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      06-09-2018, 10:55 PM   #67
golovko
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Quote:
Originally Posted by RickFLM4 View Post
Seems like the site has some kinks to work out. Unless all other information I received to this point is wrong, my car arrived to the U.S. port today but the site seems to indicate it is at the port in Germany. First screenshot from earlier in the week when the car was in transit and the second is from today when the car made it to Charleston, SC. It looks like it took a step backwards looking at check marks and “Bon voyage!”
This is what happened to me. I took delivery yesterday but when it showed as 'bon voyage!' the second time, it was actually here in port waiting to be released to carrier. Call the BMW Genius line and speak to a rep. They'll give you the most accurate update.
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      06-11-2018, 02:50 PM   #68
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Mine spent 6-7 days on port before getting on the W/W ship, looks like its in a danish port now. I wonder how the baltimore flooding is affecting the port now...
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      06-11-2018, 03:16 PM   #69
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Originally Posted by Fender150 View Post
Mine spent 6-7 days on port before getting on the W/W ship, looks like its in a danish port now. I wonder how the baltimore flooding is affecting the port now...
I am wondering the same thing... Especially since my vessel should be arriving at the port within the next hour or two.
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      06-11-2018, 03:22 PM   #70
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Quote:
Originally Posted by golovko View Post
This is what happened to me. I took delivery yesterday but when it showed as 'bon voyage!' the second time, it was actually here in port waiting to be released to carrier. Call the BMW Genius line and speak to a rep. They'll give you the most accurate update.
The BMW Genius line told me Saturday that the car arrived at the port on Friday and was due to arrive at the SC VPC Saturday (which seemed awfully fast). I called again today to confirm it arrived at the SC VPC and they now say it is in transit to arrive there tomorrow. Their information is only as good as what is on their screen. Tracking site still shows “Bon voyage!” As much as everyone wants to track status I don’t think available information is all that current / good regardless of source. As long as I can pick it up on time that’s fine.
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      06-13-2018, 11:24 AM   #71
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I've tried to sign in to this area but it repeatedly tells me that my password doesn't match.. Is there another way to access the 'my garage' from mybmw once signed in?
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      06-13-2018, 05:10 PM   #72
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Originally Posted by saveywil1 View Post
I've tried to sign in to this area but it repeatedly tells me that my password doesn't match.. Is there another way to access the 'my garage' from mybmw once signed in?
Create a new account. It wasn't working for me either.
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      06-13-2018, 07:48 PM   #73
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Quote:
Originally Posted by saveywil1 View Post
I've tried to sign in to this area but it repeatedly tells me that my password doesn't match.. Is there another way to access the 'my garage' from mybmw once signed in?
Go back and reread my first post, I think I was pretty clear about this. You have to have a ConnectedDrive account, the same one that you use to log into your BMW Connected App (if you don't have this, you need to get it). If you don't have a ConnectDrive account, you need to create one.

You can only log into the My Garage with your ConnectedDrive username and password. You can't log in to My Garage if you've already logged into the MyBMW portal, since once you do that, you've already bypassed the link to click on to go to My Garage.
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      06-13-2018, 08:18 PM   #74
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Quote:
Originally Posted by SD ///M4 View Post
Quote:
Originally Posted by saveywil1 View Post
I've tried to sign in to this area but it repeatedly tells me that my password doesn't match.. Is there another way to access the 'my garage' from mybmw once signed in?
Go back and reread my first post, I think I was pretty clear about this. You have to have a ConnectedDrive account, the same one that you use to log into your BMW Connected App (if you don't have this, you need to get it). If you don't have a ConnectDrive account, you need to create one.

You can only log into the My Garage with your ConnectedDrive username and password. You can't log in to My Garage if you've already logged into the MyBMW portal, since once you do that, you've already bypassed the link to click on to go to My Garage.
You don't need a Connected Drive account. Any email will do. You can add the cars into your garage once you are in.
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      06-13-2018, 09:47 PM   #75
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Quote:
Originally Posted by Brent951 View Post
STATUS: Awaiting carrier assignment - Does that mean at the port waiting or still at the plant waiting? Anyone else on the the West Coast waiting longer than a month for their car to get to the port after it's already finished production? I ordered mine back in January 5th, production finished April 4th and now it's just sitting for no reason.
Hey fella
I have the same problem you have !
Completed production on May 30 and June 1 release to carrier, as of June 13 still " release to Carrier"

I'm waiting on my 2018 540i m sport alpine white
One other person I know had same issue

He said status code was "released to Carrier" for a month and then landed in US with no updates

Please keep me posted I will do the same
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      06-13-2018, 10:14 PM   #76
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Quote:
Originally Posted by SD ///M4 View Post
Go back and reread my first post, I think I was pretty clear about this. You have to have a ConnectedDrive account, the same one that you use to log into your BMW Connected App (if you don't have this, you need to get it). If you don't have a ConnectDrive account, you need to create one.

You can only log into the My Garage with your ConnectedDrive username and password. You can't log in to My Garage if you've already logged into the MyBMW portal, since once you do that, you've already bypassed the link to click on to go to My Garage.
Apologies, I did indeed miss this in my haste to read through the various posts.
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      06-13-2018, 10:50 PM   #77
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Originally Posted by f82fanatic View Post
You don't need a Connected Drive account. Any email will do. You can add the cars into your garage once you are in.
Sure, but if you have been using the BMW Connected app, you already have a ConnectedDrive account, and when you go to My Garage, the cars in your ConnectDrive account are already there. Why create an additional account when you may already have one?
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      06-13-2018, 10:53 PM   #78
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Quote:
Originally Posted by SD ///M4 View Post
Quote:
Originally Posted by f82fanatic View Post
You don't need a Connected Drive account. Any email will do. You can add the cars into your garage once you are in.
Sure, but if you have been using the BMW Connected app, you already have a ConnectedDrive account, and when you go to My Garage, the cars in your ConnectDrive account are already there. Why create an additional account when you may already have one?
My two cars in connected drive where already there. Not sure why or how it tracked me, it was an unrelated email.

I had to add all the old cars that I owned in the past to see them in the garage.
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      06-14-2018, 07:00 AM   #79
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Anyone else having trouble logging into this site late last night / this morning?
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      06-14-2018, 07:03 AM   #80
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Quote:
Originally Posted by RickFLM4 View Post
Anyone else having trouble logging into this site late last night / this morning?
I am unable to log in this AM

Edit:

Was able to log in a few minutes ago.
This is the second week of "this is the day your car enters production"


When I call BMW Genius they keep pushing completion date ahead. It is now June 20th. If this trend continues they will surpass my attention span and I will cancel the order.
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Last edited by captainaudio; 06-14-2018 at 09:00 AM..
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      06-14-2018, 10:21 AM   #81
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Yeah I'm having trouble logging in as well
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      06-14-2018, 10:51 AM   #82
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My car arrived at the port in Galveston today, yeahh!
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      06-14-2018, 12:23 PM   #83
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My M3 is on Fremantle Highway. Getting to port June 22. Order went in on May 12. All in all I have to say I got lucky on the timing.
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      06-14-2018, 12:42 PM   #84
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I tried to log in again at lunch and was able to get in...

However, information is stale. It still says “At the port / Bon voyage” as if it were still in Germany. But even assuming it backs up and uses the same indication when it reaches the U.S. Port... I know through BMW Genius line and the dealer that it already made it to the SC VPC and is scheduled to leave the VPC today on a truck to the Performance Center. So I’m optimistic I’ll still be able to pick it up in a week and a half. So don’t get discouraged if your car seems stuck somewhere when you use this site. It is a nice tool / good idea but dealer will have more current information.
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      06-15-2018, 11:01 AM   #85
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Ship moored at port and even found a live webcam of it!
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      06-15-2018, 11:14 AM   #86
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nice

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Ship moored at port and even found a live webcam of it!
hmmm I would consider that stalking my friend hahaha
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      06-15-2018, 02:26 PM   #87
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My first order from across the pond and super excited, what can I say!

The guide on how to track your car for those interested: LINK
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      06-16-2018, 01:17 PM   #88
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I'm curious to see what the steps on the graphic will show for European Delivery. Currently it's in the production phase.
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