Gintani glued my ECU shut

EALm4 · 07-27-2016, 05:51 PM

Quote:

Originally Posted by Daft

From the video they posted it looks like they use some sort of secret formula to dissolve the glue that only they know of and won't divulge.

Whale sperm.

cprx7 · 07-27-2016, 05:52 PM

This is real shady and a lesson to be learned. OP, thanks for sharing your ECU pics and for warning others about this abuse of private property. I would NEVER let any of these "companies" touch anything in my car. Used a vendor here once on my e92 M3 and would never do that again.

bd307 · 07-27-2016, 07:13 PM

Thanks for letting us about how this company handles their product.

Their responds are quite questionable too.

te37 · 07-27-2016, 08:16 PM

Quote:

Originally Posted by hotrod2448

So in the event that someone is willing to buy the necessary equipment, learn the details of what is required in reading/writing to the ECU, is willing to remove and crack open an ECU to steal this map the easily removable glue is meant to be the last defense that stops them from accomplishing that? Seems like a bad plan.

LOL, this! Plus it looks like something like acetone would get this off.

kbaldi29 · 07-27-2016, 10:22 PM

Looks like a little extreme measurement to protect a tune, I understand the idea behind it, you want to make sure all your time and effort don't get stolen, but even then, day by day, as a tuner you improve what you do, the more you do it the better you get at it... I wouldn't mind anyone taking a peak at the tunes I develop, do I mind people copying what I do? Not really... If you are a person that actually is familiar with this platform or tuning in general, you know that no all cars are the same, all react different to Ecu mapping, if you decide is a good idea to copy some map that you consider "a good start" for your own tunes, maybe you should look into a different profession. There is no pride in copying someone's else hard work, and I'm sure most of the tuners out there that actually take pride at what they do, share the same feeling about using someone else's map! It's just not an option!

G35POPPEDMYCHERRY · 07-28-2016, 12:23 AM

Giantani now as people dont accept their gluing policy

Mandi90TT · 07-28-2016, 02:01 AM

Sincerely, f you, Gintani

Singh211 · 07-28-2016, 04:56 AM

Quote:

Originally Posted by Bomiz

As a side note, I'm pretty sure evolve had the burble tunes over 2 years ago

No they didnt. They had it for the last two months

chewbakam4 · 07-28-2016, 07:13 AM

This is a real F U to the customer. They should drop this silly practice. All glue can be removed.

Who's on first · 07-28-2016, 07:21 AM

Quote:

Originally Posted by Sales@Gintani.com

Quote:

Originally Posted by M3GTC

Well I wanted to switch tunes from the Gintani Burble tune to BPMs Tune. The Gintani tune was just too rough and made the car almost undriveable. I brought my car over to Mike left it with him to take out the ECU and tune my car. When they removed the ECU we came across a major problem. There was a layer of glue over the ECU that was put on by Gintani when i had them remove my ecu to put their tune on my car. The glue essentially made the tune permanent with no chance of tuning over OBD with other tunes. Attached is a picture of the glue of the ECU and one without for comparison.

To solve this issue we spent hours carefully removing the glue without damaging the board to be able to reprogram again and the other alternative was to just order a new ecu.

All in all be aware that the when going with Gintani's tune it may be permanent and your stuck with it.

Just wanted to share incase anyone was thinking about their tune.

It's unforunate we could not settle the matter between us. We couldn't possibly know that you were having issues without contacting us. Updates are free and even the labor of removing the ecu for the first update is free, and of course any issues or concerns you have we are more than willing to help with. Best of luck with your new tune.

Maybe he didn't tell you he was going to post this ahead of time, as I'm sure you would have wanted to know.

On the flip side, you didn't tell him you guys were gonna glue (whatever) on his ECU.

Turn around is fair play.

aboulfad · 07-28-2016, 07:31 AM

sorry for the OP's trouble. If this is hot glue, it is known in the electronics hobbyists circles that the chemical in the attached pic can safely and easily remove it. However, this chemical is almost impossible to find for the average user, sorry can't disclose the secret ingredient

FYI1: using hot glue on active/power components isn't recommended (but to give them credit they only glued a small part of the chip and pins)

FYI2 ECU: Electronics Control Unit is a generic term used for different control units. From the title, at first i thought they glued the ECU DME (the metal casing) so no one can really crack open that ECU, now that's a serious problem !

BMW9 · 07-28-2016, 11:11 AM

Give Gintani a break. I think They should have told the customer the Chip would be sealed and only they should remove it. Had they disclosed that, I think they would not be taking so much heat right now. But, They didn't cause irreversible damage.

They have worked on my car and when I had a sensor go bad, all It took was a quick conversation with Alex. He fixed it at no charge even though it was questionable if the problem was caused by them.

Jaymax85 · 07-28-2016, 01:40 PM

womp womp

Tonymiabmw · 07-28-2016, 07:13 PM

God people in this thread are such pussies.

TruthGuY · 07-28-2016, 10:00 PM

Gintani Is very weird they just stated it takes less then a minute to remove the glue so whats the sense of putting it in the first place if its so easy to remove?? That is a horrible practice PERIOD... SHAME OF YOU for doing that to customer's car and NOT informing that as well

AC1981 · 07-29-2016, 02:24 AM

Looks like plain confromal coating to me

aboulfad · 07-29-2016, 07:03 AM

Quote:

Originally Posted by AC1981

Looks like plain conformal coating to me

How can you tell it's conformal coating and not hot glue, maybe because it was applied by a seringue and not a glue gun? The former is harder to remove and needs special chemical stripper (no joke here).

The Choosey begger · 07-29-2016, 10:28 AM

Quote:

Originally Posted by Tonymiabmw

God people in this thread are such pussies.

Reading some of the posts you would've thought Gintani killed their firstborn than the extra 30 mins inconvenience it took to remove the glue.

Tonymiabmw · 07-29-2016, 10:32 AM

Quote:

Originally Posted by anglo

Quote:

Originally Posted by Tonymiabmw

God people in this thread are such pussies.

Reading some of the posts you would've thought Gintani killed their firstborn than the extra 30 mins inconvenience it took to remove the glue.

I know right? If the car runs fine who the fuck cares. Don't flash your computer if you want it to look stock. God the world is full of whiney little bitches. You all should go out and buy Maseratis fit your douchebag persona's.

AM4ZING · 07-29-2016, 10:54 AM

Quote:

Originally Posted by Tonymiabmw

I know right? If the car runs fine who the fuck cares. Don't flash your computer if you want it to look stock. God the world is full of whiney little bitches. You all should go out and buy Maseratis fit your douchebag persona's.

Word... These clowns get a hard on by putting down others lol. half of them dont know shit

mx_m3 · 07-29-2016, 12:48 PM

Give them a break man this is why I hate forums now people just talk non sense I have there tune and dp and I've been completely happy with it since day one and they take care of you in any questions and problems you might have.they had the burble before anyone I know had over a year before so I get them trying to protect there work. I understand they didn't tell me but idc hasn't harmed my car and they use it maybe to deter other tuners thinking it's harder to remove and they won't mess with it until it's taken off. My 2 cents as a customers can't wait to see what new things gintani has in store to make my car even better I trust them no matter what the forums say.

Valentino_f82 · 07-29-2016, 01:09 PM

Quote:

Originally Posted by mw_m4

Give them a break man this is why I hate forums now people just talk non sense I have there tune and dp and I've been completely happy with it since day one and they take care of you in any questions and problems you might have.they had the burble before anyone I know had over a year before so I get them trying to protect there work. I understand they didn't tell me but idc hasn't harmed my car and they use it maybe to deter other tuners thinking it's harder to remove and they won't mess with it until it's taken off. My 2 cents as a customers can't wait to see what new things gintani has in store to make my car even better I trust them no matter what the forums say.

And they paid you how much for that reply ?

Lolloll

07-27-2016, 05:52 PM	#46
cprx7 Lieutenant 306 Rep 596 Posts Drives: 2011 X5 50i; Join Date: Mar 2009 Location: NJ iTrader: (1)	This is real shady and a lesson to be learned. OP, thanks for sharing your ECU pics and for warning others about this abuse of private property. I would NEVER let any of these "companies" touch anything in my car. Used a vendor here once on my e92 M3 and would never do that again. __________________ Untitled by supralx570, on Flickr
	Appreciate 1 EALm43346.50 Quote

07-27-2016, 07:13 PM	#47
bd307 Chef 927 Rep 1,059 Posts Drives: Things with wheels or no wheel Join Date: Dec 2014 Location: Area 51 iTrader: (0)	Thanks for letting us about how this company handles their product. Their responds are quite questionable too.
	Appreciate 0 Quote

07-27-2016, 10:22 PM	#49
kbaldi29 Registered 5 Rep 1 Posts Drives: whatever is on dyno Join Date: Mar 2016 Location: New Jersey iTrader: (0)	Looks like a little extreme measurement to protect a tune, I understand the idea behind it, you want to make sure all your time and effort don't get stolen, but even then, day by day, as a tuner you improve what you do, the more you do it the better you get at it... I wouldn't mind anyone taking a peak at the tunes I develop, do I mind people copying what I do? Not really... If you are a person that actually is familiar with this platform or tuning in general, you know that no all cars are the same, all react different to Ecu mapping, if you decide is a good idea to copy some map that you consider "a good start" for your own tunes, maybe you should look into a different profession. There is no pride in copying someone's else hard work, and I'm sure most of the tuners out there that actually take pride at what they do, share the same feeling about using someone else's map! It's just not an option!
	Appreciate 3 BPMSport3386.50 FSociety3812.50 9SECDD551.00 Quote

07-28-2016, 12:23 AM	#50
G35POPPEDMYCHERRY Banned 4997 Rep 4,139 Posts Drives: F80 Join Date: Dec 2015 Location: Philadelphia iTrader: (1)	Giantani now as people dont accept their gluing policy
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07-28-2016, 02:01 AM	#51
Mandi90TT Colonel 2712 Rep 2,371 Posts Drives: BSM 6MT M4 F82 Join Date: Aug 2014 Location: Colorado Springs iTrader: (0)	Sincerely, f you, Gintani
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07-28-2016, 07:13 AM	#53
chewbakam4 Major 717 Rep 1,184 Posts Drives: F82 M4 Join Date: Oct 2015 Location: Malton iTrader: (0)	This is a real F U to the customer. They should drop this silly practice. All glue can be removed.
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07-28-2016, 07:31 AM	#55
aboulfad Brigadier General 1593 Rep 3,945 Posts Drives: 2015 M4 MG/SO Join Date: Mar 2014 Location: MTL, QC iTrader: (0) Garage List 2015 BMW M4 [10.00]	sorry for the OP's trouble. If this is hot glue, it is known in the electronics hobbyists circles that the chemical in the attached pic can safely and easily remove it. However, this chemical is almost impossible to find for the average user, sorry can't disclose the secret ingredient FYI1: using hot glue on active/power components isn't recommended (but to give them credit they only glued a small part of the chip and pins) FYI2 ECU: Electronics Control Unit is a generic term used for different control units. From the title, at first i thought they glued the ECU DME (the metal casing) so no one can really crack open that ECU, now that's a serious problem ! Attached Images Last edited by aboulfad; 07-29-2016 at 06:59 AM..
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07-28-2016, 11:11 AM	#56
BMW9 Second Lieutenant 53 Rep 234 Posts Drives: BMW M4 / Nissan GTR Join Date: Nov 2010 Location: Los Angeles iTrader: (0)	Give Gintani a break. I think They should have told the customer the Chip would be sealed and only they should remove it. Had they disclosed that, I think they would not be taking so much heat right now. But, They didn't cause irreversible damage. They have worked on my car and when I had a sensor go bad, all It took was a quick conversation with Alex. He fixed it at no charge even though it was questionable if the problem was caused by them.
	Appreciate 0 Quote

07-28-2016, 01:40 PM	#57
Jaymax85 Addicted to Speed. 711 Rep 2,375 Posts Drives: m3 zcp, macan GTS, f15 x5 Join Date: Aug 2011 Location: 'Murica iTrader: (5)	womp womp __________________ 2017 991.2s 2015 F15 35i 2017 Macan gts
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07-28-2016, 07:13 PM	#58
Tonymiabmw Colonel 552 Rep 2,633 Posts Drives: Nardo F90 M5 on order Join Date: Oct 2013 Location: In Transit iTrader: (1)	God people in this thread are such pussies.
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07-28-2016, 10:00 PM	#59
TruthGuY Second Lieutenant 75 Rep 201 Posts Drives: E46 ///M E92 - M - F82 M - Join Date: Mar 2013 Location: Brooklyn iTrader: (0)	Gintani Is very weird they just stated it takes less then a minute to remove the glue so whats the sense of putting it in the first place if its so easy to remove?? That is a horrible practice PERIOD... SHAME OF YOU for doing that to customer's car and NOT informing that as well
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07-29-2016, 02:24 AM	#60
AC1981 Private First Class 343 Rep 160 Posts Drives: 2016 MW F80 Join Date: Sep 2014 Location: Switzerland iTrader: (1)	Looks like plain confromal coating to me
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07-29-2016, 12:48 PM	#65
mx_m3 Private 258 Rep 85 Posts Drives: Mineral White M4 Join Date: Jul 2015 Location: Blacksburg, VA iTrader: (0)	Give them a break man this is why I hate forums now people just talk non sense I have there tune and dp and I've been completely happy with it since day one and they take care of you in any questions and problems you might have.they had the burble before anyone I know had over a year before so I get them trying to protect there work. I understand they didn't tell me but idc hasn't harmed my car and they use it maybe to deter other tuners thinking it's harder to remove and they won't mess with it until it's taken off. My 2 cents as a customers can't wait to see what new things gintani has in store to make my car even better I trust them no matter what the forums say.
	Appreciate 0 Quote