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      02-08-2018, 10:18 AM   #23
SanchoDivine
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Quote:
Originally Posted by 4everkidd View Post
Quote:
Originally Posted by SanchoDivine View Post
4everkidd RoadRunner///M

You guys should have read the thread. PTF has alluded to this being a potential new vendor in OP's area in post preceding 4everkidd and then PTF validated it was a vendor doing a bench flash an hour before Roadrunner's comment which fell right under PTF's comment.
I did read the thread.

First post on a new account setup to bash PTF?

Troll...
Or someone who doesn't do forums desperate to get resolution. Looks like it worked

Not sure how you can call this a troll post when PTF is acknowledging that this really happened.
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      02-08-2018, 06:59 PM   #24
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......and from way far left field with the first post ....
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      02-08-2018, 07:48 PM   #25
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Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by 4everkidd View Post
Quote:
Originally Posted by SanchoDivine View Post
4everkidd RoadRunner///M

You guys should have read the thread. PTF has alluded to this being a potential new vendor in OP's area in post preceding 4everkidd and then PTF validated it was a vendor doing a bench flash an hour before Roadrunner's comment which fell right under PTF's comment.
I did read the thread.

First post on a new account setup to bash PTF?

Troll...
Or someone who doesn't do forums desperate to get resolution. Looks like it worked

Not sure how you can call this a troll post when PTF is acknowledging that this really happened.
I'm gonna have to agree. There is a reason I'm waiting for all this craziness with OBD unlock to calm down before purchasing BM3.
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      02-10-2018, 01:01 PM   #26
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Did this ever get resolved? That rental car has to be getting expensive. Record for the most anyone has paid for an F8x tune
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      02-10-2018, 04:11 PM   #27
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Quote:
Originally Posted by SanchoDivine View Post
Did this ever get resolved? That rental car has to be getting expensive. Record for the most anyone has paid for an F8x tune
I think so, see link below:
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      02-10-2018, 04:15 PM   #28
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Quote:
Originally Posted by BuLoOoSki View Post
Quote:
Originally Posted by SanchoDivine View Post
Did this ever get resolved? That rental car has to be getting expensive. Record for the most anyone has paid for an F8x tune
I think so, see link below:
Thanks!

Would have been great if OP closed the loop.

On a side note, those TI tips are in the worst condition I have ever seen!
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      02-11-2018, 11:50 PM   #29
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Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by BuLoOoSki View Post
Quote:
Originally Posted by SanchoDivine View Post
Did this ever get resolved? That rental car has to be getting expensive. Record for the most anyone has paid for an F8x tune
I think so, see link below:
Thanks!

Would have been great if OP closed the loop.

On a side note, those TI tips are in the worst condition I have ever seen!
He won't be back for sure. Only here to complain lol
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      02-12-2018, 12:57 AM   #30
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Why would he be back ?

Having the audacity to complain about the messianic BM3/associate. Poor guy got called a troll and liar and everything in between by the usual offenders.
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      02-12-2018, 07:45 AM   #31
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cool story bro
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      02-12-2018, 08:40 AM   #32
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Just so I'm on the same page as errybody, war of words bout to break out?
Looks like that was a yes, lol. What's up with OP going into radio silence? Guess he's a happy camper now?
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      02-12-2018, 10:04 AM   #33
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PTF has responded to my requests within the hour typically, and I'm generally pretty needy. I find this post to be trollish.

PTF and BM3 FTW.
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      02-12-2018, 03:08 PM   #34
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Quote:
Originally Posted by Modaddict79 View Post
Why would he be back ?

Having the audacity to complain about the messianic BM3/associate. Poor guy got called a troll and liar and everything in between by the usual offenders.
Must have hurt his feelings... One post to light up PTF, yet his shop uses social media to post about a successful tune.

Maybe I jumped to conclusions with the "troll" post but I disagree (my personal opinion) with the methods and then lack of follow up

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      02-14-2018, 12:41 PM   #35
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Quote:
Originally Posted by 4everkidd View Post
Quote:
Originally Posted by Modaddict79 View Post
Why would he be back ?

Having the audacity to complain about the messianic BM3/associate. Poor guy got called a troll and liar and everything in between by the usual offenders.
Must have hurt his feelings... One post to light up PTF, yet his shop uses social media to post about a successful tune.

Maybe I jumped to conclusions with the "troll" post but I disagree (my personal opinion) with the methods and then lack of follow up

[img]http://www.johnottman.com/assets/upl...c2-980.0.0.jpg[/img]
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
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      02-14-2018, 12:56 PM   #36
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Quote:
Originally Posted by SanchoDivine View Post
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
Yes, but doesn't apply to this situation or ptf.
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      02-14-2018, 12:58 PM   #37
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I think the central issue here is not ptf itself but their dealer network. I personally had issues with a local shop that works with ptf when I was trying to get my previous m4 back to stock. After a lot of stress and added expensive it was put back to stock. I think ptf may need to develop a stronger dealer network.

Just being clear I think ptf itself is top notch.

The entire experience with my m4 has made me unwilling to put any type of flash tune on my m3 at this point
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      02-14-2018, 01:07 PM   #38
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When it comes to most things, a product is only as good as the people that represents it. PTF is good, shown that they care but of a installer is doing a crappy job then that is sort of on PTF also.

Hope OP got whatever he had sorted out but do wish BP would stop mob mentality so much.
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      02-14-2018, 06:19 PM   #39
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Quote:
Originally Posted by breakfastlinks View Post
Quote:
Originally Posted by SanchoDivine View Post
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
Yes, but doesn't apply to this situation or ptf.
There wasn't any progress until this thread was created after which PTF looked into the issue and found some of the correspondence. Must have been a total coincidence.
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      02-14-2018, 09:20 PM   #40
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Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by breakfastlinks View Post
Quote:
Originally Posted by SanchoDivine View Post
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
Yes, but doesn't apply to this situation or ptf.
There wasn't any progress until this thread was created after which PTF looked into the issue and found some of the correspondence. Must have been a total coincidence.
Good story bro, ptf responded to shop on Monday before first post.
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      02-14-2018, 09:29 PM   #41
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Quote:
Originally Posted by bculberson View Post
Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by breakfastlinks View Post
Quote:
Originally Posted by SanchoDivine View Post
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
Yes, but doesn't apply to this situation or ptf.
There wasn't any progress until this thread was created after which PTF looked into the issue and found some of the correspondence. Must have been a total coincidence.
Good story bro, ptf responded to shop on Monday before first post.
Really? A "We'll get back to you" with a smiley face and never does means OP should not have come on here as a desperate measure? Guy was in a rental car for over 6 days and well on path to many more.

Some of you are either trolls or complete idiots.

I'm done here.
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      02-14-2018, 09:54 PM   #42
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Even PTF said they missed the email so why are we questioning OP?

Its unfortunate that he chose a new shop but hopefully it's been resolved.
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      02-14-2018, 09:55 PM   #43
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Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by bculberson View Post
Quote:
Originally Posted by SanchoDivine View Post
Quote:
Originally Posted by breakfastlinks View Post
Quote:
Originally Posted by SanchoDivine View Post
Disagree with the method that succeeded where the others have failed? Sometimes it takes calling someone out in public to get them to do what should have been done prior to getting to that point.
Yes, but doesn't apply to this situation or ptf.
There wasn't any progress until this thread was created after which PTF looked into the issue and found some of the correspondence. Must have been a total coincidence.
Good story bro, ptf responded to shop on Monday before first post.
Really? A "We'll get back to you" with a smiley face and never does means OP should not have come on here as a desperate measure? Guy was in a rental car for over 6 days and well on path to many more.

Some of you are either trolls or complete idiots.

I'm done here.
You can believe a guy with one post here or ptf...

"We were in touch immediately Monday and indicated a reset should be performed as the root cause was they had some voltage drop during the initial flash after the bench unlock."

I've had nothing but amazing fanatical support...
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      02-15-2018, 12:39 AM   #44
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Quote:
Originally Posted by SanchoDivine View Post
Really? A "We'll get back to you" with a smiley face and never does means OP should not have come on here as a desperate measure? Guy was in a rental car for over 6 days and well on path to many more.

Some of you are either trolls or complete idiots.

I'm done here.
It's probably because a lot of the bm3 customers here has never had anything but instant support throughout their history with bm3.

I'd say it was just a series of unfortunate events that aligned together at the worst time. OP took his car to a newbie shop who should've had a charger on the battery. The shop didn't know how to escalate their ticket. They could've called, or maybe they did. PTF had their busiest weekend because of their OBD unlock beta release. They got flooded with hundreds of tickets and emails.

What probably irks the bm3 fans here is because this thread was really unnecessary, especially with its title because there's a lot of competition going on between tuners right now. Having a thread made by a completely new person that doesn't accurately reflect who PTF is really hurts their reputation on a basis of one unfortunate incident during the worst time possible with an experienced tuner.
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