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      03-13-2018, 12:13 AM   #1
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Exclamation BMW Software Update

I've done this last year on my 2017 M4 (BMW Software Update) but now when I enter my car's VIN, download the file, then place it in the root of my FAT32 formatted USB Drive and place it under the arm rest, when I go to iDrive > Software Update it says the software on this device is not compatible with this vehicle

Tried this twice with 2 diff. file downloads but no luck..... It's downloading a file named UPD09031.bin that is 90.3 MB in size. Same file gets downloaded whether I enter my 2018 M4's VIN or my wife's 2017 X5 VIN.

Could it be that BMW is erroneously not providing me with the correct file to update my car? or is it something else that I might be doing wrong?

The release notes for this update say that it has better support for iPhones and many bug fixes so I would really like to install it.

Last edited by Super Spartan; 03-14-2018 at 05:54 PM..
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      03-13-2018, 11:33 AM   #2
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which Version do you have installed?
I have: TB-005.012.001
try to update soond...

best wishes
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      03-13-2018, 01:07 PM   #3
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Quote:
Originally Posted by CH_M3f80 View Post
which Version do you have installed?
I have: TB-005.012.001
try to update soond...

best wishes
Currently I have TB-006.006.006

That's what came with the car from the factory
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      03-14-2018, 01:31 AM   #4
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Quote:
Originally Posted by Snappy Phoenix View Post
I've done this last year on my 2017 M4 (BMW Software Update) but now when I enter my car's VIN, download the file, then place it in the root of my FAT32 formatted USB Drive and place it under the arm rest, when I go to iDrive > Software Update it says the software on this device is not compatible with this vehicle

Tried this twice with 2 diff. file downloads but no luck.....

Could it be that BMW is erroneously not providing me with the correct file to update my car? or is it something else that I might be doing wrong?

The release notes for this update say that it has better support for iPhones and many bug fixes so I would really like to install it.
Same with my 2017. It gives me the update but doesn't allow install.
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      03-14-2018, 07:57 AM   #5
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Same here. I have 006.001.044 installed and the “update” is an older version. I called the BMW Genius line and they weren’t able to figure out why this is happening. Looks like BMW’s VIN-based database is out of sync.
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      03-14-2018, 12:56 PM   #6
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Quote:
Originally Posted by pmooiweer View Post
Same here. I have 006.001.044 installed and the “update” is an older version. I called the BMW Genius line and they weren’t able to figure out why this is happening. Looks like BMW’s VIN-based database is out of sync.
Did the BMW genius tell you he is gonna escalate the issue so they’d fix the messed up downloads?
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      03-14-2018, 02:50 PM   #7
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Same here:
software on this device is not compatible with this vehicle
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      03-14-2018, 05:12 PM   #8
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Not working on my M3 or my X1
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      03-14-2018, 05:16 PM   #9
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Thanks you!
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      03-14-2018, 05:35 PM   #10
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Thanks for all the feedback guys. At least I know it's not my car, pretty messed up from BMW to have this glitch giving us a firmware with an older version.

I hope they can fix it ASAP.

Last edited by Super Spartan; 03-14-2018 at 05:52 PM..
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      03-14-2018, 05:52 PM   #11
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I just spoke with a BMW Genius and he kept telling me that maybe my car already has that version when I kept repeating that no, me and other users who have older cars are also experiencing this issue and so is my wife on her 2017 X5 so we all cannot have had this update done before which is making the update fail, it's simply downloading a wrong firmware update.

I emailed BMW Genius this thread hoping they would forward it to the concerned team to have this rectified.
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      03-14-2018, 11:38 PM   #12
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You can upgrade software without taking in to dealer? I didn't know that..
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      03-15-2018, 07:58 AM   #13
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Quote:
Originally Posted by Snappy Phoenix View Post
Did the BMW genius tell you he is gonna escalate the issue so they’d fix the messed up downloads?
Don’t think so. He probably assumed it was an isolated issue for my VIN and I didn’t know others were having the same problem. May be worth for some of us to call again - Genius hotline is 1-844-4GENIUS.
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      03-15-2018, 08:12 AM   #14
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I just took a look myself and this definitely looks like BMW failed to update their VIN database with the correct software updates available. The current software in my car (2017 F80 w/Nov 2016 build date) is:

TB: 006.006.006
MB: 006.006.006

When I plug in my VIN it says there is an update available for me as well (l have checked probably 3-4 times for an update since I bought the car in Dec 2016, but this is the first time BMW has said my car requires an update). Yet if you look at the release notes BMW posted that includes info for this update, all of the software versions are older than what is in the car (assuming you all have the same or newer software than what I posted above).

Also, and I am not completely sure about this, I think BMW uses over-the-air (OTA) to possibly update this software (along with Navigation software, which is separate from the telephone software). That said, I have never been impressed with BMW OTA as it has never worked as advertised for me, especially with the Navigation updates (I needed to go to the dealer to have my navigation maps updated manually). For what it is worth, I seem to remember that I had a different software version installed in the car the last time I looked, which would support my theory that these updates may come via OTA. However, I did not write down the previous software version number, so I could be remembering incorrectly.

If there really is another BMW update available for us with the software installed above to account for bug fixes and/or the new phone features available on the market, it looks like we are in a holding pattern until BMW actually posts an update that is applicable to us.
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      03-15-2018, 10:10 PM   #15
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is this working for anyone?
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      03-18-2018, 10:49 AM   #16
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Same Problem

Hi Everyone,

I am having the same issue on my 2018 BMW M2. The file downloaded is UPD09031.bin. I copied it over to the root directory of my USB media with no additional files on the drive. I have been hearing stories of the site either not pulling the right file or the software is already updated. I will reach out to BMW but has anyone gotten a response from BMW yet?
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      03-18-2018, 01:26 PM   #17
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Quote:
Originally Posted by M2Rex View Post
Hi Everyone,

I am having the same issue on my 2018 BMW M2. The file downloaded is UPD09031.bin. I copied it over to the root directory of my USB media with no additional files on the drive. I have been hearing stories of the site either not pulling the right file or the software is already updated. I will reach out to BMW but has anyone gotten a response from BMW yet?
Yeah that's the same file for you, and for my M4, and for my wife's X5, same file name, same old version, 90.3 MB file

so sad
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      03-19-2018, 09:35 AM   #18
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I just used the same file for my 420i (built Nov. 2015) and it worked fine.
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      03-19-2018, 11:44 AM   #19
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Still showing "UPD05074" as being the latest and greatest for an MY2015 F82. This correct? Anyone know?
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      03-24-2018, 12:13 PM   #20
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Quote:
Originally Posted by Snappy Phoenix View Post
I've done this last year on my 2017 M4 (BMW Software Update) but now when I enter my car's VIN, download the file, then place it in the root of my FAT32 formatted USB Drive and place it under the arm rest, when I go to iDrive > Software Update it says the software on this device is not compatible with this vehicle

Tried this twice with 2 diff. file downloads but no luck..... It's downloading a file named UPD09031.bin that is 90.3 MB in size. Same file gets downloaded whether I enter my 2018 M4's VIN or my wife's 2017 X5 VIN.

Could it be that BMW is erroneously not providing me with the correct file to update my car? or is it something else that I might be doing wrong?

The release notes for this update say that it has better support for iPhones and many bug fixes so I would really like to install it.
This one just worked for me. 2017 ZCP.

Latest Version

Telephone: TB-005.003.023
Media: MB-005.002.001 (Stayed the same)
HMI: HB-005.003.022 (new - this wasn't there before)
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      03-24-2018, 12:53 PM   #21
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Quote:
Originally Posted by hellokitty View Post
This one just worked for me. 2017 ZCP.

Latest Version

Telephone: TB-005.003.023
Media: MB-005.002.001 (Stayed the same)
HMI: HB-005.003.022 (new - this wasn't there before)
Not sure what the "HMI" is, but unless BMW changed their software numbering convention, what you have is still older than what many of us have in our cars so I am not sure it will work for all of us....
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      03-24-2018, 01:28 PM   #22
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Quote:
Originally Posted by jmciver View Post
Not sure what the "HMI" is, but unless BMW changed their software numbering convention, what you have is still older than what many of us have in our cars so I am not sure it will work for all of us....
True, doesn't work on newer cars
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