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02-15-2018, 02:07 AM | #45 |
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It's the same culprit bullies.
Saying anything about Lord BM3/associate and they are like attack dogs. Behind the security of a keyboard the keyboard warriors feel they can say anything. It's pathetic really. If they were paid employees I would understand. But many of them do this for nothing - which makes it all the more pathetic. The whole point of a forum is to come and get help. Not be shot down as a troll when you have a genuine complaint or issue. |
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02-15-2018, 02:51 AM | #46 |
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How am I not surprised so many people in this thread completly missed the point. Drawing conclusions weather my shop has experience, not using a secondary battery, if I was a troll ect. Saw it coming from a mile away...
For those who need closure. I have one post on here because I've been on multiple forums my whole life and I'm not concerned / have the time to post all the details of my full bolt on m3. I clearly used this post as a way of getting PTFs attention. And it worked. The follwing day after this post the file was uploaded thanks to their rescue. Running the bm3 stage 2 with the Jb4 and my car is pulling like a f****** rocketship. |
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02-15-2018, 03:08 AM | #48 | ||
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What irks me about the "BM3 fans" - what ever the hell that means - is that they fail to comprehend that the service on this occasion was poor. They need to take a Valium and go take a nap. At the end of the day it's a tuning company tuning a bloody car. That's about it. Not the Red Cross - but a tuning company. |
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02-15-2018, 04:05 AM | #49 | |
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02-15-2018, 04:35 AM | #50 | ||
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Service was lax - they fixed it. End of thread. Goodbye. |
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02-15-2018, 10:50 AM | #51 | |
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"Getting attention" by undercutting someone's reputation is called being a troll by the way. |
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02-16-2018, 02:55 PM | #52 | ||
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So you don't have the full picture. I was referred to as a troll and then some. This poor guy wasn't a troll by any definition. And neither am I. His issue was genuine. My issue isn't with the company. It's with the usual culprits that bully people and turn a supposedly open forum into one where people can't express an opinion freely. In fact, these attack drones do more to tarnish this company they are so fond off, than any alleged "troll" could ever do. |
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02-16-2018, 03:24 PM | #53 | |
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Regardless how BM3 users post here, when you turn a thread into "me vs you" Mods will be alerted and delete your posts. PTF and whoever installed the BM3 already corrected the issue. There is no point in continuing this thread.
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02-16-2018, 03:30 PM | #54 |
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I've been in the Dallas tuning scene for over a decade and know of every reputable tuning shop in the area. I've never heard of Cedar Performance and there's definitely no one in Dallas I would trust to tune these cars. I have BM3 running on my pure turbo f80 for over a year now and the support provided by Dzennan and Halim from PTF has been nothing short of amazing.
OP if you'd like to meet up in the area and have a good discussion regarding local shops, tuning, etc shoot me a PM.
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03-12-2018, 02:59 PM | #55 |
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I've bought their tune for my X5M and have an activation error and nobody has answered me after hours yet I've seen proTUNING Freaks posting on the forums. Tried dming them with no response either. Very frustrating when things don't work as they should and nobody answers any support channels including their phone, but they have time to post in their sales / marketing channels.
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03-12-2018, 04:07 PM | #56 | |
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03-12-2018, 04:09 PM | #57 | ||
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03-13-2018, 04:54 AM | #59 |
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03-14-2018, 09:17 AM | #60 |
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Ive used their tech support several times for my own vehicle as well as customer vehicles and have nothing but great things to say about the speed of response! I think some of these people should try getting a hold of some of the other tune companies out there when they have an issue and see how that goes for them...I can tell you from experience the guys at PTF are one of the best!
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03-14-2018, 08:35 PM | #61 | |
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03-15-2018, 12:30 PM | #64 | |
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Try and make a relevant point about a paid sponsor and the moderators will delete it. So much for freedom of speech lol. Maybe I should become a paying forum customer? |
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03-17-2018, 08:52 AM | #65 | |
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PTFs rep is solid,guy paid his hard earned money and he has a right to state his experience, Best thing is PTF stepped up , but it still cost the OP the price of the tune and the negative experience. The fact that PTF stepped up after a complaint even further fortifies that they are a solid company.
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03-19-2018, 06:34 PM | #66 |
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I will say PTF support was great once I realized the mistake I made and submitted the ticket to the right place. I think they should make less support groups and categories or whatever they call it. Should just have Sales / Support with subcategories instead of multiple pages you have to click through to get in the right queue. Should be one page to choose and write your issue. Besides that hiccup the support was great and my issue was solved very quickly.
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