Shock absorber failure

[dopper99]

What's the latest guys? Any news?

[ajfoggy]

Originally Posted by dopper99

What's the latest guys? Any news?

Nothing.... still waiting on the engineer to come and have a look. They are running out of time.. Been with them 5 weeks now.

[RKR]

My car is going in on Friday for them to take a look at it. It's going in for the 'run in service' for the new differential that was fitted last month. Have advised them that the rattle has gotten considerably worse, which it has, since the car was last in so fingers crossed they actually hear it this time round.

Not that it's my dealers fault however if a solution can't be found then I will call BMW to discuss with them, driving me mad every time I bloomin drive it haha.

[vipergts]

My Wifes M3 went in yesterday with knocking from the front

Turns out it's the shocks. It was a constant knocking sound over light bumps

Anyone had this up front?

[RKR]

Just the rear from mine so far, pretty confident it sounds like a shock too though.

Did they replace without an issue?

[Wywrot]

Originally Posted by vipergts

My Wifes M3 went in yesterday with knocking from the front

Turns out it's the shocks. It was a constant knocking sound over light bumps

Anyone had this up front?

I have front knocking. SA changed steering rack for me. No change. They told me that is typical for electric steering rack and can't do anything more... I did not agree and escalated to BMW. No answer so far

[scottc]

Originally Posted by ajfoggy

Nothing.... still waiting on the engineer to come and have a look. They are running out of time.. Been with them 5 weeks now.

Same for me, I know the car has been test a few times as the fuel has gone down and the mileage gone up. Mine has been in since the 6th of December and was in for nearly 2 weeks before that so I am not far off them having the car for two months..

[Colinv6]

When I had my M135i a few years back and used the babybmw site, loads used to say they had knocking and noises from their shock absorbers, but only people that had the adaptive dampers, which were an option.

Standard passive suspension was fine!

[vipergts]

Originally Posted by RKR

Just the rear from mine so far, pretty confident it sounds like a shock too though.

Did they replace without an issue?

Up to 10 days for parts but I don't antisipate any issue with warranty as its only done 9k and only used for shopping

[dopper99]

There is 270 odd post thread on F30post about knocking adaptive that's been doing the rounds for the last 3 years!

http://f30.bimmerpost.com/forums/sho...d.php?t=795016

[ajfoggy]

Originally Posted by scottc

Same for me, I know the car has been test a few times as the fuel has gone down and the mileage gone up. Mine has been in since the 6th of December and was in for nearly 2 weeks before that so I am not far off them having the car for two months..

Just checked my mileage and it's not updated since the 9th Dec on the app but they have done 53 miles in it so far.....

[scottc]

Originally Posted by ajfoggy

Just checked my mileage and it's not updated since the 9th Dec on the app but they have done 53 miles in it so far.....

Interestingly they turned off my location services so I cannot see where the car is, not sure if it's been done on purpose or if they have reset the car..

I think mine has done that sort of milages so far.

Did you get anything back from your rejection letter?

[ajfoggy]

Originally Posted by scottc

Interestingly they turned off my location services so I cannot see where the car is, not sure if it's been done on purpose or if they have reset the car..

I think mine has done that sort of milages so far.

Did you get anything back from your rejection letter?

Not a thing. No reply from BMW UK or Finance. They are going to have a shock on the 13th because I'll be formally rejecting it on that day and they can f'off.

[scottc]

Originally Posted by ajfoggy

Not a thing. No reply from BMW UK or Finance. They are going to have a shock on the 13th because I'll be formally rejecting it on that day and they can f'off.

Why the 13th and who will you reject it with?

BMW UK cannot except a rejection, only the dealer or BMWFS

[ajfoggy]

Originally Posted by scottc

Why the 13th and who will you reject it with?

BMW UK cannot except a rejection, only the dealer or BMWFS

13th is a date I set in my head that if it wasn't dealt with then I would start reject with the dealership I bought it from. They are aware of the ongoing situation and have been copied in on the mails I sent to BMWUK and BMW finance.

It will be 7 weeks then and too be honest they have been shit. I'm not talking about the dealerships but the whole long winded process they have to go through. It's just not good enough.

[dopper99]

This reminds me of when I was waiting for the diff to be replaced.

I had the car 1 month then had it took off me for 9 weeks. But during this time, I had no idea when the diff would be replaced. The dealer or BMW had no clue. Then out of the blue one day the dealer rang up and said it had been replaced and to collect it. Managed to get a couple of months repayments out of BMW FS.

But this is different with you guys as you've no idea when - or even if, your cars will be fixed. Really, really poor.

[RKR]

Mine is in today as said previously but when I dropped it off I had the technician come out with me. This time the noise could be identified by the tech and I advised how I didn't want the car back until BMW came up with a solution. Fingers crossed, will keep posted

[dopper99]

Just to repeat something I mentioned way back earlier in this thread.

I had a very, very slight knocking problem on my rear right shock since the car was new. It went in for a shock change and its been fine ever since.

But whether it is exactly the same issue as you guys I dont know.

My point is, it seems they can fix it - well they fixed mine, whatever was wrong with it.

[ajfoggy]

Originally Posted by dopper99

Just to repeat something I mentioned way back earlier in this thread.

I had a very, very slight knocking problem on my rear right shock since the car was new. It went in for a shock change and its been fine ever since.

But whether it is exactly the same issue as you guys I dont know.

My point is, it seems they can fix it - well they fixed mine, whatever was wrong with it.

Didn't fix mine

Shocks, Suspension Arms, Sub-Frame bushings, etc. Still there.

[dopper99]

Originally Posted by ajfoggy

Didn't fix mine

Shocks, Suspension Arms, Sub-Frame bushings, etc. Still there.

Unbelievable, may be a different problem to mine then.

[scottc]

Same, new top mounts new shocks still not fixed.. Had enough now, no communication this week!!

[jimmyca69]

I'd be tweeting BMW and looking at getting contact details of some of the senior figures and firing off a few emails.

The issue is bad enough, but the lack of communication etc seems woefully short of what we should expect for these cars.

I had a noise previously and they said they moved the exhaust heat shield - I have to say I haven't noticed it since but with 2 kids in the car most of the time lately i dont i would either. When back on the commute Monday i will be keeping a close eye on it.

I have to say with the recent weather, i haven't been impressed with the traction in wet with the current setup - probably more my driving but even when tyres warm it struggles to put the power down in higher gears.