My M4 is broken. Drivetrain malfunction - DCT failure and replacement

[nachob]

Sorry. Man is the dark side of the automatics that gets overlooked. Everything is computerized and servo driven. So much can go wrong. There are usually new model issues. Hang in there and they will work it out.

[Sedan_Clan]

It's a technologically advanced transmission. There will be a failure rate.

[Sedan_Clan]

Originally Posted by solstice

I've never heard of a DCT break-down on either the E9X or the F1X M cars. It's not for sure this is a DCT fault, the refusal to engage gears can just be a SW procedure invoked at certain drive train error codes, which can just as well be sensor malfunctions as real faults.

Anyhow, we all knew this was coming sooner or later. The first drivetrain malfunction. It seem to happen with all newer BMWs, until the SW is patched a couple of times...

Wow! Really? There have been plenty of DCT issues. Where have you been solstice? Heck, even post #2 in the thread below mentions how it "happens all of the time."

http://www.m3post.com/forums/showthread.php?t=313870

[onatuesday]

I found the OP's statements to be rather collected and calm considering the immense frustration he must be feeling. I would expect a thread like to have a title in all CAPs and lots of !!!!! but the OP painted his frustrations in a clear hopefully constructive way.

I'm amazed that so many on here will defend BMW no matter what the scenario. Automobile mag had their turbos fail during their review drive. It's expected for there to be 1st year production woes, it should not be expected for BMW to manage things so poorly.

Sidenote and unrelated (not suggesting OP did this): Does anyone know if you don't follow BMW's break-in procedure if they have grounds to not honor your warranty?

[solstice]

Originally Posted by Sedan_Clan

Wow! Really? Where have you been solstice? Heck, even post #2 in the thread below mentions how it "happens all of the time."

http://www.m3post.com/forums/showthread.php?t=313870

Good question, I must have missed those early E9X DCT days. I should have said since I have had my DCT I never heard of any DCT break-downs. Can't say I was interrested in the DCT prior to that so I might have missed a lot Blissfully ignorant on this one I guess.

[Sedan_Clan]

Originally Posted by trinim3

I'm amazed that so many on here will defend BMW no matter what the scenario. Automobile mag had their turbos fail during their review drive. It's expected for there to be 1st year production woes, it should not be expected for BMW to manage things so poorly.

What exactly are you implying here? I don't think anybody defended them "regardless of the scenario". Some may have just had different experiences with them. Some people hate Wells Fargo. I have personally have nothing but praise for them.

[onatuesday]

Originally Posted by Sedan_Clan

What exactly are you implying here? I don't think anybody defended them "regardless of the scenario". Some may have just had different experiences with them. Some people hate Wells Fargo. I have personally have nothing but praise for them.

I'm saying that comments like "a small sample group of chihuahuas that bark loudly" basically imply that you think the OP's post is irrelevant and that we should dismiss them. Maybe it is but that doesn't mean that in the big scheme of things it's inconsequential if it can help others who may have a similar situation. Kudos to you for having so many problems with BMW in the past and still being such a big fan. I personally wouldn't put up with the time, effort you've seem to have wasted with dealing with BMW's problems that no warranty would ever be able to make up for. That said, I've been fortunate to not have many serious problems with BMWs in my past (knock on wood).

[BlackCobra08]

Sorry to hear that man, I had a similar experience with my insurance's call center once, they dispatched a tow truck 160 miles north of me and it took a good two hours to figure that out and get a closer one lol. On another note, I know this is a smartass comment but...this wouldn't have happened with the 6MT

[jc05e46m3]

Seriously though, bullshit that you received such terrible service. Do as most have said and complain to BMW NA. I GUARANTEE you will receive something, even if its something stupid. You just need to be tactful.

[Sedan_Clan]

Originally Posted by trinim3

I'm saying that comments like "a small sample group of chihuahuas that bark loudly" basically imply that you think the OP's post is irrelevant and that we should dismiss them. Maybe it is but that doesn't mean that in the big scheme of things it's inconsequential if it can help others who may have a similar situation. Kudos to you for having so many problems with BMW in the past and still being such a big fan. I personally wouldn't put up with the time, effort you've seem to have wasted with dealing with BMW's problems that no warranty would ever be able to make up for. That said, I've been fortunate to not have many serious problems with BMWs in my past (knock on wood).

Your point that referenced my Chihuahua statement had nothing to do with the OP specifically (..as you can see that earlier in this thread I offered a consolation statement to the OP; post #6), and had more to do with the "horror stories" statement that I was replying to. The forums always exacerbate and/or make an issue seem more widespread than it truly is.

P.S. I didn't have a multitude of issues with BMW; I had ONE major issue (..the blown motor), but BMW handled it with the support and finesse that I would expect from such a large manufacturer. Why bemoan and disparage them when they handled the issue professionally and to my satisfaction? To have done so would have just been unnecessary. One issue out of 13 BMW's is a pretty good hit rate to me.

[elitex]

Originally Posted by dreamsongs

If this happened to me I'd be seriously pissed. Pissed enough that I would bite someone like that dude on the Uruguayan team in the world cup...

[Mikster]

That's the one thing I hesitated on--buying a year one production model. On my X6 I had a situation where it wouldn't release the parking brake, and I had to open the truck and finagle some sort release mechanism. Now we're suggesting this is a software patch issue. Ugh.

[stressdoc]

Originally Posted by trinim3

While I'm sure there is a bit of exaggeration...

I'm amazed that so many on here will defend BMW no matter what the scenario. Automobile mag had their turbos fail during their review drive. It's expected for there to be 1st year production woes, it should not be expected for BMW to manage things so poorly.

Perhaps a point of exaggeration on your part here -- the turbos did not fail, it was just a rubber hose leaking. Take dozens of first release cars, put them in the hands of journalists to abuse, and this was the only problem, fixed in a minute. Hardly a calamity.

The OP's situation, on the other hand, is a calamity, not because of the car, but because of the stress that the lack of an appropriate response by BMW caused. I am genuinely surprised at the bits of insensitive, ill-informed commentary here. It does not fit with the camaraderie of Bimmerpost and basic empathy.

[Sedan_Clan]

Originally Posted by stressdoc

Perhaps a point of exaggeration on your part here -- the turbos did not fail, it was just a rubber hose leaking. Take dozens of first release cars, put them in the hands of journalists to abuse, and this was the only problem, fixed in a minute. Hardly a calamity.

Sometimes it's hard for people to be objective.

[///M ARMY]

For the price of AAA it's a steal. One two and it pays for itself. I have dealt with BMW roadside service once and they responded very quickly. Sorry that happened. I had to take mine in today also because the rear suspension is make a clunk noise and they need to details the interior and exterior.

[TheJerseyDon]

sorry to hear hope it all works out.

[solstice]

Originally Posted by ///M ARMY

For the price of AAA it's a steal. One two and it pays for itself. I have dealt with BMW roadside service once and they responded very quickly. Sorry that happened. I had to take mine in today also because the rear suspension is make a clunk noise and they need to details the interior and exterior.

Active or passive suspension?

[accce]

Why did you sit on with SOS for an 1 1/2 hours and then call roadside and then call AAA? I would have called AAA and Roadside while on with SOS and then gone with the first to respond.

[shortseller]

Originally Posted by accce

Why did you sit on with SOS for an 1 1/2 hours and then call roadside and then call AAA? I would have called AAA and Roadside while on with SOS and then gone with the first to respond.

Not to jump on the bandwagon but 1 1/2 hrs is quit patient indeed, but to wait that long on "music hold" is well, ... a better man than I. 15 minutes would have been all I could muster I'm guessing w/o hearing a voice on the other end.

[///M ARMY]

Originally Posted by solstice

Active or passive suspension?

Passive. Not sure what may caused that but you hear it big time now. Every time going over a bump

[Kurt_OH]

I certainly wouldn't have my wife wait hours. I'd deal with my stuff and climb up their ass later

[Sedan_Clan]

Originally Posted by ///M ARMY

Passive. Not sure what may caused that but you hear it big time now. Every time going over a bump

I wonder if it's a subframe bushing or something.