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      05-28-2021, 08:06 AM   #1
USSEnterprise
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X-PH not responding after order placed?

Anyone know how x-ph is to work with? I placed an order last Monday for a VSC-2 and they have gone dark. No responses to two polite queries so far.

@mike@x-ph.com
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      05-28-2021, 08:14 AM   #2
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Mike is very active here and has always been very responsive. Not what you want to hear but have a bit of patience. Hell get back to you I'm sure.
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      05-28-2021, 08:51 AM   #3
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As stated above, Mikes very active here so that's a bit of a surprise to hear. I actually just ordered from X-PH and my order shipped a day later. Hope he can chime in here.
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      05-28-2021, 07:53 PM   #4
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Mike rocks! Bought tons o stuff. Never a prob. Give him a day to answer PMs. I hit him up yesterday and he replied today.

If u need something quick it can take him time to make calls and check others inventory (if he's out). Really good guy.
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      05-29-2021, 09:32 AM   #5
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Mike is usually really responsive. I haven't bought through him but almost a few times. He's usually same or next day response time. I'm sure he'll chime in here real soon.
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      07-29-2021, 10:25 PM   #6
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My apologies for the delayed response, i just saw this thread.

For the fastest response, please dm me. I check my messages every day, even on the weekends.

CG precision is experiencing delays with their shipments, I appreciate your patience.

If you still need help with your order, please dm me your order number.
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