Mod Friendly SA in SoCal now that Charlie is gone

CigarPundit · 08-10-2018, 04:05 PM

Charlie at McKenna is moving on to greener pastures. Any other recommendations for good SoCal SAs? I’m in LA. Thanks.

revenlymokalu · 08-11-2018, 02:56 PM

Following.

BzsBimmer · 08-11-2018, 03:44 PM

Interesting.

DWEI · 08-11-2018, 06:09 PM

Subscribed

tpark · 08-11-2018, 06:52 PM

Following

5thgear · 08-11-2018, 07:01 PM

Powertrain Mods are always a gamable. There is no such a thing as mod friendly SA. When you have a problem then you will realize that you are on your own.
To be honest it’s hard to even find a dealer that would do their job right to begin with. They are nice when you make an appointment but no one cares based on my experience. I have friends that tried different dealers in OC and it’s all the same.
Best of luck for Charlie and his new adventure

818M3 · 08-11-2018, 08:23 PM

Sub'd.

Justin.AutoTalent · 08-12-2018, 02:22 AM

McKenna will still be the go-to place. Charlie's team of technicians are still there, it's just a matter of who you want to deal with on the service advisor side

CigarPundit · 08-13-2018, 12:50 PM

I see from the “random pics” thread that Charlie refers us to Claudia & Israel as the new contact points at McKenna. FYI.

De1337eD · 08-13-2018, 05:38 PM

Subscribed

YangEnterprise · 08-13-2018, 08:20 PM

I recommend going to Richard Kim at Crevier bmw. He personally drives an M3 and he's mod friendly. I take my M4 to him for service.

Justin.AutoTalent · 08-14-2018, 02:03 AM

Quote:

Originally Posted by YangEnterprise

I recommend going to Richard Kim at Crevier bmw. He personally drives an M3 and he's mod friendly. I take my M4 to him for service.

But is he actually mod friendly? I've seen other guys on here go to x dealership. Leave happy, just to find out they've been flagged.

If you're tuned or have visible mods I would get your VIN checked, not only do you need a mod friendly service advisor but also a mod friendly technician (or team of techs) who can spot mods but also take the proactive measure to not report or note the modification to your record.

Some techs will see different springs different intake and boom, you're done. Your service advisor would never know if he isn't on the same page as the tech

YangEnterprise · 08-14-2018, 02:21 AM

He does know my car has been modified so he informs the techs that my car has "x" and "x" etc. Never had an issue

. Been 3 years and warranty is still active. As long as you inform him that you have "x" done to your vehicle, you will be fine.

Quote:

Originally Posted by Justin.AutoTalent

But is he actually mod friendly? I've seen other guys on here go to x dealership. Leave happy, just to find out they've been flagged.

If you're tuned or have visible mods I would get your VIN checked, not only do you need a mod friendly service advisor but also a mod friendly technician (or team of techs) who can spot mods but also take the proactive measure to not report or note the modification to your record.

Some techs will see different springs different intake and boom, you're done. Your service advisor would never know if he isn't on the same page as the tech

THEROK · 08-14-2018, 09:39 AM

Unless it’s your daddy that owns the dealership, it’s all business. Mod understanding you’re giving up your factory warranty in part or in whole. When money is on the line, people suddenly show a diff face more often than not.

Charlie@McKennaBMWService · 08-14-2018, 10:57 AM

Quote:

Originally Posted by Justin.AutoTalent

McKenna will still be the go-to place. Charlie's team of technicians are still there, it's just a matter of who you want to deal with on the service advisor side

Like the OP stated... I am moving onto to a newer adventure, however my team is still here. Like Justin said, my go-to's will now be Claudia or Israel, Israel is actually close friends with one of my techs on the team and he knows the game plan already. Everyone is still welcomed here, the processes in place are still the same.

jtecnik · 08-14-2018, 12:13 PM

Quote:

Originally Posted by Charlie@McKennaBMWService

Like the OP stated... I am moving onto to a newer adventure, however my team is still here. Like Justin said, my go-to's will now be Claudia or Israel, Israel is actually close friends with one of my techs on the team and he knows the game plan already. Everyone is still welcomed here, the processes in place are still the same.

Good looking out Charlie, best of luck on your venture.

IraHayes · 08-16-2018, 11:46 PM

Quote:

Originally Posted by Charlie@McKennaBMWService

Like the OP stated... I am moving onto to a newer adventure, however my team is still here. Like Justin said, my go-to's will now be Claudia or Israel, Israel is actually close friends with one of my techs on the team and he knows the game plan already. Everyone is still welcomed here, the processes in place are still the same.

Are either of them members here by any chance?

Charlie@McKennaBMWService · 08-18-2018, 06:47 PM

Quote:

Originally Posted by IraHayes

Are either of them members here by any chance?

Claudia is definitely not, lol... However her email is "cramirez@mckennacars.com" and Israel is not either, he's probably on all the local Evo forums though.

JN1 · 09-04-2018, 12:18 PM

I figured with Charlie leaving now might be the time for me to find a dealer closer to work/home.

Does anyone have a SA/tech team at South Bay BMW, Santa Monica or Beverly Hills they might recommend?

NoMoreAudi · 09-04-2018, 12:44 PM

Quote:

Originally Posted by YangEnterprise

I recommend going to Richard Kim at Crevier bmw. He personally drives an M3 and he's mod friendly. I take my M4 to him for service.

What is your mod list exactly? Because the only mods that matter are the ones that would prevent a warranty claim from being approved by BMW NA.

JN1 · 09-04-2018, 01:39 PM

Quote:

Originally Posted by NoMoreAudi

What is your mod list exactly? Because the only mods that matter are the ones that would prevent a warranty claim from being approved by BMW NA.

Mine are purely cosmetic, but its also that I want to get a recommendation for a good SA in general that others on here have had good experience with. McKenna has always been good about not removing coding, not running the car through a automatic car wash, etc.

THEROK · 09-04-2018, 03:29 PM

Quote:

Originally Posted by JNM3

I figured with Charlie leaving now might be the time for me to find a dealer closer to work/home.

Does anyone have a SA/tech team at South Bay BMW, Santa Monica or Beverly Hills they might recommend?

Interested in the same. Also want to avoid that gnarly drainage gutter thing at McKenna now that I have a few more clearance limiting cosmetic mods.

08-10-2018, 04:05 PM	#1
CigarPundit On the road to serfdom 1392 Rep 673 Posts Drives: 2018 F80 M3 DCT, 2019 Raptor Join Date: Jun 2018 Location: Los Angeles iTrader: (0) Garage List 2018 F80 M3 DCT [0.00]	Mod Friendly SA in SoCal now that Charlie is gone Charlie at McKenna is moving on to greener pastures. Any other recommendations for good SoCal SAs? I’m in LA. Thanks. __________________ "God bless our troops...Especially our snipers.”
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08-11-2018, 02:56 PM	#2
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08-11-2018, 03:44 PM	#3
BzsBimmer Major General 3273 Rep 6,723 Posts Drives: '23 G80 FO M3, M3 & MY Tezzy's Join Date: Mar 2006 Location: Nor. Cal iTrader: (32)	Interesting.
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08-11-2018, 06:09 PM	#4
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08-11-2018, 06:52 PM	#5
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08-11-2018, 07:01 PM	#6
5thgear Enlisted Member 18 Rep 33 Posts Drives: 2018 BMW M4 Join Date: Mar 2018 Location: CA iTrader: (0)	Powertrain Mods are always a gamable. There is no such a thing as mod friendly SA. When you have a problem then you will realize that you are on your own. To be honest it’s hard to even find a dealer that would do their job right to begin with. They are nice when you make an appointment but no one cares based on my experience. I have friends that tried different dealers in OC and it’s all the same. Best of luck for Charlie and his new adventure
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08-11-2018, 08:23 PM	#7
818M3 Captain 330 Rep 923 Posts Drives: Geo Metro Join Date: Feb 2009 Location: 626 iTrader: (4)	Sub'd.
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08-12-2018, 02:22 AM	#8
Justin.AutoTalent Banned 3137 Rep 2,953 Posts Drives: F80 M3 Join Date: Jul 2016 Location: LA iTrader: (1)	McKenna will still be the go-to place. Charlie's team of technicians are still there, it's just a matter of who you want to deal with on the service advisor side
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08-13-2018, 12:50 PM	#9
CigarPundit On the road to serfdom 1392 Rep 673 Posts Drives: 2018 F80 M3 DCT, 2019 Raptor Join Date: Jun 2018 Location: Los Angeles iTrader: (0) Garage List 2018 F80 M3 DCT [0.00]	I see from the “random pics” thread that Charlie refers us to Claudia & Israel as the new contact points at McKenna. FYI. __________________ "God bless our troops...Especially our snipers.”
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08-13-2018, 05:38 PM	#10
De1337eD Private 17 Rep 69 Posts Drives: 2015 M4 Join Date: Oct 2016 Location: Marina Del Rey, CA iTrader: (0)	Subscribed
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08-13-2018, 08:20 PM	#11
YangEnterprise Captain 216 Rep 664 Posts Drives: 16 BMW M4 - JAVA GREEN Join Date: Jun 2010 Location: Orange County, CA iTrader: (4)	I recommend going to Richard Kim at Crevier bmw. He personally drives an M3 and he's mod friendly. I take my M4 to him for service.
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08-14-2018, 09:39 AM	#14
THEROK Major 1268 Rep 1,287 Posts Drives: Genesis GV80 Join Date: Dec 2010 Location: Gangnam District iTrader: (0)	Unless it’s your daddy that owns the dealership, it’s all business. Mod understanding you’re giving up your factory warranty in part or in whole. When money is on the line, people suddenly show a diff face more often than not. __________________ Dry sump flat six
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09-04-2018, 12:18 PM	#19
JN1 Lieutenant Colonel 301 Rep 1,591 Posts Drives: S211 AMG E63 Join Date: May 2013 Location: Los Angeles CA iTrader: (2)	I figured with Charlie leaving now might be the time for me to find a dealer closer to work/home. Does anyone have a SA/tech team at South Bay BMW, Santa Monica or Beverly Hills they might recommend? __________________ *-JustinNApproved*
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