16' M3 Harmon Kardon crackling/popping

drexplode · 01-20-2016, 06:20 PM

From what I understand some M3/M4's with HK are experiencing a crackling/popping from the speakers? I noticed this immediately after picking up my M and thought it was my hearing. Anyone have a link to more information/root cause/fix?

My car is a 16 LCI M3.

Thank you in advance.

AUTOX08MC · 01-25-2016, 08:39 AM

My car was in last week for the Driveshaft recall (replaced) and they ordered a new amp to fix the same crackle issue with the speakers...the amp is on back order...mine has done the same crackling thing since I picked it up at the dealer...but it only does it on Sat. radio

Acree · 01-25-2016, 09:57 AM

Quote:

Originally Posted by drexplode

From what I understand some M3/M4's with HK are experiencing a crackling/popping from the speakers? I noticed this immediately after picking up my M and thought it was my hearing. Anyone have a link to more information/root cause/fix?

My car is a 16 LCI M3.

Thank you in advance.

I picked mine up a week ago. Absolutely no issues. I've never been as impressed with a stock system as I am with this one.

drexplode · 01-25-2016, 04:12 PM

Quote:

Originally Posted by AUTOX08MC

My car was in last week for the Driveshaft recall (replaced) and they ordered a new amp to fix the same crackle issue with the speakers...the amp is on back order...mine has done the same crackling thing since I picked it up at the dealer...but it only does it on Sat. radio

Thanks a lot for the feedback. Any chance you send me a copy of the receipt in case my SA thinks I'm loco.

TN_3 · 02-11-2016, 12:31 PM

So is this a more widespread issue? I'm picking up my Jan 16 production M3 and hoping I don't have one of the afflicted amps.

drexplode · 02-11-2016, 12:48 PM

Quote:

Originally Posted by TN_3

So is this a more widespread issue? I'm picking up my Jan 16 production M3 and hoping I don't have one of the afflicted amps.

Not sure about wide spread... But a few cases. On your drive back listen to satellite radio and crank up the volume a scoshe and listen for light popping/crackling.

Brasko · 02-12-2016, 10:39 AM

Haven't had that issue........yet

V8MAN · 03-01-2016, 06:49 PM

My '16 M3 has this issue off and on only on when I listen to Sat radio (Howard Stern), haven't really brought it up to the dealer as an issue but I am curious to hear if the issue goes away after they replace the amp, please keep us posted.

Quote:

Originally Posted by AUTOX08MC

My car was in last week for the Driveshaft recall (replaced) and they ordered a new amp to fix the same crackle issue with the speakers...the amp is on back order...mine has done the same crackling thing since I picked it up at the dealer...but it only does it on Sat. radio

nosonyxm4 · 03-01-2016, 09:05 PM

Quote:

Originally Posted by V8MAN

My '16 M3 has this issue off and on only on when I listen to Sat radio (Howard Stern), haven't really brought it up to the dealer as an issue but I am curious to hear if the issue goes away after they replace the amp, please keep us posted.

Quote:

Originally Posted by AUTOX08MC

My car was in last week for the Driveshaft recall (replaced) and they ordered a new amp to fix the same crackle issue with the speakers...the amp is on back order...mine has done the same crackling thing since I picked it up at the dealer...but it only does it on Sat. radio

Same issue and I notice it listening to Howard as well

JN1 · 03-01-2016, 09:16 PM

Quote:

Originally Posted by drexplode

From what I understand some M3/M4's with HK are experiencing a crackling/popping from the speakers? I noticed this immediately after picking up my M and thought it was my hearing. Anyone have a link to more information/root cause/fix?

My car is a 16 LCI M3.

Thank you in advance.

I thought I was imagining things. Charlie@McKennaBMWService is this a thing?

stormlv · 03-03-2016, 03:32 PM

Seems like a problem I had with my HK.
Could try this and see if it fixes it: http://f80.bimmerpost.com/forums/sho...8&postcount=25

LimiTed · 03-04-2016, 05:15 PM

Same here. Saw another thread as well. Dealer was no help at the last service, so I've learned to live with it.

Boosted Josh · 03-09-2016, 05:08 PM

Mine does it also. Just on satellite radio, sounds like a small rock hitting the windshield or a plastic bottle being crushed.

I'll take it up with my SA at my 1200 mile service.

drexplode · 03-09-2016, 06:46 PM

Quote:

Originally Posted by Boosted Josh

Mine does it also. Just on satellite radio, sounds like a small rock hitting the windshield or a plastic bottle being crushed.

I'll take it up with my SA at my 1200 mile service.

this. Perfect explanation. Made my 1200 mile service for next Friday and included this complaint as well. We'll see if they roll their eyes and tell me to get bent with a professional yet sympathetic tone :-)

DAJAN_M3 · 03-10-2016, 02:22 PM

My 16 also does this but only when I connect my phone directly through the USB port. I'll also bring this up once I go in for my 1200 mile service lol (thought It was just me)

Xtabi · 03-22-2016, 09:23 PM

I'll have to give it a listen Dr. I never Iliad XM so it's possible I have the issue too.

drexplode · 03-22-2016, 09:29 PM

talked to my dealer during 1200 mile service last week and without hesitation agreed to replace the AMP. Scheduled replacement is on 3/25 assuming the part arrives on time. Ill keep you guys posted.

drexplode · 03-24-2016, 07:08 AM

dealer just emailed to say that HK AMP is on backorder until further notice...

BitchinManWheels · 03-24-2016, 11:25 AM

My problem (and others) was passenger rear speaker. It sounded horrible listening to any talk radio. Problem gone with Bavsound speaker upgrade.

drexplode · 03-29-2016, 05:56 PM

Picked up a F30 340i yesterday and cracks/pops exist as well but not as often.

drexplode · 04-04-2016, 10:17 AM

still no word from the dealership about HK replacement <thumbs down>

340i definitely pops and cracks - F80 produced in Aug 2015 / F30 produced in Feb 2016.

Rubbish!

Boosted Josh · 04-04-2016, 05:02 PM

I brought it up to my SA during the break in service last week. The shop foreman said he would do some research into it.

They called me back this morning and told me that BMW is aware of the issue but there is not yet a solution and it is under investigation.

He sent me a scanned copy of a "BMW Advanced Information" sheet. It says:

Satellite Radio Popping noise - NBT EVO
Applicable to F82, F33, and F30
No bulletin number
Last Modified on 3/30/2016

Customer Complaint:
"While using Satellite radio (SDARS) Popping noise heard intermittantly (that's how they spelled it) thru all speakers. Usually able to reproduce the nose when changing channels.

Current Recommendation:
Check for stored faults. Diagnose any related antenna or head unit fault codes. If no other faults are found make no repair attempt at this time. This is currently under investigation.

01-20-2016, 06:20 PM	#1
drexplode Brigadier General 1779 Rep 3,061 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	16' M3 Harmon Kardon crackling/popping From what I understand some M3/M4's with HK are experiencing a crackling/popping from the speakers? I noticed this immediately after picking up my M and thought it was my hearing. Anyone have a link to more information/root cause/fix? My car is a 16 LCI M3. Thank you in advance. Last edited by drexplode; 01-21-2016 at 11:23 AM..
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01-25-2016, 08:39 AM	#2
AUTOX08MC Private 3 Rep 51 Posts Drives: 16 M4 Join Date: May 2011 Location: Indianapolis iTrader: (1)	My car was in last week for the Driveshaft recall (replaced) and they ordered a new amp to fix the same crackle issue with the speakers...the amp is on back order...mine has done the same crackling thing since I picked it up at the dealer...but it only does it on Sat. radio __________________ 2016 BMW M4 MW 6SPD,2005 Honda S2000 2014 Subaru STI (Sold),2008 BMW Z4 MC (Sold) 2012 VW GTI (Sold),2006 Subaru STI (Sold) 2003 Subaru WRX (Sold),1996 Mustang Cobra (Sold) 1986 Dodge Shelby Charger (Sold)
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02-11-2016, 12:31 PM	#5
TN_3 Major 342 Rep 1,352 Posts Drives: 2018 M3 CS Join Date: Oct 2007 Location: Franklin, TN iTrader: (10) Garage List 2020 BMW X5 M50i G05 [0.00] 2018 BMW M3 CS F80 [0.00]	So is this a more widespread issue? I'm picking up my Jan 16 production M3 and hoping I don't have one of the afflicted amps. __________________ 2018 M3 CS F80 l SMB l EXEC 2020 X5 M50i G05 l MW l BLACK l PREM l DHP l 22” l PARK l EXT S-LINE l LASER l TH l AG
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02-12-2016, 10:39 AM	#7
Brasko #LSBM3 1420 Rep 1,973 Posts Drives: 2016 BMW M3 Join Date: Feb 2015 Location: Oregon / Florida iTrader: (4) Garage List 1984 BMW R65 [0.00] 2020 Ford F-150 XLT ... [0.00] 2003 Mitsubishi Evo ... [0.00] 2016 M3 Competition ... [10.00]	Haven't had that issue........yet __________________ /// M3
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03-03-2016, 03:32 PM	#11
stormlv Human 932 Rep 1,200 Posts Drives: Yes Join Date: Nov 2013 Location: Geneva iTrader: (1)	Seems like a problem I had with my HK. Could try this and see if it fixes it: http://f80.bimmerpost.com/forums/sho...8&postcount=25 __________________ 2023 BMW M4 CP xDr \| 510HP / 650Nm \| Isle of Man Green \| Photo album Sold 2018 BMW M4 DCT / ZCP\| 450HP / 550Nm \| Sakhir Orange \| Photo album \| Tribute Sold 2014 BMW 435xd \| 360HP / 710Nm \| Estoril Blue \| Photo album 2010 BMW Z4 sDrive35i DKG \| 306 HP / 400Nm \| Space Gray \| Photo album
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03-04-2016, 05:15 PM	#12
LimiTed Second Lieutenant 57 Rep 262 Posts Drives: Slow Join Date: Apr 2009 Location: Chicago iTrader: (0)	Same here. Saw another thread as well. Dealer was no help at the last service, so I've learned to live with it.
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03-09-2016, 05:08 PM	#13
Boosted Josh Private 14 Rep 79 Posts Drives: 2014 Raptor, 2016 M4 stripper Join Date: Sep 2009 Location: Birmingham, AL iTrader: (1)	Mine does it also. Just on satellite radio, sounds like a small rock hitting the windshield or a plastic bottle being crushed. I'll take it up with my SA at my 1200 mile service.
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03-10-2016, 02:22 PM	#15
DAJAN_M3 Private First Class 63 Rep 175 Posts Drives: 2017 F80 Join Date: Mar 2016 Location: Texas iTrader: (0)	My 16 also does this but only when I connect my phone directly through the USB port. I'll also bring this up once I go in for my 1200 mile service lol (thought It was just me) __________________ INSTAGRAM: DAJAN_M3 2017 F80-, M/T
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03-22-2016, 09:23 PM	#16
Xtabi Colonel 1699 Rep 2,125 Posts Drives: 2016 M3 Join Date: Jan 2008 Location: Ohio iTrader: (0)	I'll have to give it a listen Dr. I never Iliad XM so it's possible I have the issue too. __________________ 2016 F80 \| MG/SO \| DCT \| Adaptive M Suspension \| 19" Black 437M Wheels \| CF Roof \| CF Trim
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03-22-2016, 09:29 PM	#17
drexplode Brigadier General 1779 Rep 3,061 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	talked to my dealer during 1200 mile service last week and without hesitation agreed to replace the AMP. Scheduled replacement is on 3/25 assuming the part arrives on time. Ill keep you guys posted.
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03-24-2016, 07:08 AM	#18
drexplode Brigadier General 1779 Rep 3,061 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	dealer just emailed to say that HK AMP is on backorder until further notice...
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03-24-2016, 11:25 AM	#19
BitchinManWheels Lieutenant 344 Rep 573 Posts Drives: Dinan M4, Z4, X5, Raptor Join Date: Apr 2012 Location: Shavertown, PA iTrader: (0)	My problem (and others) was passenger rear speaker. It sounded horrible listening to any talk radio. Problem gone with Bavsound speaker upgrade. __________________ "When you're racing, it's life. Anything that happens before or after is just waiting."
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03-29-2016, 05:56 PM	#20
drexplode Brigadier General 1779 Rep 3,061 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	Picked up a F30 340i yesterday and cracks/pops exist as well but not as often.
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04-04-2016, 10:17 AM	#21
drexplode Brigadier General 1779 Rep 3,061 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	still no word from the dealership about HK replacement <thumbs down> 340i definitely pops and cracks - F80 produced in Aug 2015 / F30 produced in Feb 2016. Rubbish!
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04-04-2016, 05:02 PM	#22
Boosted Josh Private 14 Rep 79 Posts Drives: 2014 Raptor, 2016 M4 stripper Join Date: Sep 2009 Location: Birmingham, AL iTrader: (1)	I brought it up to my SA during the break in service last week. The shop foreman said he would do some research into it. They called me back this morning and told me that BMW is aware of the issue but there is not yet a solution and it is under investigation. He sent me a scanned copy of a "BMW Advanced Information" sheet. It says: Satellite Radio Popping noise - NBT EVO Applicable to F82, F33, and F30 No bulletin number Last Modified on 3/30/2016 Customer Complaint: "While using Satellite radio (SDARS) Popping noise heard intermittantly (that's how they spelled it) thru all speakers. Usually able to reproduce the nose when changing channels. Current Recommendation: Check for stored faults. Diagnose any related antenna or head unit fault codes. If no other faults are found make no repair attempt at this time. This is currently under investigation.
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