Pandora Car Alarm System
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > BMW F80 M3 / F82 M4 Forum > BMW M3 (F80) and BMW M4 (F82) General Forum

Closed Thread
 
Thread Tools Search this Thread
      10-29-2016, 10:57 PM   #1
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

Engine is dead - BMW says I overreved it

This post's for loyal BMW fans like myself. This past August, I purchased a 2016 M3 with 6MT. Two weeks later I was driving down the highway, my service light came on and the car came to a complete stop. I towed it to the nearest dealership. I had complained to the dealership that I felt something was off with the vehicle I’d only driven for 2 weeks and my gut feeling was right, the engine gave out and I was left without a car.

They took the car in the next day and a week later they call me saying the car needs a WHOLE NEW ENGINE and -the best part- BMW didn’t want to cover any of it. Apparently, the car was “over reved” so they wouldn’t cover it, despite being 2 weeks old with less than 5,000 miles. I had the car towed to the dealership I bought it from, assuming I’d get better customer service, but instead I wasn’t even given a loaner car. I was thrown in circles from the case manager to the dealership and at last, they have a solution! They want to give me $5,000 towards a $40,000 repair. My warranty is 50,000 miles or 4 years….neither that I had reached.

So here’s the dilemma: I had a brand new car for 2 weeks, that brand new car has been sitting at the dealership for 2 weeks (except now they want me to pick it up because it’s taking up space and they don’t want it there) not the dealer or the corporate office have a solution, and I’m still left without a car. I had read a similar case where the owner did get his car fixed so I’m reaching out to all of you to help me out and give me advice. What next steps should I take?
Appreciate 0
      10-29-2016, 11:01 PM   #2
gblansten
Beandoc
gblansten's Avatar
United_States
959
Rep
3,479
Posts

Drives: 2020 M5 BS/AB
Join Date: Sep 2007
Location: Thick ascending limb

iTrader: (0)

Did you over rev the engine?
Appreciate 9
      10-29-2016, 11:02 PM   #3
sandwi54
Captain
sandwi54's Avatar
317
Rep
912
Posts

Drives: F80
Join Date: Sep 2014
Location: California

iTrader: (1)

Did you over rev the engine and did the dealership show proof that you did?
__________________
2017 M3 YMB DCT (my DD)
2018 M550i Mediterranean Blue (wife's DD)
2018 Q7 Prestige (family hauler)
Appreciate 0
      10-29-2016, 11:03 PM   #4
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

bmw is saying that i did but i did not. the i was driving home on the freeway in 5th gear when it happened to me just check engine light suddenly and the car came to complete no power mode
Appreciate 0
      10-29-2016, 11:04 PM   #5
Arcades
Lup's Kid
Arcades's Avatar
Taiwan
2807
Rep
3,920
Posts

Drives: 18' Grigio Medio F80
Join Date: Mar 2015
Location: Los Angeles

iTrader: (1)

Garage List
If you have a MT and you did over-rev then...

Ask them to provide proof that you over-revved. If they do then you're screwed.
__________________
'18 Grigio Medio/Nutmeg BMW F80 M3 Competition "Stella" // '17 Mahogany Metallic/Black Porsche Macan S "Gisele"
2021 Porsche Macan GTS On Order

Quote:
Originally Posted by Lups View Post
You're making babies for me!
Appreciate 1
sly1types142.00

      10-29-2016, 11:05 PM   #6
gblansten
Beandoc
gblansten's Avatar
United_States
959
Rep
3,479
Posts

Drives: 2020 M5 BS/AB
Join Date: Sep 2007
Location: Thick ascending limb

iTrader: (0)

Quote:
Originally Posted by shoman22 View Post
bmw is saying that i did but i did not. the i was driving home on the freeway in 5th gear when it happened to me just check engine light suddenly and the car came to complete no power mode
Did someone else drive your car?
Appreciate 0
      10-29-2016, 11:05 PM   #7
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

no proof was shown all the are saying is that their "management team" that i never met and requested to know and hear from them said so. i even contacted NA and they said that they arent allowed to release that information
Appreciate 0
      10-29-2016, 11:08 PM   #8
gblansten
Beandoc
gblansten's Avatar
United_States
959
Rep
3,479
Posts

Drives: 2020 M5 BS/AB
Join Date: Sep 2007
Location: Thick ascending limb

iTrader: (0)

Take it to an independent shop and get a second opinion. If the second opinion agrees with BMW you are screwed.
Appreciate 0
      10-29-2016, 11:09 PM   #9
Arcades
Lup's Kid
Arcades's Avatar
Taiwan
2807
Rep
3,920
Posts

Drives: 18' Grigio Medio F80
Join Date: Mar 2015
Location: Los Angeles

iTrader: (1)

Garage List
Quote:
Originally Posted by gblansten View Post
Take it to an independent shop and get a second opinion. If the second opinion agrees with BMW you are screwed.
I don't think an independent shop will matter if they also have to go through BMW NA as well.

If OP is a MT (which he still hasn't said yet) then you never know. If he just red lined.
__________________
'18 Grigio Medio/Nutmeg BMW F80 M3 Competition "Stella" // '17 Mahogany Metallic/Black Porsche Macan S "Gisele"
2021 Porsche Macan GTS On Order

Quote:
Originally Posted by Lups View Post
You're making babies for me!
Appreciate 0
      10-29-2016, 11:10 PM   #10
BimmerBahn
Second Lieutenant
United_States
113
Rep
268
Posts

Drives: 2016 X5, 2017 M3 ZCP
Join Date: Mar 2013
Location: Sunshine State and the Old Dominion

iTrader: (0)

Garage List
2019 BMW X5  [0.00]
2017 BMW M3  [4.75]
Ouch!

A couple things... it wasn't a brand new car, it had ~5000 miles on the clock. Who knows how it was treated by the first owner. Any idea if proper break-in was performed?? Was it an executive demo/mgr car?

I'd make them prove the over-rev'ing was done during your ownership. And either way, I find it hard to believe that even a ran hard ///M engine that followed the correct break-in procedure would grenade after ~5000 miles on the clock.

The $5000 credit toward the service is a slap in the face.... I'd politely tell them unless they can prove the damage was done during your ownership, you expect the repair to be covered by the 4 year/50,000 mile warranty.

I'd also call BMW NA directly and voice your displeasure....apply whatever pressure you can to get it resolved to your liking. You are your own best advocate.

Good luck!

Cheers,
__________________
Current: ‘19 G05 X5, ‘19 Tesla Model 3P
F15 X5, F80 M3 ZCP, F10 535d, E84 X1, E90 335d, E92 335i, E46 330i, E39 M5

Appreciate 0
      10-29-2016, 11:11 PM   #11
dzvero
Lieutenant Colonel
444
Rep
1,517
Posts

Drives: 2015 M$4 F82
Join Date: Dec 2015
Location: CA

iTrader: (2)

Any mods?
Appreciate 0
      10-29-2016, 11:11 PM   #12
gblansten
Beandoc
gblansten's Avatar
United_States
959
Rep
3,479
Posts

Drives: 2020 M5 BS/AB
Join Date: Sep 2007
Location: Thick ascending limb

iTrader: (0)

Quote:
Originally Posted by Arcades View Post
I don't think an independent shop will matter if they also have to go through BMW NA as well.

If OP is a MT (which he still hasn't said yet) then you never know. If he just red lined.
I was thinking a second opinion would give some peace of mind over the direction to pursue.
Appreciate 0
      10-29-2016, 11:12 PM   #13
MadZarBMR
Captain
MadZarBMR's Avatar
United_States
689
Rep
924
Posts

Drives: Current: '18 M3 ZCP - 6MT
Join Date: Jan 2013
Location: SFBay, CA

iTrader: (3)

Something seems off here. 2 weeks with less than 5k miles. Assuming you are over 4K that is a lot of miles for 2 weeks. Did you buy it new? Did/does it have a tune?
Appreciate 1
drexplode1097.00

      10-29-2016, 11:14 PM   #14
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

i am the first owner i bought the car in august myself thats what i meant by less than 5k. i purchased it with 4 miles on it and yes performed the break in service at 1200..

also the shocking part is that NA themselves are who are treating me with so much disrespect no customer service at all it took the rep 1 week to call me back just to answer one question and when he called back he gave me the same answer which was for me to deal with the dealership not them!!.

i just feel like both ends are playing me and im stuck with it i bought it literally 1 month ago brand-new !!
Appreciate 0
      10-29-2016, 11:21 PM   #15
BimmerBahn
Second Lieutenant
United_States
113
Rep
268
Posts

Drives: 2016 X5, 2017 M3 ZCP
Join Date: Mar 2013
Location: Sunshine State and the Old Dominion

iTrader: (0)

Garage List
2019 BMW X5  [0.00]
2017 BMW M3  [4.75]
Quote:
Originally Posted by shoman22 View Post
i am the first owner i bought the car in august myself thats what i meant by less than 5k. i purchased it with 4 miles on it and yes performed the break in service at 1200..

also the shocking part is that NA themselves are who are treating me with so much disrespect no customer service at all it took the rep 1 week to call me back just to answer one question and when he called back he gave me the same answer which was for me to deal with the dealership not them!!.

i just feel like both ends are playing me and im stuck with it i bought it literally 1 month ago brand-new !!
You bought new w/ 4 miles on the clock, had the 1200 mile service done, had a catastrophic engine failure and the car now has ~5000 miles...all within 2 weeks of ownership??

something's off with this timeline.....
__________________
Current: ‘19 G05 X5, ‘19 Tesla Model 3P
F15 X5, F80 M3 ZCP, F10 535d, E84 X1, E90 335d, E92 335i, E46 330i, E39 M5

Appreciate 0
      10-29-2016, 11:21 PM   #16
dzvero
Lieutenant Colonel
444
Rep
1,517
Posts

Drives: 2015 M$4 F82
Join Date: Dec 2015
Location: CA

iTrader: (2)

He didnt say it was used car but its possible, 5000 miles for 2 weeks seems a lot
Appreciate 0
      10-29-2016, 11:24 PM   #17
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

i bought the car august 29th and it happened oct 20th i was commuting to work everyday 200 mies roundtrip :/ i know lots to put on an m3 but it really is
Appreciate 0
      10-29-2016, 11:25 PM   #18
kadify
Lieutenant
160
Rep
524
Posts

Drives: 428i xDrive GC
Join Date: Jan 2014
Location: United States

iTrader: (0)

Ask for proof. If i remember correctly in a similar case, the dealership/BMWNA had an exact record of when the engine was over revved. If they can provide you with that, it's game over for you and you'll have to fix the car. If they can't provide that then I'd contemplate lawyering up because they're rejecting warranty repairs without valid reason.
Appreciate 0
      10-29-2016, 11:26 PM   #19
MadZarBMR
Captain
MadZarBMR's Avatar
United_States
689
Rep
924
Posts

Drives: Current: '18 M3 ZCP - 6MT
Join Date: Jan 2013
Location: SFBay, CA

iTrader: (3)

Sorry - 20 days is really 3 weeks and your commute should still only get you to 1500 miles in three work weeks so I guess the other 1800 miles were joy riding. I think most of us here will agree that seems reasonable given our passion for these cars.

Anyway - Is it MT or DCT?

EDIT: I could have sworn your earlier post said your commute was 100/day. Now it's 200/day. This smells more and more...
Appreciate 0
      10-29-2016, 11:26 PM   #20
kadify
Lieutenant
160
Rep
524
Posts

Drives: 428i xDrive GC
Join Date: Jan 2014
Location: United States

iTrader: (0)

Also is the car a manual or dual clutch? If it is a dual clutch then it is almost impossible that if the engine overrevved it was your fault. IF it is a manual than I suppose it would be possible but BMW still needs to provide undeniable proof before denying a warranty claim.
Appreciate 0
      10-29-2016, 11:29 PM   #21
TTG
...
TTG's Avatar
United_States
578
Rep
4,032
Posts

Drives: M340
Join Date: Aug 2006
Location: Seattle, WA

iTrader: (3)

Garage List
Dealer can easily pull out an over rev report from the ECU with exact time, duration and mileage on the car. In the Porsche world it is called the DME report.

Have them download the report and show it to you

If the ECU registered bunch of over revs for no reason you might be in trouble, however, if you were minding your own business and all of a sudden the engine blew up, I would expect them to cover it.

You might want to consult with a lawyer before shelling out $40K for a new engine.

To me something sounds odd.
__________________
2020 G20 M340 xDrive - Portimao Blue - ZDA|ZPP|ZPX|1CR|1PE|6NW|6WD
2016 F10 535i xDrive - AW - Retired
2011 E92 M3 - AW……………....ED April 29th, 2010 - Retired
2007 E92 335i -Space Gray.....ED Oct 19th, 2006 - Retired
Appreciate 0
      10-29-2016, 11:29 PM   #22
shoman22
New Member
4
Rep
9
Posts

Drives: 2016 m3
Join Date: Oct 2016
Location: california

iTrader: (0)

regardless of where and when the car shouldn't fail on me and thats not the point lol!. i drove it smooth and not stupid at least!. and im asking for advice not for you to evaluate my driving pace...

its a 6MT
Appreciate 1
Closed Thread

Bookmarks

Tags
blown engine, bmw, engine, f80, f82

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:46 PM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST