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      12-31-2022, 03:49 PM   #45
Bimmer.Plug
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Originally Posted by ValleyBall1 View Post
Hands down: absolutely the worst customer service there is!!
Hello Valley,

Can you please tell us the issue so that we can take care of that and help you out?
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      01-19-2023, 01:23 AM   #46
ucrhamann330ci
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I am dealing with them with some issues with my M Performance Stainless Steel Pedals that I purchased from them. They sent me a return label and will let you guys know how it goes. They offered me store credit so letís see how this goes.
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      01-19-2023, 02:25 AM   #47
Hxngs
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Quote:
Originally Posted by ucrhamann330ci View Post
I am dealing with them with some issues with my M Performance Stainless Steel Pedals that I purchased from them. They sent me a return label and will let you guys know how it goes. They offered me store credit so letís see how this goes.
The pedals fuckkng suck. My biggest regret of a purchase
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      01-20-2023, 02:20 PM   #48
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Hello Valley,

Sorry about your experience.

We would like to take care of the situation for you.

Can you please send us an email to our support email today so that we can handle it?

Please write the name ValleyBall1 in the email.

Anthony
Bimmer Plug Customer Experience Team
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      01-20-2023, 02:24 PM   #49
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Hello Ucrhamann,

We are really like to help you in your situation.

We will send you the store credit when we get the return and you can use that to purchase the new products from our website.

We are happy to deal with you and it would be smooth for you.

Anthony
Bimmer Plug Customer Experience Team
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      01-20-2023, 02:27 PM   #50
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Hello Hxngs,

We are really sorry about your experience.

We would love to help you out.

Can you please tell us about the issue?

Is it the fitment issue?

We note on our website about the Fitment: If you have an M car / DCT dual-clutch transmission, please select the Manual option for correct sizing!

So if the issue is with that we would love to make an exchange with it.

Can you please email to our customer support team?

Anthony
Bimmer Plug Customer Experience Team
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