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      12-14-2019, 12:11 PM   #1
JMH1099
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Strut Brace got scratched.

Hi guys! I found out my Strut Brace got scratched after done the service today, here is some picture, is this happened to anyone before? I can polish that off?
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      12-14-2019, 12:18 PM   #2
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Monsta trucks
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      12-14-2019, 12:19 PM   #3
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Looks polishable to me
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      12-14-2019, 03:42 PM   #4
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Was this a shop / careless ? I mean - it's a gorgeous underhood element, any good tech should take some reasonable care not to damage the brace. It's not just "under the hood".

One of the things that has always really impressed me about great Porsche mechanics, underhood, they treat the cars with the same care as they do the exterior of the car.
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      12-14-2019, 03:46 PM   #5
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A good test is to run your fingernail over it - if it catches your nail, it's going to be hard to polish out.
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      12-16-2019, 08:46 AM   #6
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Thanks for all the replies! I have no idea how this happened, was in for the oil change. Went to the detailed and he told me it can be polished!
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      12-16-2019, 10:11 AM   #7
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lmao scrubs everywhere working on your cars I swear. Oh sir its just a car....it's actually close too twice your yearly salary.

I know dick; but I have to cringe I drop my car off to service and some 17 yr old ren-a-valet takes my car around a course tight enough for a go kart
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      12-17-2019, 07:19 PM   #8
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Quote:
Originally Posted by G35POPPEDMYCHERRY View Post
lmao scrubs everywhere working on your cars I swear. Oh sir its just a car....it's actually close too twice your yearly salary.

I know dick; but I have to cringe I drop my car off to service and some 17 yr old ren-a-valet takes my car around a course tight enough for a go kart


My local dealer put up a Michelin banner against the go-kart width entry wall to cover all the scrapes from customer vehicles.
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      12-17-2019, 10:47 PM   #9
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Quote:
Originally Posted by G35POPPEDMYCHERRY View Post
lmao scrubs everywhere working on your cars I swear. Oh sir its just a car....it's actually close too twice your yearly salary.

I know dick; but I have to cringe I drop my car off to service and some 17 yr old ren-a-valet takes my car around a course tight enough for a go kart
You would be surprised how much a good BMW technician takes home...lol
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      12-18-2019, 02:03 PM   #10
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Originally Posted by LOW4LYF View Post
You would be surprised how much a good BMW technician takes home...lol
im sure the shop foreman makes close to 100k. but how often is he working on your car...regardless someone could be making 10k and treat your car like their own. thats why i said dick comment...but they almost make it look like you're the bad guy for complaining about damage to your shit.

alas I do most of the work on my own car
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      12-18-2019, 03:45 PM   #11
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They won't replace it? I'd be raising hell personally
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      12-18-2019, 10:46 PM   #12
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Originally Posted by Danlnyc88 View Post
They won't replace it? I'd be raising hell personally
This
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      12-19-2019, 11:12 AM   #13
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You can try polishing it by wet sanding with 2000 grit sandpaper, and finishing it off with 3000 grit.
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      12-19-2019, 12:32 PM   #14
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Or maybe get a can of high heat clear coat and spray over to fill those scratches?
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      12-20-2019, 03:33 PM   #15
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Quote:
Originally Posted by Danlnyc88 View Post
They won't replace it? I'd be raising hell personally
For a scratch??? Under the hood???

Seriously?
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      12-20-2019, 05:15 PM   #16
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Quote:
Originally Posted by blockdoc View Post
For a scratch??? Under the hood???

Seriously?
Hey.. it’s freakin serious man. Don’t be a d!ck.

Op. I’d trade the car in ASAP.
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      12-20-2019, 08:16 PM   #17
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Quote:
Originally Posted by blockdoc View Post
Quote:
Originally Posted by Danlnyc88 View Post
They won't replace it? I'd be raising hell personally
For a scratch??? Under the hood???

Seriously?
Are YOU serious? Doesn't matter what or where damage is damage and OP needs to be compensated for it. I'd fully expect my car to be returned in the same condition it was dropped off.
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      12-21-2019, 01:37 AM   #18
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Quote:
Originally Posted by blockdoc View Post
For a scratch??? Under the hood???

Seriously?
I agree. 1st world problems. A little scratch on brace 🤣
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      12-21-2019, 03:39 AM   #19
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Quote:
Originally Posted by Faceplant View Post
I agree. 1st world problems. A little scratch on brace 🤣
I guess we all value our cars differently. You like driving through floods. I like keeping my car as immaculate as possible.
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      12-21-2019, 04:52 AM   #20
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Quote:
Originally Posted by Danlnyc88 View Post
Are YOU serious? Doesn't matter what or where damage is damage and OP needs to be compensated for it. I'd fully expect my car to be returned in the same condition it was dropped off.
if they returned your car in the same condition as you dropped it off wouldn't that mean they didn't do anything? Dropped it off with worn brakes, picked it up with worn brakes. etc
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      12-21-2019, 09:27 AM   #21
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Shit happens...if you go in there demanding a new strut brace, which cost in the thousands if I remember correctly, you'll get laughed out of the place. Reasonable attempts to buff it out is the remedy.
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      12-21-2019, 09:36 AM   #22
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That looks like a total loss to me 🤨

Seriously, I agree with the previous poster; the dealer is going to tell you to go kick rocks if you ask for a new brace, even if you where driving a Rolls Royce.

Chuck it up to wear and tear, put a shiny ///M sticker over it and move on.
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