42 PM

Quote:

Originally Posted by 1bmwaddict

crazy! hopefully bmw give us an incentives.

Quote:

Originally Posted by BarryB

I've been told the parts have arrived in Germany and should be here "soon".
And better news is the BMW IS covering the repair

They better!!!!!!

1bmwaddict · 03-29-2019, 08:18 AM

Yesterday my SA called me about the same INFO. Parts arrived in Germany last week and they are getting ready to ship.

Quote:

Originally Posted by BarryB

I've been told the parts have arrived in Germany and should be here "soon".
And better news is the BMW IS covering the repair

delfunk · 04-01-2019, 05:32 PM

I was at the dealer today and the parts department said 3 more weeks the parts will ship from Germany and they changed the part number! I feel bad for the people with cracked ones that can't enjoy their car for safety reasons.

SHAME on BMW for this. I have never heard of a company taking this long for replacement parts.

RichBunch2 · 04-02-2019, 06:21 AM

Quote:

Originally Posted by BarryB

I've been told the parts have arrived in Germany and should be here "soon".
And better news is the BMW IS covering the repair

I'm glad to hear BMW is covering the repair as I have camber plates as well.

As a side note, when I installed my Ground Control plates you don't even have to loosen that pinch bolt. There is enough travel in the suspension to lower and R&R the camber plate. But, I'm guessing BMW was trying to say that even the increased camber was contributing to the failure.

Thankfully BMW stepped up to the plate and is remedying the situation. Thanks for the update

Studntloan · 04-05-2019, 08:25 AM

Disregard this,

02-06-2019, 03:43 PM	#68
BarryB Lieutenant Colonel 867 Rep 1,758 Posts Drives: 30Jahre M5 plus a few more M's Join Date: May 2012 Location: Palo Alto CA iTrader: (0) Garage List 2022 BMW M5 CS [0.00] 2020 BMW M340i Xdrive [0.00] 2019 BMW M2 Competi ... [0.00] 2003 BMW DINAN S3 M5 [0.00] 2017 BMW 30 Jahre M3 [0.00] 2016 BMW M4 GTS [0.00] 2015 BMW 30 Jahre M5 [0.00] 1995 BMW M3 [0.00]	I'll keep you all posted. __________________ Current non-BMW's 20 Jeep Grand Cherokee 03 Cooper S (Maxi Tuned 50bhp) 60 Impala (43k orig mi) 15 Turbo S (Kobb tune and Kline exhaust)
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02-09-2019, 07:11 PM	#72
delfunk Private First Class 32 Rep 110 Posts Drives: 2016 M4 GTS Join Date: Apr 2018 Location: Sacramento, CA iTrader: (0)	National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 1-888-327-4236
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02-28-2019, 04:36 PM	#73
BarryB Lieutenant Colonel 867 Rep 1,758 Posts Drives: 30Jahre M5 plus a few more M's Join Date: May 2012 Location: Palo Alto CA iTrader: (0) Garage List 2022 BMW M5 CS [0.00] 2020 BMW M340i Xdrive [0.00] 2019 BMW M2 Competi ... [0.00] 2003 BMW DINAN S3 M5 [0.00] 2017 BMW 30 Jahre M3 [0.00] 2016 BMW M4 GTS [0.00] 2015 BMW 30 Jahre M5 [0.00] 1995 BMW M3 [0.00]	Spoke to BMW NA today. This was the least helpful they've been in the many yrs I've been dealing with them. I was basically told to call my parts mgr as they don't deal with kind of stuff....wtf. When I asked for her extension so I could follow up she said we don't have extensions (I had for previous interactions). Anyway I followed the directions and called my parts mgr. Apparently there are over 130 back ordered to be shipped to US on March 11. So why so many broken knuckles , can't be 130 + ppl with camber-plates.......? One other interesting piece is my car was in for a navigation issue when this was diagnosed. How/why would they be looking in my wheel well for that when the car was just serviced there the month before, if they were not directed to ? I asked them to look into that too..... So "possibly" end of March early April for getting our cars fixed........ __________________ Current non-BMW's 20 Jeep Grand Cherokee 03 Cooper S (Maxi Tuned 50bhp) 60 Impala (43k orig mi) 15 Turbo S (Kobb tune and Kline exhaust)
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03-19-2019, 07:03 AM	#80
Studntloan Studntloan 581 Rep 620 Posts Drives: M4 GTS / E30 M3 Join Date: Nov 2009 Location: NY iTrader: (4)	Was told the parts have been superseded with a new part number, still not Eta though
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03-20-2019, 04:05 PM	#82
BarryB Lieutenant Colonel 867 Rep 1,758 Posts Drives: 30Jahre M5 plus a few more M's Join Date: May 2012 Location: Palo Alto CA iTrader: (0) Garage List 2022 BMW M5 CS [0.00] 2020 BMW M340i Xdrive [0.00] 2019 BMW M2 Competi ... [0.00] 2003 BMW DINAN S3 M5 [0.00] 2017 BMW 30 Jahre M3 [0.00] 2016 BMW M4 GTS [0.00] 2015 BMW 30 Jahre M5 [0.00] 1995 BMW M3 [0.00]	I've been told the parts have arrived in Germany and should be here "soon". And better news is the BMW IS covering the repair __________________ Current non-BMW's 20 Jeep Grand Cherokee 03 Cooper S (Maxi Tuned 50bhp) 60 Impala (43k orig mi) 15 Turbo S (Kobb tune and Kline exhaust)
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04-01-2019, 05:32 PM	#86
delfunk Private First Class 32 Rep 110 Posts Drives: 2016 M4 GTS Join Date: Apr 2018 Location: Sacramento, CA iTrader: (0)	I was at the dealer today and the parts department said 3 more weeks the parts will ship from Germany and they changed the part number! I feel bad for the people with cracked ones that can't enjoy their car for safety reasons. SHAME on BMW for this. I have never heard of a company taking this long for replacement parts.
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04-05-2019, 08:25 AM	#88
Studntloan Studntloan 581 Rep 620 Posts Drives: M4 GTS / E30 M3 Join Date: Nov 2009 Location: NY iTrader: (4)	Disregard this, Last edited by Studntloan; 04-13-2019 at 07:25 AM..
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