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      09-04-2018, 03:41 PM   #23
CigarPundit
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Originally Posted by JNM3 View Post
I figured with Charlie leaving now might be the time for me to find a dealer closer to work/home.

Does anyone have a SA/tech team at South Bay BMW, Santa Monica or Beverly Hills they might recommend?
I’m in west LA and I avoid SM BMW at all costs. I went to Van Nuys (Center BMW) for my initial service and they are pretty good, but don’t know if they are mod friendly. Since then it’s been McKenna for me.
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      09-04-2018, 03:52 PM   #24
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Quote:
Originally Posted by CigarPundit View Post
I’m in west LA and I avoid SM BMW at all costs. I went to Van Nuys (Center BMW) for my initial service and they are pretty good, but don’t know if they are mod friendly. Since then it’s been McKenna for me.
I was hoping now that South Bay is now owned by McKenna that they would get on board there, would make things much easier for me as well.
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      09-05-2018, 09:47 AM   #25
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I'm here at Mckenna right now dropped off with Claudia she told me she wouldn't plug in the car...Charlie also told me to contact her
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      09-06-2018, 11:07 PM   #26
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Quote:
Originally Posted by davidjf82 View Post
I'm here at Mckenna right now dropped off with Claudia she told me she wouldn't plug in the car...Charlie also told me to contact her
If your car is tuned, plugging into the car at the dealer is bad.... So sounds like you're in good hands
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      09-10-2018, 12:42 AM   #27
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Interested in this as well. For the OC guys, where do you guys take your car to? I'm in Westminster, Crevier is the closest service center, but long beach and mckenna aren't that far.
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      09-10-2018, 01:35 AM   #28
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Originally Posted by Justin.AutoTalent View Post
If your car is tuned, plugging into the car at the dealer is bad.... So sounds like you're in good hands
What about coding? But not tuned.... ok to plug in?
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      09-10-2018, 02:08 AM   #29
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Quote:
Originally Posted by SeCsTaC View Post
Interested in this as well. For the OC guys, where do you guys take your car to? I'm in Westminster, Crevier is the closest service center, but long beach and mckenna aren't that far.
McKenna is still safe

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Originally Posted by Alvinized52 View Post
What about coding? But not tuned.... ok to plug in?
Plugging in gives the dealer a full scan of the car which shows all variables changed, including coding. So no I wouldn't ever plug in unless you're there for some kind of issue
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      09-10-2018, 02:09 AM   #30
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If u just have coding and they plug-in there's a chance you lose your coding if they update happened to my x1 but nothing was voided nor did they say a peep.
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      09-10-2018, 11:52 AM   #31
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If you're flashed in any way and the dealer plugs you in... even for an oil change reset, assume you are flagged and will be denied powertrain warranty. It isn't rocket science people.
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      09-10-2018, 01:25 PM   #32
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Does anybody have experience with McKenna doing alignments? I’m getting lowered soon and I’ve heard so many horror stories about alignments, I’m paranoid and considering having it done by McKenna just because they are a BMW dealer. Cost is not an issue. I’d happily pay a premium for McKenna to do it if I thought I had a better chance of it being done right, and for the resource available if it goes wrong.
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      09-10-2018, 04:06 PM   #33
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Quote:
Originally Posted by CigarPundit View Post
Does anybody have experience with McKenna doing alignments? I’m getting lowered soon and I’ve heard so many horror stories about alignments, I’m paranoid and considering having it done by McKenna just because they are a BMW dealer. Cost is not an issue. I’d happily pay a premium for McKenna to do it if I thought I had a better chance of it being done right, and for the resource available if it goes wrong.
West End for alignment.
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      10-09-2018, 11:03 PM   #34
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This thread saddens me… I still get anywhere from 10-20 PM's a week from people inquiring about service.

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      10-09-2018, 11:14 PM   #35
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Quote:
Originally Posted by Charlie@McKennaBMWService View Post
This thread saddens me… I still get anywhere from 10-20 PM's a week from people inquiring about service.

never too late Charlie!! :hint hint: lol
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      10-10-2018, 01:25 PM   #36
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Has anyone used Claudia or Israel since Charlie has moved on? Looking to see how they compare to Charlie.
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      10-10-2018, 05:15 PM   #37
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My .02 Cent. I used Claudia after Charlie left and she is on point with the program. Didn't have a problem. I went in for warranty work.
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      10-11-2018, 12:43 AM   #38
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Originally Posted by exo-shell View Post
Has anyone used Claudia or Israel since Charlie has moved on? Looking to see how they compare to Charlie.
You're in good hands with Claudia, she's been debriefed and trained by me so to speak the last two weeks I was there.
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      11-10-2018, 05:56 PM   #39
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Just went to Claudia for my oil change. She def. Knows what's up. I recommend lol.
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      11-10-2018, 10:18 PM   #40
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Guys,

Hit up Israel ig is @ujellym3 cool kid and he will help you out.

Thanks,

David phan
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      11-11-2018, 03:54 PM   #41
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Quote:
Originally Posted by Arcades View Post
West End for alignment.
The End.


Just spoke to Claudia. She's on board with the program. The seal barks at the moon at midnight *wink wink
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      02-02-2019, 08:00 PM   #42
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Got some warranty work done with Israel at McKenna. Very happy with the service. He's on board with the modded community.

Also, his Grigio Telesto F80 is pretty.



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      02-04-2019, 02:55 PM   #43
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Where did Charlie go exactly? Still at McKenna or moved on completely?
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      02-04-2019, 05:11 PM   #44
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Where did Charlie go exactly? Still at McKenna or moved on completely?
I heard Charlie is training to be an MMA fighter. Or he's working for Porsche now. Forgot which one.
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