Experience with ML performance?

[cmcintosh339]

Hello fellow, friends and family in the Bmw community. I just ordered something from ML performance and wanted to know what your experience was? Any negative or positive feedback that I can work off of? I know they are a UK-based company I am ordering something for the US, any experience with delivery times?

[TractionControlDelete]

Originally Posted by cmcintosh339

Hello fellow, friends and family in the Bmw community. I just ordered something from ML performance and wanted to know what your experience was? Any negative or positive feedback that I can work off of? I know they are a UK-based company I am ordering something for the US, any experience with delivery times?

Incredibly positive. They are 1000% legit. Items arrive quickly and as pictured/described. I got an intercooler cover, rear spoiler, tow strap, and muffler tips from them over the past year. They use DHL to deliver - I wasn't familiar with DHL before purchasing stuff from ML but I really like them because they give almost daily updates on the status. To give an example of the delivery speed… I ordered the tow strap (ML from the UK) and tow hook cover (iND from the US) within 10 minutes of each other but the tow strap still arrived a day earlier that the cover.

[cmcintosh339]

Originally Posted by TractionControlDelete

Incredibly positive. They are 1000% legit. Items arrive quickly and as pictured/described. I got an intercooler cover, rear spoiler, tow strap, and muffler tips from them over the past year. They use DHL to deliver - I wasn't familiar with DHL before purchasing stuff from ML but I really like them because they give almost daily updates on the status. To give an example of the delivery speed… I ordered the tow strap (ML from the UK) and tow hook cover (iND from the US) within 10 minutes of each other but the tow strap still arrived a day earlier that the cover.

OK! Very comforting to hear. I really appreciate your videos attached as well so I can get some insight as to how the parts showed up, really appreciate your help my friend. Cheers.

[Trevorstein]

Originally Posted by cmcintosh339

Hello fellow, friends and family in the Bmw community. I just ordered something from ML performance and wanted to know what your experience was? Any negative or positive feedback that I can work off of? I know they are a UK-based company I am ordering something for the US, any experience with delivery times?

I just ordered from them earlier this year. They are Legit!

Great products/pricing and prompt delivery. Although, their shipping charges are
slightly on the higher end so, I ended up buying some items directly from one of
their vendors (Basic Carbon UK), because of this.

And, for me, communication was so/so because of the time difference and...
basic English.

[gsr1416]

Legit! Ordered a oem battery from them and received it with in about 10days

[heitzke]

I ordered my turbos through them and were great to work with.

[SnowBob]

cmcintosh339 did you end up making a purchase from them in the US? I'm looking at AC Schnitzer parts they have heavily discounted but I couldn't find them as an authorized dealer and came across your post.

[WhiteFox]

They are totally fine and based in Surrey UK - bought some parts and also returned one and no hassel or issues really. Also they will beat or match price if found somewhere cheaper.

[cmcintosh339]

Originally Posted by SnowBob

cmcintosh339 did you end up making a purchase from them in the US? I'm looking at AC Schnitzer parts they have heavily discounted but I couldn't find them as an authorized dealer and came across your post.

I did and can confirm that everything came high quality! Only issue is you pay a lot on import tax and shipping fees as well as have to wait a good amount of time for parts, but you do still save money.. just not as much as you think.

[Absolutk]

My experience with ML performance has been different. 6 days ago I placed an order for an MHD universal adapter. I have received no tracking number, no response to the two follow up emails I’ve sent, nor a call back for the 12 phone calls and 2 voicemails I left requesting an update. They are AWOL, which is frustrating because credit card disputes are not exactly fun.

[Tigamilla]

While they are legit, they are terrible at expectations management and communication. They often say things are in stock when they are not, in itself not a problem, as long as they communicate, which they don’t seem to be able to do very well.

[airkenny]

great prices but took 4 months to get parts delivered. communication is hit or miss

[WhiteFox]

They are ok bought a few parts from them and also returned a part without much hassle but you can get better pricing from BMW direct in most cases.

[SilleM3]

I dont recommend anyone purchase from ML. I purchased mosselman turbos they were on back order. ML told me 1-2 weeks, then 3-4 weeks, then 6-8 weeks then unknown lead time. They refused to give a refund. Had to have PayPal step in to give me a refund. ML never followed up and would reply to emails days later. I don't recommend them to anyone.

[Lidocaine]

I've also been waiting for Mosselman turbos for 4 months now. Ordered around the same time as you from a different website. Only update I got was a month and half ago about there being a delay from backlogged orders.

[rudebwoi]

Same boat. Very frustrating. However I just dm Mosselman on IG and they shared that their shipments of s55 turbos just went to the uk this week. So ML should be fulfilling soon. We'll see.