iPhone 7/iOS 10 Bluetooth audio issues - anyone else?

JB.M. · 09-21-2016, 07:18 PM

I am having the same issues with it freezing and restarting. My iphone 7 does it in my m4, and my wifes iphone 7 does it in her m235 as well. My tundra is perfectly fine and all other bluetooth devices work great. Not sure which is at fault, as I can sense there will be finger pointing if I contact either.

Veden · 09-22-2016, 02:10 AM

Just got my 7. Mine is having the same issue with iOS 10...just downloaded 10.1 and this is supposed to solve some of the bluetooth issues supposedly.

Who's on first · 09-22-2016, 05:14 AM

Outside of my iPhone 7 ALWAYS saying "No Service" up top... seems to work just the same as my 6s.

Seriously shitty reception. Have an appointment at the Genius Bar Saturday. Maybe it's just a lemon phone.

Draper · 09-22-2016, 08:46 AM

Had 2 drop outs yesterday. Music would just stop, but look like it's continuing to play on phone. Turning Bluetooth off/on fixed it.

One thing I've noticed, and it may just be a coincidence, is I don't see any drops if I leave my iDrive screen on the list of external devices (as opposed to clicking on my iPhone to see artist info/artwork).

khaye1 · 09-22-2016, 12:13 PM

Quote:

Originally Posted by Veden

Just got my 7. Mine is having the same issue with iOS 10...just downloaded 10.1 and this is supposed to solve some of the bluetooth issues supposedly.

10.1 beta? please post your findings

Chris H. · 09-22-2016, 12:26 PM

I have a reached out to apple and they put me in contact with a senior analyst who I have made aware of the problem we are having with the iPhone 7 and our vehicles. I sent him a link to this thread on the forum. He requested I send him a log file from my iPhone. I sent him the log file yesterday. He stated he was going to pass the log file over to his software engineers to look into the issue. He also mentioned that in addition I should reach out BMW to ensure I have the latest software update. I plan on checking in with him once a week. I will keep you updated on what I find out.

Chris

Veden · 09-22-2016, 02:05 PM

Quote:

Originally Posted by khaye1

10.1 beta? please post your findings

Yes. Was streaming a Podcast this morning with no interruptions.

smithf80 · 09-22-2016, 02:50 PM

Quote:

Originally Posted by Chris H.

I have a reached out to apple and they put me in contact with a senior analyst who I have made aware of the problem we are having with the iPhone 7 and our vehicles. I sent him a link to this thread on the forum. He requested I send him a log file from my iPhone. I sent him the log file yesterday. He stated he was going to pass the log file over to his software engineers to look into the issue. He also mentioned that in addition I should reach out BMW to ensure I have the latest software update. I plan on checking in with him once a week. I will keep you updated on what I find out.

Chris

Beat me to it!

Also, I can confirm that iOS 10.1 Beta does not fix this.

I tried this:

Quit all apps
Opened only Spotify
Started playing a song in a playlist
locked my phone
switched to bluetooth audio
songs played fine

UNTIL

I touched my phone, as soon as I turned the screen on, everything stoped working.

smithf80 · 09-22-2016, 02:52 PM

Quote:

Originally Posted by Chris H.

I have a reached out to apple and they put me in contact with a senior analyst who I have made aware of the problem we are having with the iPhone 7 and our vehicles. I sent him a link to this thread on the forum. He requested I send him a log file from my iPhone. I sent him the log file yesterday. He stated he was going to pass the log file over to his software engineers to look into the issue. He also mentioned that in addition I should reach out BMW to ensure I have the latest software update. I plan on checking in with him once a week. I will keep you updated on what I find out.

Chris

Also, you might want to pass this thread on too:

http://f30.bimmerpost.com/forums/sho...1305954&page=1

Even more people in here posted about having the issues, I cross posted this on f30post too.

Chris H. · 09-22-2016, 04:52 PM

Quote:

Originally Posted by smithf32

Quote:

Originally Posted by Chris H.

I have a reached out to apple and they put me in contact with a senior analyst who I have made aware of the problem we are having with the iPhone 7 and our vehicles. I sent him a link to this thread on the forum. He requested I send him a log file from my iPhone. I sent him the log file yesterday. He stated he was going to pass the log file over to his software engineers to look into the issue. He also mentioned that in addition I should reach out BMW to ensure I have the latest software update. I plan on checking in with him once a week. I will keep you updated on what I find out.

Chris

Also, you might want to pass this thread on too:

http://f30.bimmerpost.com/forums/sho...954&page=1

Even more people in here posted about having the issues, I cross posted this on f30post too.

I passed on both links f80 post and f30 post.

Chris

2kaccordocoupe · 09-23-2016, 10:09 AM

No issues on my end, tried two phones and they both worked flawless.
iphone 6s on ios 10
iphone 7 on ios 10

Telephone: TB-003.008.011
Media: MB-003.008.011

mcvaughan · 09-25-2016, 04:13 PM

Lots of issues with cell signal strength on the 7. If you're streaming audio, then that will cause the drop outs. Not sure about any downloaded music. I just got my 7 on Friday so I will be testing with bluetooth.

Here's a link to Macrumors where the cell signal strength is an issue. The topic discussed has to do with Verizon, but all carriers seem to be affected:

http://forums.macrumors.com/threads/...rvice.1997808/

Justin.AutoTalent · 09-25-2016, 06:14 PM

The only fix I have is to connect the phone by USB and have bluetooth enabled at the same time... Music works through USB and calls do not drop by bluetooth.

While connected to bluetooth the phone drops bluetooth service every minute and fails to connect

Agent - ///M · 09-25-2016, 06:28 PM

Check for update. There is a new update as of this morning for ios 10.0.2 to fix Bluetooth issues among many

wizarrd · 09-26-2016, 12:52 PM

Quote:

Originally Posted by MoneyFactor22

Check for update. There is a new update as of this morning for ios 10.0.2 to fix Bluetooth issues among many

I have downloaded version 10.0.2 and still not working. When I called BMW Genius the told me basically that Apple do NOT let them test the new iPhone 7 before release. So they have no answer to the problem. He advised me to keep calling every week since they don't know who's at fault in this situation. SMH..

blake9220 · 09-26-2016, 01:16 PM

Despite hoping that some magical power would prevent me from having issues, I too experience issues with Bluetooth/my new iPhone 7. The only thing that seems to work somewhat reliably is connecting through USB, and sometimes that even results in the car claiming the devices is "Not Supported". Here's to hoping for a fix soon!

Draper · 09-26-2016, 02:06 PM

Quote:

Originally Posted by MoneyFactor22

Check for update. There is a new update as of this morning for ios 10.0.2 to fix Bluetooth issues among many

Worked fine last night. Today I can't get my phone to connect at all.

jstnstr · 09-26-2016, 04:58 PM

I'm having issues too. Well this is annoying...

Capt Crunch · 09-27-2016, 10:30 AM

Same problem here with an iPhone 7. I can get about one song in. Worse yet, sometimes USB doesn't work after the bluetooth craps out. Deeply frustrating.

1PhatM3 · 09-27-2016, 06:26 PM

One more to add to the bunch. iPhone 7 with iOS 10.0.2 here - same issues.
Bluetooth phone works. Bluetooth audio doesn't work for any tunes on the phone or via an app (DI.FM).
Patiently waiting for a better update from apple:/

Penguinman87 · 09-28-2016, 01:03 PM

Same issue on 10.0.2.

While we wait for a solution, I disable audio through bluetooth but leave telephone enabled and plug in USB for spotify BMW app.

wizarrd · 09-28-2016, 02:39 PM

Quote:

Originally Posted by Penguinman87

Same issue on 10.0.2.

While we wait for a solution, I disable audio through bluetooth but leave telephone enabled and plug in USB for spotify BMW app.

How one can disable Bluetooth Audio?

09-21-2016, 07:18 PM	#23
JB.M. Private First Class 56 Rep 173 Posts Drives: '15 M4; '15 M235i; '16 Tundra Join Date: Oct 2012 Location: Tampa, FL iTrader: (3)	I am having the same issues with it freezing and restarting. My iphone 7 does it in my m4, and my wifes iphone 7 does it in her m235 as well. My tundra is perfectly fine and all other bluetooth devices work great. Not sure which is at fault, as I can sense there will be finger pointing if I contact either.
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09-22-2016, 02:10 AM	#24
Veden Private 47 Rep 88 Posts Drives: 2016 M3 Join Date: Sep 2016 Location: San Diego iTrader: (0)	Just got my 7. Mine is having the same issue with iOS 10...just downloaded 10.1 and this is supposed to solve some of the bluetooth issues supposedly.
	Appreciate 0 Quote

09-22-2016, 05:14 AM	#25
Who's on first Brigadier General 2464 Rep 3,803 Posts Drives: A-10C Join Date: Feb 2015 Location: Maryland iTrader: (2)	Outside of my iPhone 7 ALWAYS saying "No Service" up top... seems to work just the same as my 6s. Seriously shitty reception. Have an appointment at the Genius Bar Saturday. Maybe it's just a lemon phone.
	Appreciate 0 Quote

09-22-2016, 08:46 AM	#26
Draper Brigadier General 3467 Rep 3,998 Posts Drives: M4 Comp / Macan Turbo Join Date: Jan 2011 Location: Denver iTrader: (38)	Had 2 drop outs yesterday. Music would just stop, but look like it's continuing to play on phone. Turning Bluetooth off/on fixed it. One thing I've noticed, and it may just be a coincidence, is I don't see any drops if I leave my iDrive screen on the list of external devices (as opposed to clicking on my iPhone to see artist info/artwork). __________________ Current: G82 M4 Comp xDrive // Frozen Deep Grey Current: 95B.1 Macan Turbo // Dark Blue Metallic - for sale
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09-22-2016, 12:26 PM	#28
Chris H. First Lieutenant 58 Rep 341 Posts Drives: M4 AW / SO - 6MT Join Date: Apr 2008 Location: Midwest iTrader: (1)	I have a reached out to apple and they put me in contact with a senior analyst who I have made aware of the problem we are having with the iPhone 7 and our vehicles. I sent him a link to this thread on the forum. He requested I send him a log file from my iPhone. I sent him the log file yesterday. He stated he was going to pass the log file over to his software engineers to look into the issue. He also mentioned that in addition I should reach out BMW to ensure I have the latest software update. I plan on checking in with him once a week. I will keep you updated on what I find out. Chris __________________ 2016 M4 AW / SO 6MT 2019 4Runner TRD Pro
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09-23-2016, 10:09 AM	#33
2kaccordocoupe Brigadier General 1274 Rep 4,703 Posts Drives: Former ///M Driver Join Date: Nov 2008 Location: The 6ix iTrader: (2)	No issues on my end, tried two phones and they both worked flawless. iphone 6s on ios 10 iphone 7 on ios 10 Telephone: TB-003.008.011 Media: MB-003.008.011
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09-25-2016, 04:13 PM	#34
mcvaughan Lieutenant Colonel 706 Rep 1,917 Posts Drives: F87 Competition Join Date: Sep 2012 Location: Katy, TX iTrader: (1)	Lots of issues with cell signal strength on the 7. If you're streaming audio, then that will cause the drop outs. Not sure about any downloaded music. I just got my 7 on Friday so I will be testing with bluetooth. Here's a link to Macrumors where the cell signal strength is an issue. The topic discussed has to do with Verizon, but all carriers seem to be affected: http://forums.macrumors.com/threads/...rvice.1997808/ __________________ Matt
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09-25-2016, 06:14 PM	#35
Justin.AutoTalent Banned 3138 Rep 2,953 Posts Drives: F80 M3 Join Date: Jul 2016 Location: LA iTrader: (1)	The only fix I have is to connect the phone by USB and have bluetooth enabled at the same time... Music works through USB and calls do not drop by bluetooth. While connected to bluetooth the phone drops bluetooth service every minute and fails to connect
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09-25-2016, 06:28 PM	#36
Agent - ///M Captain 187 Rep 757 Posts Drives: 2018 F80 Comp; Black Sapphire Join Date: Jan 2016 Location: West Palm Beach, FL iTrader: (2)	Check for update. There is a new update as of this morning for ios 10.0.2 to fix Bluetooth issues among many __________________ Why put off for tomorrow, what can be done today?
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09-26-2016, 01:16 PM	#38
blake9220 Second Lieutenant 105 Rep 292 Posts Drives: 2015 M3 6MT Matte Indigo Blue Join Date: Jun 2015 Location: SoCal iTrader: (0) Garage List 2015 BMW M3 [7.00]	Despite hoping that some magical power would prevent me from having issues, I too experience issues with Bluetooth/my new iPhone 7. The only thing that seems to work somewhat reliably is connecting through USB, and sometimes that even results in the car claiming the devices is "Not Supported". Here's to hoping for a fix soon! __________________ 2015 F80 Matte Indigo Blue/SS Int - 6MT
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09-26-2016, 04:58 PM	#40
jstnstr Lieutenant Colonel 928 Rep 1,496 Posts Drives: G20 M340xi Join Date: Apr 2012 Location: SWFL iTrader: (2)	I'm having issues too. Well this is annoying... __________________ \| M-Performance Exhaust \| JB4 Map 4 on E35 \| BMC Red Panel Filter \| \| Previous: 18 M3 ZCP \| 17 M3 6MT \| 15 M235i \|
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09-27-2016, 10:30 AM	#41
Capt Crunch Second Lieutenant 569 Rep 301 Posts Drives: 2018 BMW M3 Join Date: Sep 2012 Location: D.C. Area iTrader: (0)	Same problem here with an iPhone 7. I can get about one song in. Worse yet, sometimes USB doesn't work after the bluetooth craps out. Deeply frustrating. __________________ New: 2018 Orinoco Metallic/Amaro Brown M3 Old: 2015 Mineral White/Sakhir Orange M3 Older: 2003 Carbon Blue/Cinnamon M3
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09-27-2016, 06:26 PM	#42
1PhatM3 Enlisted Member 10 Rep 47 Posts Drives: 2016 F82 M4 Join Date: Feb 2015 Location: East Coast iTrader: (1)	One more to add to the bunch. iPhone 7 with iOS 10.0.2 here - same issues. Bluetooth phone works. Bluetooth audio doesn't work for any tunes on the phone or via an app (DI.FM). Patiently waiting for a better update from apple:/ __________________ ///M4
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09-28-2016, 01:03 PM	#43
Penguinman87 First Lieutenant 48 Rep 306 Posts Drives: 2021 G80 6MT Join Date: Jan 2012 Location: New York City iTrader: (6)	Same issue on 10.0.2. While we wait for a solution, I disable audio through bluetooth but leave telephone enabled and plug in USB for spotify BMW app.
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