10-22-2018, 10:10 PM | #23 |
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Before I bought my '16 M3, I wanted to test drive one. I was already 99% sure I'd buy one. I went to Leith in Raleigh, told the CA that I intended to buy an M3 with ED & would like to have a short test drive. Also told the CA that I might or might not buy from Leith but since they were the closest dealer that would be consideration. No problem, I had a test drive with a Genius. For what it's worth, I'm not young & arrived in my e36 M3.
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10-22-2018, 10:26 PM | #24 |
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Add me to the list of stealership haters. BMW in south Austin tried to bull shit the paperwork and misled me until I caught it last minute. Spoke with GM there and he was the most arrogant fuck I've ever met. Bought 6 new M cars over the past 3 years and they didn't give a shit. Which is fine, but didn't expect the deceptive practices and the smug and arrogant condescending GM. Walked out and told them to go fuck themselves. Ended up buying from BMW in grapevine Texas where they were very humble and pleasant to deal with.
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10-25-2018, 03:00 PM | #25 |
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10-25-2018, 04:26 PM | #26 |
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I’ve only ever had a good experience with either car enthusiast or brand new on the job sales people. It doesn’t help that I look young and dress like a scrub when I go into dealerships.
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11-01-2018, 09:23 PM | #27 | |
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I'm glad you had a good experience there - I really liked the person I was working with before I left so I feel bad about that. |
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11-02-2018, 12:24 PM | #28 | |
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11-02-2018, 02:44 PM | #29 | |
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11-02-2018, 10:19 PM | #30 | ||
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Which one do you recommend?
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11-03-2018, 12:04 AM | #31 |
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I have a really good person at BMW of San Antonio that I would highly recommend. -Josh Barazza. He is manager now. Good CA and Sales Manager make all the difference.
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11-03-2018, 10:22 AM | #32 |
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I absolutely hate dealing with salesmen All those stupid games of going van and forth with their manager, bs fees, blah, blah. Bought my last 2 cars using only email and it was by far the easiest transaction I've had. That said, I wish all manufacturers were like Tesla and Apple. Yes, Apple because you know the price is fixed no matter where you go. No haggling and all that bs waste of a day and ruining your weekend. Tesla allows you whatever test drive you want and then you just build and pay for the car. End of story.
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11-04-2018, 12:08 PM | #33 |
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OP, it could be the area?
We picked up my wife's Mini out there in the Detroit area - negotiated all with email and phone call and drove out. Not only were they not prepared, but they didn't cover one thing on the car with us - basically said "we pulled it up over there, sorry, we have a golf outing to get to and have to leave - call us if you have questions." Never quite had an experience like that. Wait, local BMW dealer would not return my texts or calls last December as I tried to buy one of their M3s. I ended up purchasing it from St. Louis - yes, they dealer traded, trucked the car 5 hours from my house, and I then went and bought it there. Same damn car I had test driven down the street. Maybe its me
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11-05-2018, 12:09 PM | #34 | |
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Bottom line they are a business like any other. They are there to make $$ and a profit. No different than any other business. The difference in the car industry is that it is one of the last industries where customers feel they can negotiate a deal. The negotiating and haggling dynamic comes from both sides. You want the best deal, and they want to sell for profit. A lot of CA's are also on straight commission, so got to give it to them for at least trying to make money in a competitive market, but of course you know the odds are always in the buyers favor. Yes, if every car manufacturer was like Apple where the price is the price, it would save the haggling back and forth. Then again it would also mean that you could have a lesser experience. If they are getting paid the same regardless to what they sell and how they treat you, why would they care to make it more premium. Then there's some people that actually like the sport of it. They want to feel like they've won something and car sales is one of few remaining industries you can still negotiate on price. |
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11-05-2018, 01:41 PM | #36 |
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Counterpoint: An M car is the most special vehicle your dealer has to offer.
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11-05-2018, 01:42 PM | #37 | |
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11-05-2018, 04:35 PM | #38 | |
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Doing everything over email clearly worked for you and you were happy. On the contrary, I have had fantastic experiences at various BMW dealerships that I have dealt with buying cars in person. Again...it just comes down to who you are dealing with and what kind of experience they give. If you don't like the haggling you did it right going through email. Just come right out of the gate to the sales manager and say you are shopping and what is their price. You either take that deal or you take it and buy somewhere else. Makes it pretty easy and stress free if you fear the personal experience of buying in person prior to any agreement. |
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11-05-2018, 08:49 PM | #39 | |
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And talking of Sales Managers I have often found them to be the bigger arrogant asshole. Even when you want to pay asking price, the slime balls try to rip you off in the misc fees and paperwork. Their reputation is well deserved. Cheers.
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11-06-2018, 09:48 AM | #41 |
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Repeat...An M car is the most special vehicle your dealer has to offer.
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11-07-2018, 03:12 PM | #42 | |
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You always read about dealer horror stories online, and you say that a good experience is more than an exception than the norm. I personally disagree with your statement but if that is what your life experiences have taught you and that is your opinion then I respect that. Sales managers, again all comes down to the person you are dealing with once again. People are people. The misc fees are basically dealer fee, state taxes, and new tag/transfer. Pretty standard really at any dealership. Those are all things you can find out up front as well before you even step foot into a dealership if you so choose. |
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11-07-2018, 05:03 PM | #43 | |
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11-09-2018, 03:58 PM | #44 | |
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My dealership for instance charges a $797 dealer fee. They are neither the lowest nor highest out of the other BMW dealerships in my area. The dealer fee is also something the salesperson typically doesn't see a dime of so negotiating and haggling over that is just coming directly out of your CA's commission if he has to adjust the price to compensate. I also know for a fact that even dealership employees in some cases also have to pay the dealer fee so it's not just the customer. We can disagree with it and the practice all we want (I also agree it's bs) but the bottom line is if you own the dealership you can charge whatever dealer fee/misc. fees you want. You don't have to buy there or they can choose to move $$ around to make you happy and keep the deal. Again, all of these fees can be accounted for up front also before you even step in or waste your time going into a dealership. |
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