My iDrive system is possessed

ArieArie · 07-20-2018, 02:24 PM

My car ('18 M3) has 8700 miles, and about a month ago I noticed while driving that the system is starting to behave as if someone is selecting items from the menu, switching functions, doing things to the map, and at one point initiated a call to BMW Assistance by itself.

After a few hours it stopped doing it on its own.
Today it started doing it again. I caught a few seconds of it on video while the system was selecting functions on its own.

Did anyone experienced anything like that? Any idea what it could be?

tom @ eas · 07-20-2018, 02:45 PM

Any other electrical devices installed? Could be a device or module failing giving erratic CAN signals.

ArieArie · 07-20-2018, 03:09 PM

Quote:

Originally Posted by tom @ eas

Any other electrical devices installed? Could be a device or module failing giving erratic CAN signals.

Nothing new or different on the two drives..
I have my phone and that's it. The car is not modified and no addons. I made sure that the area around the iDrive selector is clear and nothing is touching it or even close to it.

tom @ eas · 07-20-2018, 03:13 PM

Quote:

Originally Posted by ArieArie

Nothing new or different on the two drives..
I have my phone and that's it. The car is not modified and no addons. I made sure that the area around the iDrive selector is clear and nothing is touching it or even close to it.

Looks like a dealer trip is needed, possibly a module failing.

IK6SPEED · 07-20-2018, 11:49 PM

Quote:

Originally Posted by ArieArie

My car ('18 M3) has 8700 miles, and about a month ago I noticed while driving that the system is starting to behave as if someone is selecting items from the menu, switching functions, doing things to the map, and at one point initiated a call to BMW Assistance by itself.

After a few hours it stopped doing it on its own.
Today it started doing it again. I caught a few seconds of it on video while the system was selecting functions on its own.

Did anyone experienced anything like that? Any idea what it could be?

I would think the idrive controller has developed an issue and road vibration is triggering errant commands at random.

Unless you car starts levitating above the road and puking from the ac vents, it’s not possessed.

timhatimay · 07-21-2018, 08:08 PM

Same thing happens to me occasionally. I haven't found a rhyme or reason to it. If you hold the radio power button for ~30 sec (feels like eternity), it will reset idrive and usually resolve the problem. I'm afraid the dealer will just say they can't reproduce.

Please update if you get it resolved somehow.

Tim

NPuter · 07-26-2018, 12:24 PM

Mine does this as well. It's touchscreen malfunctioning. I find it happens when the screen is in the sun/when the interior is hot.
There's a TSB for it and another thread about it somewhere detailing the delaer fix.

dzvero · 07-27-2018, 01:36 PM

its hacked

RogueAI · 07-28-2018, 06:00 AM

I had the same. It's a faulty touchscreen. Took me 3 months to convince the dealer and then another 2 months for them to get the replacement screen and fit it.

arsal123 · 08-15-2018, 01:43 AM

I bought my car in December of 17 (18 zcp) and almost two weeks later this started to happen and I took it to the dealer and had them reprogram it like five times and now this Friday they agreed to replace it after I brought up lemon laws.
Let's see how it goes will update on here when I have driven it for a week or so.

arsal123 · 08-15-2018, 01:58 AM

this is a video of me driving when this happened (one hand on the wheel and the other filming lol). From my experience, it has something to do with the touchscreen itself and not the programming. If you can't fix this immediately and it's interfering with your driving I would recommend turning off the display for a while, sometimes for me after I turn it off for a few minutes and turn it on the problem goes away.

Arcades · 08-29-2018, 10:59 PM

Just had this happen today.

Super creepy.

arsal123 · 10-25-2018, 05:56 PM

So I've had my m3 for a few months after the touchscreen was replaced and so far not a single sign of the issue. It took them about a week to get the part and have it installed but besides that no issue so far.

cfm56d7b · 10-25-2018, 06:18 PM

It's a hardware problem. Try to convince your dealer to replace the screen first. Otherwise the first attempt will be reprogramming and several trips to the dealer later.

heckyeahbro69 · 10-25-2018, 07:00 PM

sib 65 26 17

shay2nak · 10-26-2018, 02:00 AM

Happened to me a couple weeks ago '18 ZCP. Took a couple videos. The clicking sound was the most annoying. lol Hasn't happened since, but if it happens more often I'll have 'em replace it.

07-20-2018, 02:24 PM	#1
ArieArie Old man 322 Rep 349 Posts Drives: '18 F80 M3 Join Date: Apr 2017 Location: Norther California Bay Area iTrader: (0)	My iDrive system is possessed My car ('18 M3) has 8700 miles, and about a month ago I noticed while driving that the system is starting to behave as if someone is selecting items from the menu, switching functions, doing things to the map, and at one point initiated a call to BMW Assistance by itself. After a few hours it stopped doing it on its own. Today it started doing it again. I caught a few seconds of it on video while the system was selecting functions on its own. Did anyone experienced anything like that? Any idea what it could be? __________________ ArieArie
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07-20-2018, 02:45 PM	#2
tom @ eas BimmerPost Supporting Vendor 8108 Rep 18,798 Posts Drives: BMW Join Date: Nov 2005 Location: Anaheim, CA iTrader: (19) Garage List 2018 BMW i3s [0.00] 2010 BMW M3 [6.50] 2015 BMW M4 [5.25]	Any other electrical devices installed? Could be a device or module failing giving erratic CAN signals. __________________ Tom G. \| european auto source (eas) email: tom@europeanautosource.com · web: https://europeanautosource.com· tel 866.669.0705 · ca: 714.369.8524 x22 GET DAILY UPDATES ON OUR BLOG · FACEBOOK · YOUTUBE · FLICKR · INSTAGRAM
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07-21-2018, 08:08 PM	#6
timhatimay Lieutenant 129 Rep 559 Posts Drives: ///M3 Join Date: Jan 2009 Location: NYC iTrader: (1) Garage List 2018 BMW M3 [0.00] 2009 135i [0.00]	Same thing happens to me occasionally. I haven't found a rhyme or reason to it. If you hold the radio power button for ~30 sec (feels like eternity), it will reset idrive and usually resolve the problem. I'm afraid the dealer will just say they can't reproduce. Please update if you get it resolved somehow. Tim
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07-26-2018, 12:24 PM	#7
NPuter Private First Class 158 Rep 139 Posts Drives: F80 Join Date: Oct 2013 Location: Miami, FL \| Boone, NC iTrader: (0)	Mine does this as well. It's touchscreen malfunctioning. I find it happens when the screen is in the sun/when the interior is hot. There's a TSB for it and another thread about it somewhere detailing the delaer fix. __________________ 2018 F80 M3 • Silverstone/Silverstone • DCT/ZCP/Exec/Assist/Blind Spot 2016 B8 S5
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07-27-2018, 01:36 PM	#8
dzvero Lieutenant Colonel 529 Rep 1,514 Posts Drives: 2015 M$4 F82 Join Date: Dec 2015 Location: CA iTrader: (2)	its hacked
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07-28-2018, 06:00 AM	#9
RogueAI Second Lieutenant 104 Rep 298 Posts Drives: 2017 M3 Co/2022 X5 M50i Join Date: Jun 2015 Location: Australia iTrader: (0)	I had the same. It's a faulty touchscreen. Took me 3 months to convince the dealer and then another 2 months for them to get the replacement screen and fit it.
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08-15-2018, 01:43 AM	#10
arsal123 New Member 2 Rep 8 Posts Drives: 18 M3 ZCP Join Date: Jan 2018 Location: Little Rock, AR iTrader: (0)	I bought my car in December of 17 (18 zcp) and almost two weeks later this started to happen and I took it to the dealer and had them reprogram it like five times and now this Friday they agreed to replace it after I brought up lemon laws. Let's see how it goes will update on here when I have driven it for a week or so.
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08-15-2018, 01:58 AM	#11
arsal123 New Member 2 Rep 8 Posts Drives: 18 M3 ZCP Join Date: Jan 2018 Location: Little Rock, AR iTrader: (0)	this is a video of me driving when this happened (one hand on the wheel and the other filming lol). From my experience, it has something to do with the touchscreen itself and not the programming. If you can't fix this immediately and it's interfering with your driving I would recommend turning off the display for a while, sometimes for me after I turn it off for a few minutes and turn it on the problem goes away.
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08-29-2018, 10:59 PM	#12
Arcades In The Rain 8162 Rep 6,253 Posts Drives: '24 GT4RS, '24 Macan GTS Join Date: Mar 2015 Location: SoCal iTrader: (1) Garage List 2024 Porsche Cayman ... [0.00] 2024 Porsche Macan GTS [10.00]	Just had this happen today. Super creepy. __________________ '24 Porsche Cayman GT4RS Arctic Grey "Alice" '24 Porsche Macan GTS Dolomite Silver "Gina"
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10-25-2018, 05:56 PM	#13
arsal123 New Member 2 Rep 8 Posts Drives: 18 M3 ZCP Join Date: Jan 2018 Location: Little Rock, AR iTrader: (0)	UPDATE So I've had my m3 for a few months after the touchscreen was replaced and so far not a single sign of the issue. It took them about a week to get the part and have it installed but besides that no issue so far.
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10-25-2018, 06:18 PM	#14
cfm56d7b Lieutenant General 5876 Rep 10,249 Posts Drives: 2017 440i Gran Coupe & 2015 X5 Join Date: Nov 2012 Location: Orange County, CA iTrader: (2)	It's a hardware problem. Try to convince your dealer to replace the screen first. Otherwise the first attempt will be reprogramming and several trips to the dealer later.
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10-25-2018, 07:00 PM	#15
heckyeahbro69 Captain 518 Rep 629 Posts Drives: m3 Join Date: May 2013 Location: united states iTrader: (0)	sib 65 26 17 __________________
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10-26-2018, 02:00 AM	#16
shay2nak smoke if ya got 'em 1070 Rep 2,179 Posts Drives: F80 M3/Lotus Exige/500 Abarth Join Date: Feb 2011 Location: Calipornia iTrader: (0)	Happened to me a couple weeks ago '18 ZCP. Took a couple videos. The clicking sound was the most annoying. lol Hasn't happened since, but if it happens more often I'll have 'em replace it.
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