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      06-10-2019, 10:27 AM   #67
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How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?
Same here - communication has been pretty awful. Hopefully will recieve confirmation this week...doesn't appear that anyone has issues with receiving the lights so there's hope lol
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      06-10-2019, 10:39 AM   #68
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This is what shows on my order confirmation. The rep told me they haven't adjusted the part numbers so they don't show up on their website right now.
Awesome, thanks! I'm trying to see if prices are better with other sellers and perhaps my BMW dealer that I always get parts from.
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      06-10-2019, 10:40 AM   #69
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I installed the lights myself and got the outers hooked up. Just plug and play.
Still need some time to figure out if I can disconnect the original harness myself and install the one I got with the lights. Any tips on easily removing the original harness?

Here are some pictures. The light look high quality. They got to me in 3 weeks but one one week after their manufacturing date of 5-20
What was the price for lights w/harness?
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      06-10-2019, 03:27 PM   #70
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How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?

the germans are on one of their many, many, many holiday weekends.
Things should resume normalcy on Tuesday.
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      06-10-2019, 08:58 PM   #71
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If I didn't have OLEDs already, I'd be all over these!!!
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      06-11-2019, 02:34 PM   #72
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Originally Posted by PaulyMats View Post
How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?

the germans are on one of their many, many, many holiday weekends.
Things should resume normalcy on Tuesday.
Thanks for sending that. Shortly after I did receive an email about that - and they also stated I should receive email tracking for ups soon.
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      06-13-2019, 09:36 AM   #73
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Originally Posted by PaulyMats View Post
How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?
Same here - communication has been pretty awful. Hopefully will recieve confirmation this week...doesn't appear that anyone has issues with receiving the lights so there's hope lol
Have you heard anything? I got an email three days ago stating the holiday/bank closed. Haven't heard anything at all since then.
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      06-13-2019, 09:46 AM   #74
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Have you heard anything? I got an email three days ago stating the holiday/bank closed. Haven't heard anything at all since then.
I have not. The last email I have received was Monday, stating that I "will receive automatic tracking updates once my order is dispatched."
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      06-14-2019, 07:46 PM   #75
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where are these guys located? i could try to drop by if its nearby
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      06-15-2019, 11:50 AM   #76
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where are these guys located? i could try to drop by if its nearby
Am Hüttenhof 16a

50170 Kerpen

Deutschland

That's the address they have listed for their office.
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      06-15-2019, 03:23 PM   #77
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that's near cologne.
it's about a 2 hour drive from here. probably can't just casually swing by unfortunately.
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      06-15-2019, 05:28 PM   #78
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that's near cologne.
it's about a 2 hour drive from here. probably can't just casually swing by unfortunately.
All good! Appreciate it though.
I think they'll come through, they just do business a little different over there.

Seems like everyone else has received their lights thankfully.
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      06-16-2019, 01:30 PM   #79
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All good! Appreciate it though.
I think they'll come through, they just do business a little different over there.

Seems like everyone else has received their lights thankfully.
From my experience, customer service is almost zero, and you have to be aggressive to get what you want. If you don't pay attention closely you'll also get ripped off here. In general. I'm not saying this guy is going to do that,
but i'm not surprised by the lack of customer service. You basically have to call and be a jerk to everybody to get anything done.
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      06-16-2019, 08:39 PM   #80
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Quote:
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All good! Appreciate it though.
I think they'll come through, they just do business a little different over there.

Seems like everyone else has received their lights thankfully.
From my experience, customer service is almost zero, and you have to be aggressive to get what you want. If you don't pay attention closely you'll also get ripped off here. In general. I'm not saying this guy is going to do that,
but i'm not surprised by the lack of customer service. You basically have to call and be a jerk to everybody to get anything done.
Yeah. I've reached out to them about my order multiple times. I was told last week they should be shipping within a day or two, so I'm hoping I'll receive shipping notices Monday or Tuesday..or I'm going to file a fraud claim through my bank.
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      06-17-2019, 10:33 AM   #81
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Quote:
Originally Posted by PaulyMats View Post
How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?
I ordered mine over a month ago and just got the tracking - BMW is way behind on these parts apparently. I wouldn't worry about it - I deal with German companies everyday and things are certainly a little slower and a little more lackadaisical than in the US.
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      06-17-2019, 10:56 AM   #82
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Quote:
Originally Posted by PaulyMats View Post
How long did it take your order to arrive? I placed my order last Thursday, and sent the payment via bank transfer. I haven't received confirmation of order or any shipping information.. and my last emails have gone without response. Should I be concerned at this point?
I ordered mine over a month ago and just got the tracking - BMW is way behind on these parts apparently. I wouldn't worry about it - I deal with German companies everyday and things are certainly a little slower and a little more lackadaisical than in the US.
Thanks for the heads up!
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      06-18-2019, 08:35 AM   #83
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Once they ship - it's fast. Shipped Monday and ETA is Wednesday.
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      06-18-2019, 02:34 PM   #84
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Received mine and had no problems dealing with Uwe, however there is a backorder on these so waiting list is growing. BMW themselves are struggling to get stock let alone independent resellers

[img]https://i.postimg.cc/2jWyM5SG/Photo-...0205785267.jpg[/img]
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      06-18-2019, 04:12 PM   #85
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Received mine and had no problems dealing with Uwe, however there is a backorder on these so waiting list is growing. BMW themselves are struggling to get stock let alone independent resellers

[img]https://i.postimg.cc/2jWyM5SG/Photo-...0205785267.jpg[/img]
Looks great! Thanks for sharing your experience. Uwe has been keeping me somewhat updated. It's just a matter of me being patient which I'm not good at! Those look great on the Orange btw.
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      06-18-2019, 04:28 PM   #86
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Originally Posted by TiggerFO View Post
Received mine and had no problems dealing with Uwe, however there is a backorder on these so waiting list is growing. BMW themselves are struggling to get stock let alone independent resellers

[img]https://i.postimg.cc/2jWyM5SG/Photo-...0205785267.jpg[/img]
Looks great! Thanks for sharing your experience. Uwe has been keeping me somewhat updated. It's just a matter of me being patient which I'm not good at! Those look great on the Orange btw.
Orange and Black is a great combination imo and the shadowline lights work really well with the rear carbon spoiler and diffuser
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      06-18-2019, 04:29 PM   #87
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I also want to say a big thanks to dheanswer for helping me to troubleshoot
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      06-22-2019, 04:51 PM   #88
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Very interested in purchasing a complete set of LCI rear lights for F82. Anyone selling there's after set from Germany arrives?
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