02-06-2018, 04:13 PM | #1 |
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iDrive repetitively selects random items over and over
Hi All -
I have an '18 M3, 600 miles on it, and yesterday the iDrive started randomly selecting items, over and over and over. The map was slowly moving across the country over Kansas (or beyond), SiriusXM stations were being selected, until I restarted iDrive by holding in the volume button for 20-30 secs, then it rebooted and all was fine. Prior to this reset, I even pulled over and shut the car off for 1-2 mins, when I started it up again, it continued doing this. It seemed to happen at the conclusion of navigating to a location, not sure if it ever registered that I was where I was trying to get to. I was unable to select any menu items as the menu was rapidly and continuously changing. I could hear the audible "click" that it makes when the selector wheel is pressed. I have videos of this in action- randomly selecting SiriusXM stations, map locations, etc, etc. Let me know if there is a way to share these video clips. I could only find a way to upload pictures to the forums. I did not have BT activated or any phone connected at the time. Sorry if this has been discussed; please point me to the relevant discussion. Thanks for the collective wisdom, |
02-06-2018, 05:16 PM | #2 |
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Those German electrical gremlins at it again.
Turning off the car for a few mins won't do anything for the idrive as it will retain power for something like 15 mins after youth turn off the car. Holding down the volume knob like you did is the best way to instantly reset the unit. I don't recall seeing a post where someone also had this issue. Keep and eye on it and take the video to your dealer to checkout. |
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02-07-2018, 11:08 AM | #3 |
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I’m suspecting that OTA updates (be of map or ConnectedDrive data) are causing the misbehavior in the iDrive because they are both random and persistent for awhile, like they are following a different trigger of some sort but a trigger nevertheless. For example, a particular destination address near my location was automatically entered and selected every time that I stopped to pick up mail in my local Post Office - and only at that particular Post Office- for quite some time. Nowhere else. Never been or entered that address in my iDrive ever, but the Navigation was always taking me there for weeks. Then suddenly it stopped doing that in that parking lot, to then move to another location weeks later - and no other location. Then it stopped again coincidentally after one day the iDrive showing that some data was updated. Not the map data, just “some data”. Map version is the same as before this Nav behavior.
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02-07-2018, 06:24 PM | #4 | |
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02-07-2018, 06:48 PM | #5 | ||
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02-07-2018, 08:20 PM | #6 |
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I stopped at 30 or 45s, can't recall, which in any case is a stupid time to wait to reset, as no one will by accident press and hold that vol button that long for any reason. I recall we discussed this w some vendors and they agreed that it doesn't work , so curious to hear how long u've waited. I just send a msg that takes ms and boom it resets the OP says it takes 20 to 30 sec to reset... I wonder if it's a recent HU software update or HU model related!
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02-07-2018, 08:24 PM | #7 | |
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02-07-2018, 08:29 PM | #8 | |
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Googled on the road and found this reference while iDrive going nuts. Seemed to work this time. Hope I won’t have to try it again. Will save video clip in case have to bring it in. |
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02-07-2018, 08:31 PM | #9 |
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BMW makes nice cars and engines, sucks royally at HU... just bring it in and let them sort it out. A video will definitely get you more traction at a dealer, and is very useful to open a PUMA case to track.
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02-08-2018, 11:07 AM | #10 | |
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02-13-2018, 02:34 PM | #11 | ||
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02-13-2018, 04:55 PM | #12 |
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02-18-2018, 11:03 PM | #13 |
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There’s a TSB for this...mine is ‘18 F80. Take it to the dealer, it has something to do with the touchscreen.
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02-19-2018, 04:53 PM | #14 |
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Just wanted to chime in. This started happening for me yesterday. This mornings drive to work was fine, but on the way home it started freaking out again. Oddly enough.. i was driving to the post office, but did not have it in navi.
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02-20-2018, 07:07 PM | #15 |
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I’m also having this issue with my 18 F80. Very annoying. I’ve rebooted iDrive, disabled the touchscreen, all to no avail. Taking it to dealer this week.
Last edited by jsmattei; 02-21-2018 at 05:10 AM.. |
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02-27-2018, 08:42 AM | #18 |
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Holy crap, really? Luckily mine has gone away. On a side note... what does the "battery level" looking symbol mean that is in the top left of the screen? It almost looks like it has a refresh symbol in the middle of it. Mine has been on for a week now.
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09-29-2018, 11:04 PM | #19 | |
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09-30-2018, 09:30 AM | #21 |
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Thank you very much for this feedback. Looks like I will have to get mine back to the main dealer ....I just hope it’s a know problem to them otherwise Im sure they will want to see it happen first hand before they replace, and based on my past experiences it will become a bit protracted and result in multiple visits to them.once again many thanks for taking the time to help me ...cheers ...Gary
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09-30-2018, 02:04 PM | #22 | |
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