2nd Service Cost

[Doso]

So I have just had my second service done on my 2014 M4 done which I picked up as an approved used car from a BMW and apart from the regular things they have had to changed the plugs. Which from reading around is normal for a M4.

As I don't have a service pack I have to pay for servicing myself and the total has come out at ~£1200. I was originally quoted at £500-600 but there computers have been down and I haven't even received an itemised receipt yet.

Does this even sound roughly correct? I know other people who have got an oil change done have been charged around the £250 mark I can't for the life of me understand how it costs £1000 to change the bloody plugs.

[billyali86]

I had the same concerns last week

Had my 18000 service done on Friday. Cost me £240 inc vat

[Doso]

Originally Posted by billyali86

I had the same concerns last week

Had my 18000 service done on Friday. Cost me £240 inc vat

lol, exactly what I thought

I'm guessing you didn't have your spark plugs changed though?

Mines only done 16,000 miles!

[billyali86]

Originally Posted by Doso

lol, exactly what I thought

I'm guessing you didn't have your spark plugs changed though?

Mines only done 16,000 miles!

No spark plugs on mine I don't think. I did ask them if it needed it, they scanned and key and said it doesn't. Will check over receipt tomorrow and let you know

[G82Dude]

That's because the "M" hourly service rate is £500

[ajfoggy]

When you say 2nd service are you including the RIS? Or the 1st normal one? It's the 2nd (major) service that is the big one.

[Doso]

1st normal one

Had the run in service at 2000 miles and now the 1st normal one at 16000 miles

[ajfoggy]

Are you sure they have not done the 3rd service my mistake, or maybe just charging you for it..

[Doso]

Originally Posted by ajfoggy

Are you sure they have not done the 3rd service my mistake, or maybe just charging you for it..

This is what I'm suspecting has happened, but it definitely looks like they have changed the spark plugs as its come up on my electronic service schedule & they took 3-4 hours to do the service.

Anyone got any links to the M4 service scheduling?

[Wills2]

That's an utter piss take, I'd have refused to pay it, no M car I've ever owned has cost £1200 to service.

You've only done 16000 miles? It should have been 250-300 quid not £1200!

[Forester]

My previous M4 had a service at 18000 which cost £210. I supplied the oil as Opie oils provide a good discount.
Also noticed that whilst the V8 M3 needed a brake fluid change after 2 years this is now pushed forward a year, meaning depending on mileage the second service will be more expensive, since spark plugs are also likely to need changing.

[Wills2]

1200 titty funking pounds!

[Doso]

yep, I think it's complete and utter bullshit

I'm going in to get the invoice on Monday. I'll get it scanned so everyone can have a good laugh!

[Ashway]

Originally Posted by Doso

1st normal one

Had the run in service at 2000 miles and now the 1st normal one at 16000 miles

your RIS was overdue, 1200 miles is the recommendation not sure how much leeway they give you either side of that in the event of a warranty claim

[Wills2]

2000 miles is cutting it fine I would thought.

[Doso]

I didn't own the car until 14,000 miles. as it was an approved BMW used car it came with a minimum 12 months warranty.

[GEP77]

BMW dealers aren't allowed to offer Ms that haven't had the running in service at an appropriate time so you should be fine in that regard.

£1200 for a service at 16000 sounds very steep to me, I'd be interested in their justification for all the work. I'd also be interested to see the removed spark plugs against the new ones.

[notused]

Originally Posted by Doso

I didn't own the car until 14,000 miles. as it was an approved BMW used car it came with a minimum 12 months warranty.

Hang on! You bought the car with 14k miles and just had 18k miles service? I swear BMW say they only sell AUC cars that don't require any work for another 8k miles. That's how it was when I bought my used M5. I would double check this.

I'm guessing the £1200 service is because of additional work needed, and if so, I would go back and say unacceptable on an AUC.

[notused]

duplicate

[iamjim]

Service pack FTW then.

[DazC]

Am I right in surmising that the spark plugs shouldn't really be changed until around the 3rd service after RIS?

You have the RIS, 1st service after that should just be an oil and filter say - £250. 2nd I'd imagine may be slightly more expensive around £400 - £500.

I know it's variable but I've never had a car have plugs changed before 40k.

[ajfoggy]

Originally Posted by Wills2

2000 miles is cutting it fine I would thought.

I was told past 1700 voids warranty.