My M4 is broken. Drivetrain malfunction - DCT failure and replacement

Jockey · 06-27-2014, 06:52 PM

Quote:

Originally Posted by trinim3

I actually don't know anything about the Lemon Law but if there's peeps on here speculating about $13k+ in repairs, that doesn't seem like a pretty bad malfunction to me. At what point does lemon law come into play?

Quote:

Originally Posted by pillpusher84

usually after 3 attempts to fix the same concern in 30 days

^
|
This

It also varies state to state. The 3 failures of the same component is pretty standard but even it fails multiple times (ie outside of 30 days of each other, like 3 times in a year). Or if multiple failures of differing major components. Again, look at what your state has to say.

Even if the engine blew @ 400 miles (which would be more than the DCT), it's not a Lemon Law thing. There is no price associated with invoking the Lemon Law (as far as I know).

aussiem3 · 06-27-2014, 08:06 PM

Some members certainly lack maturity to respond to sensitive posts.

stressdoc · 06-27-2014, 08:11 PM

Quote:

Originally Posted by aussiem3

Some members certainly lack maturity to respond to sensitive posts.

How difficult is it to own up to a mistake and apologize ?

Sedan_Clan · 06-27-2014, 08:12 PM

Quote:

Originally Posted by stressdoc

How difficult is it to own up to a mistake and apologize ?

That's asking a lot man. Pride is prejudice.

pillpusher84 · 06-27-2014, 11:11 PM

my opinion is if you have nothing nice to say, don't say it at all .... say something not nice to me, I'll break your face

Sorry ... it's the Jersey or Guido in me speaking

Sedan_Clan · 06-27-2014, 11:30 PM

Quote:

Originally Posted by pillpusher84

my opinion is if you have nothing nice to say, don't say it at all .... say something not nice to me, I'll break your face

Sorry ... it's the Jersey or Guido in me speaking

Do you have heavily gelled spiky hair and an orange tan?

GBPackerfan1963 · 06-27-2014, 11:50 PM

Quote:

Originally Posted by Sedan_Clan

Do you have heavily gelled spiky hair and an orange tan?

Better watch it. You might end up next to Jimmy Hoffa.

pillpusher84 · 06-27-2014, 11:53 PM

Quote:

Originally Posted by Sedan_Clan

Do you have heavily gelled spiky hair and an orange tan?

have we met? ... lol NO

Sedan_Clan · 06-27-2014, 11:53 PM

Quote:

Originally Posted by GBPackerfan1963

Better watch it. You might end up next to Jimmy Hoffa.

Looks like I'll need to request a protective detail. LOL!

Kurt_OH · 06-28-2014, 06:44 AM

Sorry to hear of your bad fortune. Sounds like you handled the interactions very politely despite poor treatment from assist. Kudos for your maturity!

I have a 2011 E90 M3 w/DCT. Never had any problems with the DCT. However after my euro delivery, when the car arrived stateside, at the port they attempted to update the nav maps to north America and somehow managed to destroy the whole nav system. It took my dealer about a week to fix it. I hated that right of the gate to have my cool new toy taken away for some woefully inferior loaner, so I feel your pain and if it affects you like me, you're probably worried it'll be a long term hassle. In my case they identified the problem, fixed it and is been perfect ever since. When it happened I posted on Bimmerfest.com about it and the next day someone from BMWNA called me and said they'd read my post and wanted to assure me it would be well handled. I was a little creeped out by that but it certainly showed a level of attention to detail that impressed me. The lady said BMW knows M car buyers are passionate, particular owners, so they handle them accordingly.

My DCT has been flawless on street and track; it's a fantastic transmission.

Anyway, best of luck to you, but I don't expect you need luck. This will be expertly repaired and will be just a little bobble - a footnote to your ownership story, like it is to mine.

bmwm4f82 · 06-28-2014, 07:16 AM

In my e92 owners manual there is a chapter on bypassing the DCT if it is stuck in gear; one should gently pry open the dct shifter cover/boot, and under there is a small switch that puts the DCT into neutral. Has anyone read this point in their owner manual for the M4 that can confirm this is the same still?

talyler · 06-28-2014, 07:55 AM

Wow..I am sorry to hear this. I can't imagine this happening on a new M with a few hundred miles on it. I would be so upset. I hope everything works out for you and your car!

BimmerBoomer · 06-28-2014, 08:22 AM

Quote:

Originally Posted by bmwm5e60

In my e92 owners manual there is a chapter on bypassing the DCT if it is stuck in gear; one should gently pry open the dct shifter cover/boot, and under there is a small switch that puts the DCT into neutral. Has anyone read this point in their owner manual for the M4 that can confirm this is the same still?

See above - it didn't work on my 2010 M3, for me or the dealer. It was in the manual.

bimmerj · 06-28-2014, 09:00 AM

Glad you are safe. I can't believe they told you to spend the night there with your pregnant wife.

Lups · 06-28-2014, 09:03 AM

Quote:

Originally Posted by talyler

Wow..I am sorry to hear this. I can't imagine this happening on a new M with a few hundred miles on it. I would be so upset. I hope everything works out for you and your car!

I know for sure this is going to happen to me.

I get the car just to go for an idiotic road trip, and for sure end up driving a rental Prius.

OP, I'm sorry. I hope you have better luck in the future.

M6-Coupe · 06-28-2014, 10:52 AM

Quote:

Originally Posted by Lups

I know for sure this is going to happen to me.

I get the car just to go for an idiotic road trip, and for sure end up driving a rental Prius.

lol

Sir Loin · 06-28-2014, 10:57 AM

Quote:

Originally Posted by Lups

I know for sure this is going to happen to me.

I get the car just to go for an idiotic road trip, and for sure end up driving a rental Prius.

OP, I'm sorry. I hope you have better luck in the future.

Don't worry. Just clear bra your manual transmission and the DCT problem will not happen to you.

Lups · 06-28-2014, 10:57 AM

Quote:

Originally Posted by M6-Coupe

lol

That's it, I'll steal one of yours! No laughing, I already have nightmares about this happening!

Lups · 06-28-2014, 10:59 AM

Quote:

Originally Posted by Sir Loin

Don't worry. Just clear bra your manual transmission and the DCT problem will not happen to you.

Lol you have no idea how wrong my coffee lacking brain got that one.

mattwhite · 06-28-2014, 11:03 AM

My experience is that most manufacturer provided roadside assistance is junk. Had a flat tire in my McLaren, live in Houston and the nearest dealer is in Dallas. Just needed a 2 mile flatbed ride back to my house where I could remove the tire and get it fixed. McLaren roadside assistance refused to provide a tow to my house claiming they could only tow to the nearest dealer. So I could get a free 240 mile tow to the dealer but they wouldn't tow 2 miles to my house. Called AAA and they have a flatbed out in 10 minutes.

ybbiz34 · 06-28-2014, 01:50 PM

Quote:

Originally Posted by trinim3

At what point does lemon law come into play?

It differs/varies from state to state.

dreamsongs · 06-28-2014, 02:02 PM

Nothing will sour the excitement and ownership of a new toy than this. I had issues right out of the gate with a 5 series many years ago and cursed like a sailor at BMW and swore I'd never buy one again. I was stuck in a rural road in the middle of nowhere in FL with a wife and a 3 yr old kid, man I was pissed!!

But then I reconsidered and bought 3 more BMW's after that including 2 more M cars and never had a problem ever since. I hope that's how it goes for you....

06-27-2014, 08:06 PM	#90
aussiem3 Colonel 274 Rep 2,664 Posts Drives: Goggomobil Join Date: Jul 2007 Location: Kangaroo land iTrader: (1) Garage List 2017 BMW X6/// F86 [0.00]	Some members certainly lack maturity to respond to sensitive posts. __________________ F86 X6///
	Appreciate 0

06-27-2014, 11:11 PM	#93
pillpusher84 Banned 55 Rep 670 Posts Drives: 2014 550xi M-Sport Silver Join Date: Jul 2011 Location: Central NJ iTrader: (1)	my opinion is if you have nothing nice to say, don't say it at all .... say something not nice to me, I'll break your face Sorry ... it's the Jersey or Guido in me speaking
	Appreciate 0

06-28-2014, 06:44 AM	#98
Kurt_OH Captain 12 Rep 734 Posts Drives: E90 M3 ZCP Join Date: May 2008 Location: Columbus, OH iTrader: (0)	Sorry to hear of your bad fortune. Sounds like you handled the interactions very politely despite poor treatment from assist. Kudos for your maturity! I have a 2011 E90 M3 w/DCT. Never had any problems with the DCT. However after my euro delivery, when the car arrived stateside, at the port they attempted to update the nav maps to north America and somehow managed to destroy the whole nav system. It took my dealer about a week to fix it. I hated that right of the gate to have my cool new toy taken away for some woefully inferior loaner, so I feel your pain and if it affects you like me, you're probably worried it'll be a long term hassle. In my case they identified the problem, fixed it and is been perfect ever since. When it happened I posted on Bimmerfest.com about it and the next day someone from BMWNA called me and said they'd read my post and wanted to assure me it would be well handled. I was a little creeped out by that but it certainly showed a level of attention to detail that impressed me. The lady said BMW knows M car buyers are passionate, particular owners, so they handle them accordingly. My DCT has been flawless on street and track; it's a fantastic transmission. Anyway, best of luck to you, but I don't expect you need luck. This will be expertly repaired and will be just a little bobble - a footnote to your ownership story, like it is to mine. Last edited by Kurt_OH; 06-28-2014 at 06:50 AM..
	Appreciate 0

06-28-2014, 07:16 AM	#99
bmwm4f82 Private First Class 9 Rep 116 Posts Drives: F82 M4 Alpine White, M-DCT Join Date: Jan 2008 Location: Göteborg, Sweden iTrader: (0)	In my e92 owners manual there is a chapter on bypassing the DCT if it is stuck in gear; one should gently pry open the dct shifter cover/boot, and under there is a small switch that puts the DCT into neutral. Has anyone read this point in their owner manual for the M4 that can confirm this is the same still?
	Appreciate 0

06-28-2014, 07:55 AM	#100
talyler Private 2 Rep 52 Posts Drives: 2011 E90 335 Join Date: Dec 2013 Location: Tempe, AZ iTrader: (0)	Wow..I am sorry to hear this. I can't imagine this happening on a new M with a few hundred miles on it. I would be so upset. I hope everything works out for you and your car!
	Appreciate 0

06-28-2014, 09:00 AM	#102
bimmerj Captain 146 Rep 795 Posts Drives: cars Join Date: Aug 2006 Location: Canada iTrader: (0)	Glad you are safe. I can't believe they told you to spend the night there with your pregnant wife.
	Appreciate 0

06-28-2014, 11:03 AM	#108
mattwhite Private 8 Rep 99 Posts Drives: M4, MP4-12C Join Date: Jan 2008 Location: Houston, TX iTrader: (0)	My experience is that most manufacturer provided roadside assistance is junk. Had a flat tire in my McLaren, live in Houston and the nearest dealer is in Dallas. Just needed a 2 mile flatbed ride back to my house where I could remove the tire and get it fixed. McLaren roadside assistance refused to provide a tow to my house claiming they could only tow to the nearest dealer. So I could get a free 240 mile tow to the dealer but they wouldn't tow 2 miles to my house. Called AAA and they have a flatbed out in 10 minutes. __________________ 2015 Austin Yellow M4 2014 McLaren 12C Spider 1969 Porsche 912 Targa
	Appreciate 0

06-28-2014, 02:02 PM	#110
dreamsongs First Lieutenant 142 Rep 356 Posts Drives: E46 M3 - E92 M3 - 335i vert Join Date: Sep 2013 Location: FL iTrader: (0)	Nothing will sour the excitement and ownership of a new toy than this. I had issues right out of the gate with a 5 series many years ago and cursed like a sailor at BMW and swore I'd never buy one again. I was stuck in a rural road in the middle of nowhere in FL with a wife and a 3 yr old kid, man I was pissed!! But then I reconsidered and bought 3 more BMW's after that including 2 more M cars and never had a problem ever since. I hope that's how it goes for you....
	Appreciate 0