Am I being Scammed by BMW?

Nidsatsu · 01-30-2023, 01:02 PM

Not too satisfied with the leather repair.

White340 · 01-30-2023, 01:27 PM

Quote:

Originally Posted by kcha

Which dealership did you go to?

I checked mygarage.bmwusa.com and saw very similar offer from the dealership where I purchased my 18 m3 in TX

How do you see prices on the app?

OnlyGerman · 01-30-2023, 06:28 PM

Avoid the dealer for services. Problem solved.

kcha · 01-30-2023, 07:33 PM

Quote:

Originally Posted by White340

How do you see prices on the app?

If you have mybmw app and put your car info there, you can probably see service offers from vehicle profile

White340 · 01-30-2023, 07:43 PM

Quote:

Originally Posted by kcha

If you have mybmw app and put your car info there, you can probably see service offers from vehicle profile

Ok mine takes me to the dealers website.

kcha · 01-30-2023, 09:17 PM

Quote:

Originally Posted by White340

Ok mine takes me to the dealers website.

Click "View Vehicle Profile" in https://mygarage.bmwusa.com/ and you can probably see the price under "Service Information"

I believe the dealer you choose also need to list the prices

White340 · 01-31-2023, 06:37 AM

Quote:

Originally Posted by kcha

Click "View Vehicle Profile" in https://mygarage.bmwusa.com/ and you can probably see the price under "Service Information"

I believe the dealer you choose also need to list the prices

Indeed. I picked another dealer to check and it doesn’t take me to their website. However, all it allows me to do is pick the services that I want. I like your dealers setup where you can up front know their pricing. It’s fairly reasonable too (obviously independent/diy cheaper but here you just drop it off, get a loaner and pick it up).

bmwbrad22 · 02-04-2023, 09:37 PM

Run…. Run far away

Reddevils7 · 02-13-2023, 11:23 AM

Wtf kind of prices are these? Yes, you're being scammed. OP my 2 cents are to never go back to this dealership. Engine air filters is 30 minutes at most. You remove the cf strut that takes 15 mins if you're real careful, then unscrew the lids for the air box and swap the filters which at most is another 10 mins. The cabin filter is 2 bolts and you pull the trim down and then unscrew the plastic cover holding the filter in place. Spark plugs I was quoted about $600 out the door. Did it myself the very first time and it took me about 3-4 hours being real careful. If I had to do it a second time it would be close to half that. The aluminum brace and charge pipes both need to be removed to do the plugs. If you're not mechanically inclined then the plugs is the only thing you should pay to have done. No offense to anyone but if you're driving these types of cars you should have enough knowledge and skill to replace the filters imo

What also annoys me is that the dealers are charging such outrageous prices and they won't even replace any of your aluminum bolts under the hood with fresh ones. If you look in ISTA, or hell even look under your hood, you'll see a sticker that tells you they need to be replaced.

Roch M4 · 03-25-2024, 10:22 AM

Quote:

Originally Posted by Nidsatsu

Whats up with these prices. I Thought spark plugs was like $600, this service advisor quoted me for $1,200 wtf? And how in the world is air filters a almost $500 job? This person has to be playing me. Or are these normal pricing? Last time these things were changed the car was under warranty, and I left my service paperwork inside my cars trunk so I can’t take a look and compare. I’m about to just take the car back and do filters and oil myself and find someone esle for spark plugs. If anyone know a spot in NY or around NY area.

This is clearly a scam! Spark plugs are 35 $ at the dealer and it takes roughly max 1 hour to replace them...Air Filter is 40$, 15 min to replace it...

I did install an K&N air filter, it's 80$ but it's lifetime, you need to clean it and oil it every 50 000 KM....Oil change takes 20 mn, I do it at home, oil filter is 20$ and oil 6 liters is 50$...

knightarmor · 03-25-2024, 10:22 PM

Was also quoted 1200$ for spark plugs. Labor rate at the dealer here in Seattle area is 200$ an hour. Most dealers too, not just BMW.

I was quoted 450$ for spark plugs for our four cylinder X1.

Yes I did and have done all the work myself. Keep in mind (sadly) this type of work is becoming "skilled" labor. Some people can't even hang a picture frame around here. (No joke).
These new cars (EVs and ICE) aren't making anything better at teaching people how to do things on their own either... the future is truly scary.

01-30-2023, 01:02 PM	#23
Nidsatsu New Member 2 Rep 9 Posts Drives: BMW M4 Join Date: Feb 2020 Location: New York iTrader: (0)	Not too satisfied with the leather repair. Attached Images
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01-30-2023, 06:28 PM	#25
OnlyGerman Major 364 Rep 1,261 Posts Drives: F15, F13, F10, E60 Join Date: Jul 2019 Location: Sunshine State iTrader: (0)	Avoid the dealer for services. Problem solved.
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02-04-2023, 09:37 PM	#30
bmwbrad22 Lieutenant 249 Rep 535 Posts Drives: 18%E2%80%99 M3 Comp Pkg Join Date: Apr 2011 Location: NJ iTrader: (0) Garage List 2018 BMW F80 M3 [10.00]	Run…. Run far away __________________ 2010 Apline White 135i - Sold 2018 Mineral White M3 /// Comp Package
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02-13-2023, 11:23 AM	#31
Reddevils7 Captain 981 Rep 858 Posts Drives: F87 M2CS Join Date: May 2018 Location: USA iTrader: (0) Garage List 2010 E92 M3 [7.83] 2020 F87 M2CS [7.13]	Wtf kind of prices are these? Yes, you're being scammed. OP my 2 cents are to never go back to this dealership. Engine air filters is 30 minutes at most. You remove the cf strut that takes 15 mins if you're real careful, then unscrew the lids for the air box and swap the filters which at most is another 10 mins. The cabin filter is 2 bolts and you pull the trim down and then unscrew the plastic cover holding the filter in place. Spark plugs I was quoted about $600 out the door. Did it myself the very first time and it took me about 3-4 hours being real careful. If I had to do it a second time it would be close to half that. The aluminum brace and charge pipes both need to be removed to do the plugs. If you're not mechanically inclined then the plugs is the only thing you should pay to have done. No offense to anyone but if you're driving these types of cars you should have enough knowledge and skill to replace the filters imo What also annoys me is that the dealers are charging such outrageous prices and they won't even replace any of your aluminum bolts under the hood with fresh ones. If you look in ISTA, or hell even look under your hood, you'll see a sticker that tells you they need to be replaced. __________________ MY18 F82 M4 Austin Yellow / Black / DCT / MPE
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03-25-2024, 10:22 PM	#33
knightarmor Lieutenant Colonel 855 Rep 1,555 Posts Drives: 2017 M3 Join Date: Jan 2015 Location: Washington iTrader: (2)	Was also quoted 1200$ for spark plugs. Labor rate at the dealer here in Seattle area is 200$ an hour. Most dealers too, not just BMW. I was quoted 450$ for spark plugs for our four cylinder X1. Yes I did and have done all the work myself. Keep in mind (sadly) this type of work is becoming "skilled" labor. Some people can't even hang a picture frame around here. (No joke). These new cars (EVs and ICE) aren't making anything better at teaching people how to do things on their own either... the future is truly scary.
	Appreciate 0 Quote