1200 mile ED service not free anymore?

kinimod · 07-10-2014, 01:12 PM

Is it true that 1200 mile service in Europe will not be reimbursed anymore?

Probably not a big deal, but when did this come into effect?

kinimod · 07-10-2014, 01:59 PM

Correct, but then you can go to your local US dealership that organized the ED for you, show the receipt and ask for a reimbursement through BMW NA. Multiple folks on the forums confirmed this worked.

I'm wondering if this still applies or BMW NA has cancelled this program?

01ON19 · 07-10-2014, 02:11 PM

I believe the reimbursement process still applies.

michaelw9 · 07-10-2014, 02:21 PM

There was a letter in the ED pickup packet that they are not required to pay for the 1200 mile service, but will as a goodwill gesture. BMW NA will reimburse you for the service, provided the price is approximate to what they would pay for it in the US - something to that effect is written in the letter.

I tried to get it done, but the dealer didn't have the new diff oil in stock so they couldn't even do the service.

brianhn1 · 07-10-2014, 02:25 PM

Quote:

Originally Posted by michaelw9

There was a letter in the ED pickup packet that they are not required to pay for the 1200 mile service, but will as a goodwill gesture. BMW NA will reimburse you for the service, provided the price is approximate to what they would pay for it in the US - something to that effect is written in the letter.

I tried to get it done, but the dealer didn't have the new diff oil in stock so they couldn't even do the service.

+1 There was a letter in the ED pickup saying exactly that.

kinimod · 07-10-2014, 03:18 PM

Do all the service centers have the training/ability to do this M-car service around Europe or only selected or major BMW centers can perform this? Also, it looks like it needs to be scheduled a few days in advance so they can obtain the appropriate oil?

GBPackerfan1963 · 07-10-2014, 03:31 PM

Quote:

Originally Posted by kinimod

Do all the service centers have the training/ability to do this M-car service around Europe or only selected or major BMW centers can perform this? Also, it looks like it needs to be scheduled a few days in advance so they can obtain the appropriate oil?

We are getting ours done in Bonn. Our 1200 miles will be completed in the area of Nürburg (how convenient, i know). There is a dealer closer to Nürburg, but I don't think they have the capabilities.

CanAutM3 · 07-10-2014, 03:51 PM

Quote:

Originally Posted by kinimod

Correct, but then you can go to your local Canadian dealership that organized the ED for you, show the receipt and ask for a reimbursement through BMW Canada.

This is exactly what my dealer told me to do. It is also mentioned in the BMW Canada ED brochure.

07-10-2014, 01:12 PM	#1
kinimod Lieutenant 134 Rep 480 Posts Drives: 911 GT3 Join Date: Oct 2010 Location: Bay Area, CA iTrader: (0)	1200 mile ED service not free anymore? Is it true that 1200 mile service in Europe will not be reimbursed anymore? Probably not a big deal, but when did this come into effect?
	Appreciate 0 Tweet Quote

07-10-2014, 01:59 PM	#2
kinimod Lieutenant 134 Rep 480 Posts Drives: 911 GT3 Join Date: Oct 2010 Location: Bay Area, CA iTrader: (0)	Correct, but then you can go to your local US dealership that organized the ED for you, show the receipt and ask for a reimbursement through BMW NA. Multiple folks on the forums confirmed this worked. I'm wondering if this still applies or BMW NA has cancelled this program?
	Appreciate 0 Quote

07-10-2014, 02:11 PM	#3
01ON19 Lieutenant 168 Rep 507 Posts Drives: 2021 M2C Join Date: Mar 2006 Location: Toronto iTrader: (0)	I believe the reimbursement process still applies.
	Appreciate 0 Quote

07-10-2014, 02:21 PM	#4
michaelw9 First Lieutenant 26 Rep 333 Posts Drives: 2015 F82 Yas Marina Blue M4 Join Date: Aug 2010 Location: Oakland, CA iTrader: (0)	There was a letter in the ED pickup packet that they are not required to pay for the 1200 mile service, but will as a goodwill gesture. BMW NA will reimburse you for the service, provided the price is approximate to what they would pay for it in the US - something to that effect is written in the letter. I tried to get it done, but the dealer didn't have the new diff oil in stock so they couldn't even do the service.
	Appreciate 0 Quote

07-10-2014, 03:18 PM	#6
kinimod Lieutenant 134 Rep 480 Posts Drives: 911 GT3 Join Date: Oct 2010 Location: Bay Area, CA iTrader: (0)	Do all the service centers have the training/ability to do this M-car service around Europe or only selected or major BMW centers can perform this? Also, it looks like it needs to be scheduled a few days in advance so they can obtain the appropriate oil?
	Appreciate 0 Quote