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      11-19-2020, 05:02 PM   #1
ClampThurst
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Radio Buttons Cracking M4

BMW cheapness showing its ugly head. This car isn't even three years old, always garaged, and the #1 and 8 buttons are starting to crack. Anyone else running into this?
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      11-19-2020, 05:34 PM   #2
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That's a bummer! My iDrive buttons are starting to peel. CA heat definitely doesn't help
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      11-19-2020, 05:46 PM   #3
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Never had an issue with this in any of my BMWs but I don't have extreme heat or subzero temperatures. Perhaps then I'm sure it wouldn't hold up.

You should be able to pickup those buttons (the whole button strip 1-8) cheap on eBay.
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      11-20-2020, 04:18 PM   #4
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Quote:
Originally Posted by bsm.m4 View Post
Never had an issue with this in any of my BMWs but I don't have extreme heat or subzero temperatures. Perhaps then I'm sure it wouldn't hold up.

You should be able to pickup those buttons (the whole button strip 1-8) cheap on eBay.
I live in socal where we don't see temperature extremes. This car lives in an underground garages where temperatures range from 60-80F year round and safe from sunlight. Im going with cheap materials on this one. Im gonna ask the dealer to replace them under warranty.
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      11-20-2020, 04:21 PM   #5
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Quote:
Originally Posted by ClampThurst View Post
Quote:
Originally Posted by bsm.m4 View Post
Never had an issue with this in any of my BMWs but I don't have extreme heat or subzero temperatures. Perhaps then I'm sure it wouldn't hold up.

You should be able to pickup those buttons (the whole button strip 1-8) cheap on eBay.
I live in socal where we don't see temperature extremes. This car lives in an underground garages where temperatures range from 60-80F year round and safe from sunlight. Im going with cheap materials on this one. Im gonna ask the dealer to replace them under warranty.
Yeah sounds like bad luck. Hopefully the dealer will but, don't be surprised if they deny the replacement.
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      11-21-2020, 08:47 PM   #6
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That is warranty. Total quality issue.
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      11-25-2020, 09:57 AM   #7
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Starting to see it on mine as well. I garage mine most of the time but it does get hot here.
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      12-13-2020, 10:14 PM   #8
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I had this happen a while back and it was covered under warranty. The panel of buttons are replaceable.
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      01-02-2021, 12:35 AM   #9
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Did you have any luck with the dealer replacement?

The "1" button on my 2018 M3 has the same problem. I thought I had scratched it, or that the dealer scratched it during one of the service visits, but it is really in a difficult place to do that.

Mine looks exactly like your first picture.

I do live in South Florida, so this is likely heat related.
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      08-29-2021, 11:59 PM   #10
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Quote:
Originally Posted by GearRex View Post
Did you have any luck with the dealer replacement?

The "1" button on my 2018 M3 has the same problem. I thought I had scratched it, or that the dealer scratched it during one of the service visits, but it is really in a difficult place to do that.

Mine looks exactly like your first picture.

I do live in South Florida, so this is likely heat related.
Did you end up fixing this?
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      09-24-2021, 05:24 PM   #11
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Did you end up fixing this?
No, I did not. The car is not gone. Got the new G80.
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      09-26-2021, 04:19 AM   #12
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Heat related.... and probably dry heat also. Same happens to the top of the T shifter knob. The clear cap cracks
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      09-28-2021, 01:47 PM   #13
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Quote:
Originally Posted by horsepower_and_hounds View Post
Heat related.... and probably dry heat also. Same happens to the top of the T shifter knob. The clear cap cracks
My car is almost never outside and my garage doesnt get as hot as the car would get if left in the sun but my buttons need to be replaced for a second time. These buttons crack by regular use and since I had already had a set replaced, I was pretty gentle when using them...
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      09-29-2021, 06:27 PM   #14
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Quote:
Originally Posted by SanchoDivine View Post
My car is almost never outside and my garage doesnt get as hot as the car would get if left in the sun but my buttons need to be replaced for a second time. These buttons crack by regular use and since I had already had a set replaced, I was pretty gentle when using them...
Interesting........ maybe then it is hand oil? Do us a lot of hand lotion? Something is contributing to the deterioration especially since it is your 2nd time.
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      09-29-2021, 07:08 PM   #15
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Quote:
Originally Posted by horsepower_and_hounds View Post
Quote:
Originally Posted by SanchoDivine View Post
My car is almost never outside and my garage doesnt get as hot as the car would get if left in the sun but my buttons need to be replaced for a second time. These buttons crack by regular use and since I had already had a set replaced, I was pretty gentle when using them...
Interesting........ maybe then it is hand oil? Do us a lot of hand lotion? Something is contributing to the deterioration especially since it is your 2nd time.
No lotion, no oily fingers, just change back and forth between my favorite stations when I drive which hasn't been very much since the pandemic started. My car just hit 38k miles and is 5 years old. The buttons are really thin which probably helps with the touch sensors that are in it. Fortunately the button panel is replaceable and only $126 so I can continue replacing it whenever the need arises after my warranty is over.
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      05-02-2022, 11:24 AM   #16
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Quote:
Originally Posted by SanchoDivine View Post
No lotion, no oily fingers, just change back and forth between my favorite stations when I drive which hasn't been very much since the pandemic started. My car just hit 38k miles and is 5 years old. The buttons are really thin which probably helps with the touch sensors that are in it. Fortunately the button panel is replaceable and only $126 so I can continue replacing it whenever the need arises after my warranty is over.
Any coding needed or is it a simple plug and play replacement?
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      05-02-2022, 04:05 PM   #17
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Quote:
Originally Posted by kevinthestan View Post
Quote:
Originally Posted by SanchoDivine View Post
No lotion, no oily fingers, just change back and forth between my favorite stations when I drive which hasn't been very much since the pandemic started. My car just hit 38k miles and is 5 years old. The buttons are really thin which probably helps with the touch sensors that are in it. Fortunately the button panel is replaceable and only $126 so I can continue replacing it whenever the need arises after my warranty is over.
Any coding needed or is it a simple plug and play replacement?
Pretty sure it's plug and play. Haven't done it myself yet
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      05-06-2022, 01:55 PM   #18
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This is quite common in Florida, It's heat related.
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      07-13-2022, 11:28 PM   #19
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Quote:
Originally Posted by nickl630 View Post
This is quite common in Florida, It's heat related.
I think its common because its super cheap quality. I live in Socal and this car is garaged 99.99 percent of the time and I live near the coast so no heat extremes. Now on my third panel due to this cheap, poorly designed unit.
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      07-20-2022, 05:01 PM   #20
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I am getting this too on my 2019 BMW M4. Does anyone have the part number for the button panel? I'd rather do this myself than wasting my time and going to the dealership and being told "normal wear and tear" lol.
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      08-13-2022, 04:22 AM   #21
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Quote:
Originally Posted by nickl630 View Post
This is quite common in Florida, It's heat related.
We get some serious heat here in Australia, and haven’t seen this on my previous 2015 F20 LCI or 2014 F82.

Panel is super easy to replace and common to heaps of F series models.

Quote:
Originally Posted by N1rve View Post
I am getting this too on my 2019 BMW M4. Does anyone have the part number for the button panel? I'd rather do this myself than wasting my time and going to the dealership and being told "normal wear and tear" lol.
I’d expect it’s on the back of the panel, it’s only a few screws to remove. Also here:

https://www.realoem.com/bmw/enUS/sho...diagId=65_2389

Last edited by MJBO; 08-13-2022 at 04:28 AM..
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      08-16-2022, 12:43 PM   #22
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Had the same issue on my F82. I took it to 2 dealers and neither would replace under warranty - something about it being cosmetic only.
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